Customer Support Specialist Ii

Job SummaryAs a Customer Support Specialist II at Uber Freight, you will be responsible for managing the day-to-day aspects of booking, shipping, tracking, and billing on both import and export shipments. This includes securing capacity for loads, leveraging carrier relationships to influence capacity awards during tight markets, and ensuring seamless...

Job SummaryWe are seeking a skilled Customer Resolution Specialist II to join our team at Acuity Brands. As a key member of our customer support team, you will be responsible for providing exceptional order entry support to our channel customers.Your primary focus will be on supporting customers through the order entry process, from initial inquiry to final...

Ware Malcomb has an exciting opportunity for an IT Support Specialist in our Monterrey office! The IT Support Specialist II is responsible for supporting our end users in the local office and other offices in the region, as assigned by IT leadership. This support role has the primary responsibility of troubleshooting and/or triaging tickets from WM team...

Job SummaryWe are seeking a skilled Customer Resolution Specialist II to join our team at Acuity Brands. In this role, you will be responsible for providing exceptional order entry support to our channel customers. Your primary focus will be on ensuring timely and accurate order processing, as well as resolving any customer inquiries or issues that may...

Job Summary We are seeking a highly skilled Customer Support Specialist to join our team at Uber Freight. As a key member of our operations team, you will be responsible for scheduling appointments, communicating with customers and carriers, and providing top-tier customer service. Key Responsibilities Schedule appointments in a timely manner and...

Job DescriptionJob Summary: We are seeking a highly motivated and customer-focused Customer Support Specialist to join our team at Vontier. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide Technical Support: Troubleshoot and resolve...

**About the Role**:At Epicor, we're seeking a skilled Customer Support Specialist to join our Global Support team. As a key member of our team, you'll be responsible for providing exceptional customer service and support to our clients worldwide.**Key Responsibilities**:- Handle client calls and emails with professionalism and expertise.- Troubleshoot...

About the RoleAt Uber Freight, we're committed to delivering exceptional carrier experience through our Digital Brokerage. As a Carrier Support Representative, you'll play a critical role in resolving live load issues, ensuring our carriers receive top-notch support and service.Key ResponsibilitiesProvide prompt updates to carriers on escalation status,...

About the RoleWe are seeking a highly skilled Clinical Specialist II to join our team at Boston Scientific. As a Clinical Specialist II, you will play a critical role in supporting our clinical department and hospital research team in the conduct of studies, as well as providing training and education to healthcare professionals.Key ResponsibilitiesAssist in...

About the RoleAt Uber Freight, we're committed to delivering exceptional service to our customers and carriers. As a Customer Operations Specialist, you'll play a critical role in ensuring the smooth operation of our logistics network.Key ResponsibilitiesMonitor and resolve service risks in real-time, ensuring timely delivery of shipmentsMake proactive...

Bilingual Customer Support Specialist – Spanish-English – Remote About TTEC: At TTEC, we prioritize the Human Experience. As a Bilingual Customer Support Specialist working remotely, you will play a vital role in delivering outstanding customer experiences while embracing our award-winning company culture. Your Responsibilities: Do you enjoy assisting...

This team operates on an alternate schedule, working 10 hours a day during the afternoon and night. Team members are scheduled to work four days, followed by four days off.As a key member of our team, you will be responsible for providing exceptional customer support and resolving issues in a timely manner. Your expertise will be crucial in maintaining...

Job OverviewThe Customer Support Specialist is responsible for managing and addressing all incoming inquiries through various channels, ensuring exceptional service delivery to our clients. This role involves direct interaction with customers to diagnose and resolve their concerns promptly and efficiently, while also escalating issues to relevant internal...

Bilingual Customer Support Specialist – Spanish-English – Remote About TTEC: At TTEC, we prioritize the Human Experience. Our mission is to create and deliver exceptional customer interactions while fostering a supportive and inclusive workplace culture. Your Role: As a Bilingual Customer Support Specialist, you will play a vital role in enhancing...

This team operates on an alternate schedule, working 10 hours a day during the afternoon and night. Team members are scheduled to work four days, followed by four days off.As a key member of our team, you will be responsible for providing exceptional customer support and resolving issues in a timely manner. Your expertise will be invaluable in driving...

Job Title: Support Engineer IIAt Jda Software, we are seeking a highly skilled Support Engineer II to join our team. As a Support Engineer II, you will play a critical role in providing solution/product support to our SaaS and On-Prem customers.Key Responsibilities:Provide functional and/or technical support during customer upgrades, deployments, rollouts,...

This Claims Specialist II, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division. The team is responsible for resolving OS&D issues for our customers. What you’ll do - Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issues - Provide...

This Claims Specialist II, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division. The team is responsible for resolving OS&D issues for our customers. What you’ll do - Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issue - Provide carriers...

Job OverviewThe **Customer Support Specialist** is responsible for managing and addressing all incoming communications, including calls, emails, and chats, while delivering exceptional service to our clients. This role involves direct interaction with customers to diagnose and resolve their concerns promptly and effectively, escalating issues to relevant...

**About the Role** Carrier Sales Support team members work to establish and grow relationships with carrier partners while providing best-in-class customer service. In this role, you will work through a queue of tasks and escalations with primary objectives being fast resolution times, professional, carrier-first communication, and industry-leading problem...