Specialist-guest Experience

hace 7 meses

Guadalajara, México Marriott International, Inc A tiempo completo

**Job Number** 23148553

**Job Category** Rooms & Guest Services Operations

**Location** AC Hotel Guadalajara Mexico, Avenida de Las Americas 1500, Guadalajara, Jalisco, Mexico

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the Experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it’s the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things. Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.

Family members look to delight others and always ask themselves how they can improve the service experience. If this sounds like you, we invite you to explore career opportunities with AC Hotels. In joining AC Hotels, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

  • Specialist-guest Experience

    hace 2 semanas

    Guadalajara, México Marriott International, Inc A tiempo completo

    **Job Number** 23000761 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel Guadalajara Mexico, Avenida de Las Americas 1500, Guadalajara, Jalisco, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • High-Impact Guest Experience Ambassador

    hace 5 días

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Job OverviewAs a Guest Experience Specialist with Marriott International, you will play a vital role in delivering exceptional service to our guests.

  • Guest Experience Coordinator

    hace 2 meses

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    We are seeking a Guest Experience Coordinator to deliver exceptional service and memorable experiences for hotel guests at Marriott International, Inc.Key ResponsibilitiesProcess transactions efficiently and effectivelyAddress guest requests promptly and professionallyComplete reports accurately and on timeDeliver meals with a smile and attention to...

  • Hotel Guest Experience Ambassador

    hace 5 días

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    About Marriott International">Marriott International, Inc. is an equal opportunity employer that values diversity and inclusion.">About the Job">We are looking for a talented Guest Experience Specialist to join our team at AC Hotel Guadalajara Mexico in Jalisco, Mexico.">Job Summary">The successful candidate will be responsible for delivering exceptional...

  • Guest Experience Ambassador

    hace 5 días

    Guadalajara, Jalisco, México Marriott Worldwide A tiempo completo

    Company Overview: Marriott International is a global hospitality leader, dedicated to delivering exceptional experiences for our guests and associates. Our commitment to excellence is reflected in our high-quality hotels, attentive service, and dedication to innovation.Estimated Salary: $40,000 - $60,000 per year, depending on location and experience.Job...

  • Luxury Experience Ambassador

    hace 5 días

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    About the CompanyAt Marriott International, we believe in delivering exceptional guest experiences that leave a lasting impression. Our hotels are designed to provide a unique and memorable stay for our guests, and we're looking for talented individuals to join our team.Salary Range$40,000 - $60,000 per year, depending on location and experience.Job...

  • Cleanliness and Guest Experience Expert

    hace 5 días

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Company OverviewMarriott International, Inc. is a hospitality company that prides itself on providing exceptional guest experiences. Our commitment to quality and service has earned us a reputation as one of the world's leading hotel chains. Job SummaryWe are seeking a skilled Cleanliness and Guest Experience Expert to join our team at the AC Hotel...

  • Specialist-guest Experience

    hace 7 meses

    Guadalajara, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23104944 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** AC Hotel Guadalajara Mexico, Avenida de Las Americas 1500, Guadalajara, Jalisco, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Nuestro trabajo no consiste solo en que...

  • Specialist-guest Experience

    hace 7 meses

    Guadalajara, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23207281 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** AC Hotel Guadalajara Mexico, Avenida de Las Americas 1500, Guadalajara, Jalisco, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Nuestro trabajo no consiste solo en que...

  • Specialist-guest Experience

    hace 7 meses

    Guadalajara, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 24099790 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** AC Hotel Guadalajara Mexico, Avenida de Las Americas 1500, Guadalajara, Jalisco, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Nuestro trabajo no consiste solo en que...

  • Specialist-guest Experience

    hace 2 meses

    Guadalajara, México Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**24200291 **Job Category**Rooms & Guest Services Operations **Location**AC Hotel Guadalajara Mexico, Avenida de Las Americas 1500, Guadalajara, Jalisco, Mexico, 44610 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Nuestro trabajo no consiste solo en que el registro de entrada o salida...

  • Herradura Tour Guide/guest Experience Host

    hace 7 días

    Guadalajara, México Brown-Forman A tiempo completo

    Imagine working for a company that welcomes you in, inspires you to bring your best self to every opportunity, and encourages you to grow and develop your career in a resilient and fun industry. Brown-Forman offers our employees this kind of career and environment and has for more than 150 years. Together, we proudly live and work by our values, striving...

  • Hotel Experience Coordinator

    hace 5 días

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    About AC HotelsWe believe that attention to detail is the greatest form of generosity we can offer. Our guests recognize and appreciate the edited beauty of our hotels. They feel connected to us through a shared concern for details.Job SummaryThe Guest Experience Specialist will be responsible for delivering a wide range of services that guide guests through...

  • HR Experience Specialist

    hace 5 días

    Guadalajara, Jalisco, México Ingredion A tiempo completo

    Job SummaryWe are seeking an HR Experience Specialist to provide exceptional customer service and support to our employees in Guadalajara, Mexico.

  • Guest Relations

    hace 1 semana

    Guadalajara, México Marriott Worldwide A tiempo completo

    **Job Number** 22108949 **Job Category** Rooms & Guest Services Operations **Location** The Westin Guadalajara, Avenida de las Rosas 2911, Guadalajara, Jalisco, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Customer Service Representative

    hace 2 días

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a Customer Service Representative to join our team at The Westin Guadalajara. As a key member of our Rooms & Guest Services Operations department, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.About the RoleThis is a full-time position that requires a high...

  • Front Desk Specialist

    hace 5 días

    Guadalajara, Jalisco, México Hotel Ac Guadalajara A tiempo completo

    Job DescriptionWe are seeking a dedicated Front Desk Specialist to join our team at Hotel Ac Guadalajara. As a key member of our staff, you will be responsible for delivering exceptional guest experiences that exceed our guests' expectations.Responsibilities:Provide personalized service to guests, responding to their inquiries and resolving any issues in a...

  • Specialista en Experiencia del Huesped

    hace 1 semana

    Guadalajara, México Marriott Worldwide A tiempo completo

    **Job Number** 22161726 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel Guadalajara Mexico, Avenida de Las Americas 1500, Guadalajara, Jalisco, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Services Associate

    hace 2 días

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Job Summary:We are seeking a dedicated and enthusiastic Guest Services Associate to join our team at The Westin Guadalajara.About the JobThe Guest Services Associate is responsible for ensuring that every guest has an exceptional experience during their stay. This involves processing all guest check-ins, issuing room keys, and resolving any issues that may...

  • Guest Environment Expert

    hace 7 meses

    Guadalajara, México Marriott International, Inc A tiempo completo

    **Job Number** 24052846 **Job Category** Housekeeping & Laundry **Location** AC Hotel Guadalajara Mexico, Avenida de Las Americas 1500, Guadalajara, Jalisco, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly...