Mgr-training

hace 6 meses

Punta de Mita, México Marriott International, Inc A tiempo completo

**Job Number** 23206670

**Job Category** Human Resources

**Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.

OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.

**CORE WORK ACTIVITIES**

**Administering Employee Training Programs**
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.

**Evaluating Training Programs Effectiveness**
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.

**Developing Training Program Plans and Budgets**
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Establishes guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

**Managing Training Budgets**
- Participates in the development of the Training budget as required.
- Manages budget in alignment with Human Resources and property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining

  • Mgr-training

    hace 6 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 23125507 **Job Category** Human Resources **Location** W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Helps drive company values and philosophy and ensures all training and development...

  • Mgr-training

    hace 6 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23206670 **Categoría de Empleo** Human Resources **Ubicación** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que ofrece igualdad de...

  • Training Programs Coordinator

    hace 2 días

    Punta de Mita, México Four Seasons Hotels and Resorts A tiempo completo

    About Four SeasonsAt Four Seasons, we believe that our employees are the backbone of our success. That's why we're committed to providing them with a world-class employee experience and company culture. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.We...

  • Mgr-restaurant

    hace 6 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 23032950 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room Service, if applicable....

  • Mgr-Restaurant I

    hace 6 meses

    Punta Mita, México Marriott International A tiempo completo

    JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial...

  • Mgr-training

    hace 2 meses

    06500, Ciudad de México, CDMX Marriott International, Inc A tiempo completo

    **Job Number** 24169904 **Job Category** Human Resources **Location** The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Helps drive company values and philosophy and ensures all training and...

  • Mgr-restaurant I

    hace 5 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 23196790 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room Service, if...

  • Mgr-restaurant

    hace 2 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 24163522 **Job Category** Food and Beverage & Culinary **Location** W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Plays a significant role in maximizing financial performance and...

  • Mgr-bar

    hace 1 mes

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 24178959 **Job Category** Food and Beverage & Culinary **Location** W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Creates a unique guest experience that draws hotel and non-hotel guests....

  • Mgr-banquets I

    hace 3 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 24157006 **Job Category** Event Management **Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Directs and motivates team while personally assisting in providing high quality service...

  • Coord-training

    hace 5 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 24038321 **Job Category** Human Resources **Location** W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal appearance are...

  • Coord-training

    hace 6 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 23157265 **Job Category** Human Resources **Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal appearance are clean and...

  • Coord-training

    hace 6 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 23210714 **Job Category** Human Resources **Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal appearance are clean...

  • Mgr-events I

    hace 5 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 23153964 **Job Category** Event Management **Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for preparing all event documentation and coordinates with Sales, property...

  • Mgr-sales I

    hace 2 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 24161944 **Categoría de Empleo** Sales & Marketing **Ubicación** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que ofrece igualdad de oportunidades....

  • Mgr-sales I

    hace 6 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 24067714 **Job Category** Sales & Marketing **Location** W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is accountable for proactively soliciting and handling sales...

  • Mgr-revenue Management 1

    hace 5 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **رقم الوظيفة** 24056454 **التصنيفات** Revenue Management **الموقع** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟** N **نوع...

  • Mgr-sales I Weddings

    hace 2 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 24161944 **Job Category** Sales & Marketing **Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is accountable for proactively soliciting and handling sales opportunities....

  • Asistente Administrativo de Apoyo

    hace 3 semanas

    Ciudad de México, Ciudad de México Mgr En Recursos Humanos A tiempo completo

    **Puestos Vacantes****Asistente Administrativo de Apoyo**Mgr En Recursos Humanos busca un Asistente Administrativo de Apoyo para apoyar en las tareas administrativas en nuestra oficina.**Responsabilidades**:Realizar facturas y mantener el control de ingresos y egresos de dinero.Recepción y registro de material.Control de entradas y salidas de equipo y...

  • Administrador De Seguridad Industrial

    hace 6 días

    Ciudad de México, Ciudad de México Mgr En Recursos Humanos A tiempo completo

    En Mgr En Recursos Humanos estamos buscando a un profesional experimentado para ocupar el puesto de Administrador De Seguridad Industrial. El candidato ideal será responsable de garantizar la seguridad y el bienestar de nuestros empleados en todas las instalaciones.Sobre Nosotros:Importante empresa de mantenimiento con sede en eje 128, que busca a un...