Lead Technologies and Customer Service

hace 3 meses


Ciudad de México CDMX WorkBox Mx A tiempo completo

Lead Technologies and Customer Service:
Be the first local point of contact for supporting small and strategic customers' technical needs and supporting selling with businesses in Mexico and other LATAM countries.

Technical leadership

⁠Coordination of technical integrations with customers

Meeting and understanding customer demands

Scoping of new deployments would depend on the customer.

Functional specification of new projects

Preliminary technical assessment of the feasibility of new features

Opening and follow-up of incidents

Handle security procedures for customers' cybersecurity and compliance areas.

Service monitoring follow-up

Control and maintenance of integrations

⁠Service performance monitoring

⁠Planning or coordinating the implementation schedule

Idealize and Specify new solutions.

Resident of Mexico City (HOME OFFICE)

Skill Sets:
Basic skills in Android development

⁠Basic skills in JavaScript

⁠Fluent in English

Tipo de puesto: Tiempo completo

Sueldo: $50,000.00 - $70,000.00 al mes

Beneficios:

- Horarios flexibles

Pago complementario:

- Bono de productividad

Tipo de jornada:

- Turno de 8 horas

Idioma:

- Inglés (Deseable)

Lugar de trabajo: Empleo presencial



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