Servicenow Administrator
hace 2 meses
ServiceNow Administrator
Job Summary:
Key Responsibilities:
- Analyze, design, develop, and maintain the ServiceNow CMDB and service management ITIL processes.
- Manage sprint releases and code migrations in ServiceNow, ensuring platform governance.
- Develop and enhance ITIL processes for optimized service delivery.
- Assist in creating client accounts, managing user roles, and updating knowledge base articles.
Day-to-Day Activities:
- Configure RBAC, manage user accounts, and administer contracts between OpenAir and ServiceNow.
- Create and modify reports, dashboards, handle service requests, and collaborate with Client Success Managers.
Technical Skills and Experience:
- 3+ years of experience as a ServiceNow Administrator, preferably with experience in the ServiceNow San Diego version or later.
- Strong understanding of ITIL service management best practices and CMDB and Asset Management principles.
- Preferred experience with scripting languages (JavaScript, Jelly, UI scripting).
Required Standard Skills:
- Excellent analytical, problem-solving, communication, and collaboration skills.
- Ability to work independently, excellent time management, and organizational skills.
- Creativity and practical solution-defining capabilities.
Certifications:
- Required: ServiceNow Certified System Administrator (CSA).
- Additional ServiceNow certifications are considered a plus.
Tipo de puesto: Tiempo completo, Por obra o tiempo determinado
Duración del contrato: 6 meses
Salario: A partir de $30,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Opción a contrato indefinido
Pregunta(s) de postulación:
- ¿Tu país de residencia es México?
- ¿Puedes justificar tu experiência como ServiceNow?
Experiência:
- ServiceNow: 3 años (Obligatorio)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo remoto
Fecha límite para postularse: 01/04/2024
Fecha de inicio prevista: 15/04/2024
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