Credit Card Business

hace 2 semanas

Ciudad de México DiDi Global A tiempo completo

Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

Team Overview:
This position is responsible for improving the activation, engagement and retention of Didi Cardholders. He/She will lead a team in charge of optimizing customer segmentation, designing and implementing the value proposition, campaign strategies, and overall improvement of the user's lifetime cycle.

Role Responsibilities:

- Lead and mentor a team of engagement growth managers and analysts
- Identify opportunities within cardholder segments to optimize retention through its ideation, design, testing and implement
- Work with cross-functional teams to develop and execute go-to-market plans, including marketing campaigns, partnerships, and other growth initiatives
- Collaborate with Product and Marketing teams to define and prioritize product features and improvements that support acquisition and retention
- Design and monitor the implementation of seasonal campaigns to acquire and engage users.
- Improve campaigns’ efficiency and optimize funnel conversion through AB-testing and data-driven analysis
- Manage budgets and track performance of engagement efforts, making data-driven decisions to optimize results
- Analyze market trends and customer data to identify opportunities for growth optimization of cardholders

Role Qualifications:

- 7-12 years of experience in engagement, growth, and data-driven marketing roles. At least 4 years managing teams
- Proven track record of driving engagement in a B2C environment. Experience in the fintech or credit card industry a plus, but not required
- Strong strategic and analytical skills, with the ability to identify and prioritize growth opportunities.
- Extensive experience developing and implementing engagement strategies through A/B testing. Expertise with customer behavior and Credit Card user journey in this field is highly preferred.
- Experience developing and executing go-to-market plans, including marketing campaigns and partnership identification.

EEO Statement:
**You'll love working at DiDi because**
- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

**We are committed to building inclusive and diverse teams.**

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

  • Credit Card Accounting Service Analyst

    hace 4 semanas

    Ciudad de México DiDi Global A tiempo completo

    Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

  • Credit Card Accounting Service Analyst

    hace 2 días

    Ciudad de México DiDi Global A tiempo completo

    Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

  • Head of Credit Card Operations

    hace 2 días

    Ciudad de México, Ciudad de México Grupago A tiempo completo

    OverviewWe are an early-stage, venture-backed fintech that focuses on bringing affordable credit and financial services to small, informal business owners (micro-PYMEs) across LatAm - starting with Mexico.We have launched a group micro-credit product earlier this year and now are planning to launch a credit card and cash advance product, including a unique...

  • Head of Credit Card Operations

    hace 2 días

    Ciudad de México, Ciudad de México Grupago A tiempo completo

    Overview We are an early-stage, venture-backed fintech that focuses on bringing affordable credit and financial services to small, informal business owners (micro-PYMEs) across LatAm - starting with Mexico.We have launched a group micro-credit product earlier this year and now are planning to launch a credit card and cash advance product, including a unique...

  • Credit Card Accounting Service Analyst

    hace 2 días

    Ciudad de México, Ciudad de México DiDi Global A tiempo completo

    Company Overview:DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

  • Credit Card Accounting Service Analyst

    hace 2 semanas

    Ciudad de México DiDi Global A tiempo completo

    Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

  • Credit Card Accounting Service Analyst

    hace 2 días

    Ciudad de México, Ciudad de México DiDi Global A tiempo completo

    Company Overview:DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

  • Credit Card Business

    hace 2 días

    Ciudad de México, Ciudad de México DiDi Global A tiempo completo

    Company Overview:DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

  • Head of Credit Card Backend Operation

    hace 4 semanas

    Ciudad de México DiDi Global A tiempo completo

    Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

  • Business Analyst

    hace 1 mes

    Ciudad de México Stori Card - MX A tiempo completo

    Stori is a fast-growing, venture-backed financial technology company, on a mission to democratize credit access for 400 million underbanked LatAm consumers. Stori currently operates in Mexico and has a global team with offices in Arlington Virginia, Mexico City, and Asia. We have quickly made our mark as one of the top digital banks in Mexico with more than...

  • Principal Business Analyst

    hace 7 días

    Ciudad de México Stori Card - MX A tiempo completo

    **About Stori** Stori is a fast-growing, venture-backed financial technology company, on a mission to democratize credit access for 400 million underbanked LatAm consumers. Stori currently operates in Mexico and has a global team with offices in Arlington Virginia, Mexico City, and Asia. We have quickly made our mark as one of the top digital banks in...

  • Physical Credit Card Logistics Manager

    hace 2 días

    Ciudad de México, Ciudad de México DiDi Global A tiempo completo

    Company Overview:DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

  • Senior Business Analyst

    hace 1 mes

    Ciudad de México Stori Card - MX A tiempo completo

    Stori is a fast-growing, venture-backed financial technology company, on a mission to democratize credit access for 400 million underbanked LatAm consumers. Stori currently operates in Mexico and has a global team with offices in Arlington Virginia, Mexico City, and Asia. We have quickly made our mark as one of the top digital banks in Mexico with more than...

  • Senior Business Analyst

    hace 2 meses

    Ciudad de México, Ciudad de México Stori Card - MX A tiempo completo

    About Stori Stori is a fast-growing, venture-backed financial technology company, on a mission to democratize credit access for 400 million underbanked LatAm consumers. Stori currently operates in Mexico and has a global team with offices in Arlington Virginia, Mexico City, and Asia. We have quickly made our mark as one of the top digital banks in Mexico...

  • Senior Business Analyst

    hace 1 día

    Ciudad de México, Ciudad de México Stori Card - MX A tiempo completo

    About Stori Stori is a fast-growing, venture-backed financial technology company, on a mission to democratize credit access for 400 million underbanked LatAm consumers. Stori currently operates in Mexico and has a global team with offices in Arlington Virginia, Mexico City, and Asia. We have quickly made our mark as one of the top digital banks in Mexico...

  • Senior Business Analyst

    hace 2 semanas

    Ciudad de México, Ciudad de México Stori Card - MX A tiempo completo

    About Stori Stori is a fast-growing, venture-backed financial technology company, on a mission to democratize credit access for 400 million underbanked LatAm consumers. Stori currently operates in Mexico and has a global team with offices in Arlington Virginia, Mexico City, and Asia. We have quickly made our mark as one of the top digital banks in Mexico...

  • Business Risk

    hace 1 día

    Ciudad de México, Ciudad de México Stori Card - MX A tiempo completo

    You willSupport/coordinate the business in managing and fulfilling its 1st Line Risk Management activitiesProactively identify risk areas and tackle relevant remediation activitiesCreate appropriate governance to facilitate the implementation, execution and monitoring of controlsDefine and rate the risk environmentChallenge the design and implementation of...

  • Business Analytics Senior Manager

    hace 2 días

    Ciudad de México, Ciudad de México Stori Card - MX A tiempo completo

    The Role:the business owner will lead a squad of new products to be able to:Influence cross-functional teams.Excellent project management skills, with the ability to manage multiple projects and priorities simultaneouslyData Analytics: Proficiency in data analysis tools and techniques to extract valuable insights from large datasets.Compliance and Risk...

  • Credit Cards Executive

    hace 2 días

    Ciudad de México, Ciudad de México Fairplay A tiempo completo

    About us:Fairplay is a tech-based financing enable that supports entrepreneurs' growth with a flexible, fast & friendly product. Our vision is to create financial and technological products that accelerate the entrepreneurs' competitive capabilities. Our main objective is to give access to growth capital to thousands of SMEs of the new digital economy in...

  • Business Risk

    hace 2 meses

    Ciudad de México Stori Card - MX A tiempo completo

    You will Support/coordinate the business in managing and fulfilling its 1st Line Risk Management activities Proactively identify risk areas and tackle relevant remediation activities Create appropriate governance to facilitate the implementation, execution and monitoring of controls Define and rate the risk environment Challenge the design and...