Lead Technologies and Customer Service
hace 3 meses
Lead Technologies and Customer Service:
Be the first local point of contact for supporting small and strategic customers' technical needs and supporting selling with businesses in Mexico and other LATAM countries.
Technical leadership
Coordination of technical integrations with customers
Meeting and understanding customer demands
Scoping of new deployments would depend on the customer.
Functional specification of new projects
Preliminary technical assessment of the feasibility of new features
Opening and follow-up of incidents
Handle security procedures for customers' cybersecurity and compliance areas.
Service monitoring follow-up
Control and maintenance of integrations
Service performance monitoring
Planning or coordinating the implementation schedule
Idealize and Specify new solutions.
Resident of Mexico City (HOME OFFICE)
Skill Sets:
Basic skills in Android development
Basic skills in JavaScript
Fluent in English
Tipo de puesto: Tiempo completo
Sueldo: $50,000.00 - $70,000.00 al mes
Beneficios:
- Horarios flexibles
Pago complementario:
- Bono de productividad
Tipo de jornada:
- Turno de 8 horas
Idioma:
- Inglés (Deseable)
Lugar de trabajo: Empleo presencial
-
Customer Service Team Lead
hace 1 mes
Ciudad de México, Ciudad de México Marken A tiempo completoJob Title: Customer Service Team LeadJob Summary:Marken, a subsidiary of UPS, is seeking a Customer Service Team Lead to provide enhanced customer services and operational support. The successful candidate will oversee daily operations, monitor service levels, and ensure timely delivery of shipments.Main Responsibilities:Oversee daily customer service...
-
Customer Service Team Lead
hace 3 semanas
Ciudad de México, Ciudad de México Marken A tiempo completoJob Title: Customer Service Team LeadJob Summary:We are seeking a highly skilled Customer Service Team Lead to join our team at Marken. As a key member of our operations team, you will be responsible for providing exceptional customer service and operational support to our clients.Main Responsibilities:Oversee daily customer service operations and ensure...
-
Customer Service Team Lead
hace 1 mes
Ciudad de México, Ciudad de México Marken A tiempo completoJob Title: Customer Service Team LeadJob Summary:We are seeking a highly skilled Customer Service Team Lead to join our team at Marken. As a key member of our operations team, you will be responsible for providing exceptional customer service and operational support to our clients.Main Responsibilities:Oversee daily customer service operations and ensure...
-
Customer Service Specialist III
hace 2 semanas
Ciudad de México, Ciudad de México Watts Water Technologies A tiempo completoJob Title: Customer Service Specialist IIIWe are Watts Water Technologies, a leading provider of water solutions. Our team is dedicated to delivering exceptional customer service and support.Job Summary:As a Customer Service Specialist III, you will be the primary point of contact for our customers in the Plumbing and Heating industry. You will be...
-
Customer Service Representative
hace 3 semanas
Valle de Bravo, México Nezda Technologies Inc. A tiempo completoCustomer Service Representative Opportunity at Nezda Technologies Inc.We are seeking a highly skilled Customer Service Representative to join our team at Nezda Technologies Inc. in Ortigas City. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns, and...
-
Customer Service Representative III
hace 3 semanas
Ciudad de México, Ciudad de México Watts Water Technologies Latin America S.A C.V. A tiempo completoJob SummaryWe are seeking a highly skilled Customer Service Representative III to join our team at Watts Water Technologies Latin America S.A C.V. in Latin America. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key...
-
Customer Reliability Service Manager
hace 2 semanas
Ciudad de México, Ciudad de México Plaxonic Technologies A tiempo completoJob Description:We are seeking a highly skilled Customer Reliability Service Manager to join our team at Plaxonic Technologies. As a key member of our customer success team, you will be responsible for ensuring the reliability and quality of our services to our customers.Key Responsibilities:Act as the primary interface to the customer for all aspects...
-
Cfa Customer Service Team Lead
hace 2 semanas
Ciudad de México, Ciudad de México Aig A tiempo completoAIG is seeking a Customer Service Team Lead to support and lead Customer Service Coordinators in providing emergent assistance to travelers abroad.This challenging and rewarding role requires problem-solving, analytical, and customer service skills to resolve customer inquiries and provide omnichannel assistance to customers.The ideal candidate will have...
-
Customer Service Team Lead
hace 3 semanas
Ciudad de México, Ciudad de México Ikea A tiempo completoAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Lead. As a key member of our Customer Contact Centre, you will play a vital role in ensuring the satisfaction of all customers who contact us directly through the contact centre in all media.Your Key ResponsibilitiesYou will report to...
-
Customer Service Team Lead
hace 2 semanas
Ciudad de México, Ciudad de México Ikea A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at IKEA. As a key member of our Customer Contact Centre, you will be responsible for ensuring the satisfaction of all customers who contact us directly through the contact centre in all media.Your Key ResponsibilitiesYou will report to the Customer...
-
Customer Service Representative III
hace 3 semanas
Ciudad de México, Ciudad de México Watts Water Technologies Latin America S.A C.V. A tiempo completoWe're Watts Water Technologies Latin America S.A C.V., and we're looking for a skilled Customer Service Representative III to join our team.As a Customer Service Representative III, you will be the primary point of contact between our company and customers, handling sales orders, returns, and credits with efficiency and accuracy.Key responsibilities...
-
Customer Service Team Lead
hace 5 meses
Ciudad de México Marken A tiempo completoDescription Title: Customer Service Team Lead Job Purpose: The Customer Service Team Lead will provide an enhanced level of customer services and operational support. You will oversee and ensure daily operations are completed in timely manner & according to company’s standards. Main Duties and Responsibilities: Overseeing daily Customer...
-
Customer Service Representative
hace 2 semanas
Ecatepec de Morelos, México Sensient Technologies A tiempo completoJob SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Sensient Technologies. As a key member of our customer service team, you will be responsible for administering, processing, and tracking orders. This is an excellent opportunity to work with a leading global manufacturer and marketer of...
-
Customer Service Team Lead
hace 3 semanas
Ciudad de México, Ciudad de México 253 KONE Mexico S.A. de C.V. A tiempo completoCustomer Service Team LeadWe are seeking a highly motivated and experienced Customer Service Team Lead to join our team at 253 KONE Mexico S.A. de C.V.Key Responsibilities:Oversee the workflow of the Customer Center to ensure agents have consistent support and guidance over their daily workload by providing training and feedback.Observe agents weekly to...
-
Customer Service Team Lead
hace 4 semanas
Ciudad de México, Ciudad de México Ikea A tiempo completoJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Lead. As a key member of our Customer Contact Centre, you will play a vital role in ensuring the satisfaction of our customers who contact us directly through various media.Your Key Responsibilities:Report to the Customer Contact...
-
Customer Service Representative III
hace 1 mes
Ciudad de México, Ciudad de México Watts Water Technologies Latin America S.A C.V. A tiempo completoJob SummaryWe are seeking a highly skilled Customer Service Representative III to join our team at Watts Water Technologies Latin America S.A C.V. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients in Latin America.Key ResponsibilitiesProvide timely and effective...
-
Customer Service Team Lead
hace 2 meses
Ciudad de México, Ciudad de México Ikea A tiempo completoAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Lead. As a key member of our Customer Contact Centre, you will play a vital role in ensuring the satisfaction of all customers who contact us directly through the contact centre in all media.Key ResponsibilitiesReport to the Customer...
-
Customer Service Team Lead
hace 3 semanas
Ciudad de México, Ciudad de México Ikea A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at IKEA. As a key member of our Customer Contact Centre, you will be responsible for ensuring the satisfaction of all customers who contact us directly through the contact centre in all media.Your Key ResponsibilitiesYou will report to the Customer...
-
Customer Service Representative
hace 3 semanas
Valle de Bravo, México Nezda Technologies Inc. A tiempo completoCustomer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Nezda Technologies Inc.Key Responsibilities:Provide exceptional customer service to clients and resolve their queries and concerns in a timely and professional manner.Assist customers with product and service information, take...
-
Customer Service Representative
hace 1 mes
Valle de Bravo, México Nezda Technologies Inc. A tiempo completoJob Title: Customer Service RepresentativeNezda Technologies Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our Australian residential internet, mobile phone, and home phone customers.Key Responsibilities:Resolve...