Mgr-training

hace 1 mes

Punta de Mita, México Marriott International, Inc A tiempo completo

**Job Number** 23125507

**Job Category** Human Resources

**Location** W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.

OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.

**CORE WORK ACTIVITIES**

**Administering Employee Training Programs**
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.

**Evaluating Training Programs Effectiveness**
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.

**Developing Training Program Plans and Budgets**
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Establishes guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

**Managing Training Budgets**
- Participates in the development of the Training budget as required.
- Manages budget in alignment with Human Resources and property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptor

  • Mgr-training

    hace 4 semanas

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 23117127 **Job Category** Human Resources **Location** W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Helps drive company values and philosophy and ensures all training and development...

  • Mgr-restaurant

    hace 4 semanas

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 23153958 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room Service, if applicable....

  • Mgr-restaurant I

    hace 4 semanas

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 23117091 **Job Category** Food and Beverage & Culinary **Location** W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room Service, if...

  • Mgr-Restaurant I

    hace 2 semanas

    Punta de Mita, México St. Regis Hotels & Resorts A tiempo completo

    JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial...

  • Mgr-guest Services I

    hace 1 mes

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 23002168 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations,...

  • Coord-training

    hace 4 semanas

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 24038321 **Job Category** Human Resources **Location** W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal appearance are...

  • Mgr-Purchasing

    hace 2 meses

    Punta de Mita, México W Hotels A tiempo completo

    JOB SUMMARY Responsible for following established procedures in ordering, receiving, storing, distributing and payment of items. Formulates an approved vendors list encompassing all categories. CANDIDATE PROFILE Education and Experience 4-year bachelor's degree in Finance and Accounting or related major. or a minimum of 2 years’ experience in Purchasing or...

  • Mgr-food & Beverage Ii

    hace 2 días

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 23202472 **Job Category** Food and Beverage & Culinary **Location** W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and beverage operations,...

  • Mgr-training

    hace 1 mes

    Ciudad de México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23041589 **Categoría de Empleo** Human Resources **Ubicación** JW Marriott Hotel Mexico City, Andres Bello 29, Mexico City, Edomex, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que ofrece igualdad de...

  • Mgr-training

    hace 1 mes

    Ciudad de México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23002039 **Categoría de Empleo** Human Resources **Ubicación** JW Marriott Hotel Mexico City, Andres Bello 29, Mexico City, Edomex, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que ofrece igualdad de...

  • Mgr-restaurant I

    hace 1 mes

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23098102 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que ofrece...

  • Mgr-human Resources

    hace 4 semanas

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23098812 **Categoría de Empleo** Human Resources **Ubicación** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que ofrece igualdad de...

  • Mgr-sales I

    hace 4 semanas

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 23098794 **Job Category** Sales & Marketing **Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is accountable for proactively soliciting and handling sales opportunities. Ensures...

  • Mgr-events I

    hace 4 semanas

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 23063926 **Job Category** Event Management **Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for preparing all event documentation and coordinates with Sales, property...

  • Mgr-events I

    hace 4 semanas

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 23153964 **Job Category** Event Management **Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for preparing all event documentation and coordinates with Sales, property...

  • Supervisor, Training

    hace 4 semanas

    Ciudad de México Qualfon A tiempo completo

    SUPERVISOR, TRAINING **Posted On**:Nov 15, 2023 **Location**: Ciudad de México, Mexico DF, MX **Company**:Qualfon - Job Summary- Main objectives and duties: **1. Development of training evaluation tools and/or documents** - Reviews, develops/modifies, and implements standard training materials including presentations, handouts, manuals,...

  • Supervisor, Training

    hace 1 mes

    Ciudad de México Qualfon A tiempo completo

    **Posted On**:Nov 15, 2023 **Location**: Ciudad de México, Mexico DF, MX **Company**:Qualfon **Job Summary**: Main objectives and duties: **1. Development of training evaluation tools and/or documents** - Reviews, develops/modifies, and implements standard training materials including presentations, handouts, manuals, monitoring/evaluation tool and other...

  • Training Coordinator

    hace 2 horas

    Ciudad de México IPSEN A tiempo completo

    **Title**: Training Coordinator **Company**: Ipsen Mexico S de RL de CV Training Coordinator is responsible for managing, designing, developing, coordinating, and conducting all training programs, also is responsible of communicating with Marketing, Business Excellence, Sales and Medical managers to identify training needs and mapping out development plans...

  • Mgr-rooms Operations Ii

    hace 1 mes

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23018209 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Delta Hotels Riviera Nayarit An All-Inclusive Resort, Carretera Punta Mita Km 0.2, Punta Mita, Nayarit, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott...

  • Market Mgr-mktg

    hace 1 mes

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23003277 **Categoría de Empleo** Sales & Marketing **Ubicación** W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que ofrece igualdad de...