Applications Engineer

**Job ID**: REF5106X

**Date posted**: 15/05/2024

**Company description**
The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
**Job description**
We want to fill this Systems Engineer position for IKEA Southeast Mexico based in Singapore. In this position, you will play a crucial role in driving and supporting our Business Applications operations and projects. You will be responsible for supporting systems such as Business Central, LS Retail, E-Commerce, and other systems. Your contributions will be instrumental in ensuring the efficiency and effectiveness of our business systems, facilitating smooth operations and contributing to the success of our organization.
- Providing Level 2 support to users through the service desk
- Conducting daily maintenance tasks for the backend and job operations of ERP and CRM systems.
- Supporting audit activities related to ERP systems to ensure compliance.
- support release management and version control processes, including planning and facilitating Users Acceptance Tests (UAT) according to predefined requirements and test cases.

**Qualification**
For this role, we seek an individual who embodies a high level of commitment, possessing a strong drive, service-oriented attitude, and a proactive problem-solving mindset. You should thrive in environments where flexibility is required and be comfortable occasionally stepping beyond the confines of your job description.

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