Intake Specialist

hace 2 meses

Monterrey, México Virtual Staffing LLC A tiempo completo

_**COMPANY IN THE USA IS HIRING REMOTE INTAKE SPECIALISTS WITH CUSTOMER SERVICE AND SALES EXPERIENCE**_

**Description**:

- **This position is for all of Latin America**_

We are looking for an Intake Specialist with Sales experience

A Legal Intake Specialist receives and qualifies new and prospective clients for law firms. They are responsible for managing the processes of onboarding new clients and evaluating incoming streams of claims and potential clients.

**Requirements**:

- High school diploma or equivalent.
- At least 2 years of work experience in BPO / Customer Service.
- Sales experience is a plus.
- Excellent English (oral and written) communication skills with a very good English accent.
- Strong customer service, persuasion, and critical thinking skills.
- Ability to work with databases and online technological platforms.
- Ability to be detail-oriented, diligent, and flexible.
- Ability to handle conflicting time demands and focus on task completion with little direction or need for supervisory follow-up.
- Ability to work and maintain patience with diversified individuals of various backgrounds and professional competencies.
- Committed to maintaining integrity and confidentiality on behalf of clients and the Firm.
- Own a Laptop or Desktop (8GB RAM, Core i5 or above), with an internet connection of at least 10mbps.
- Willing to work on Pacific Standard Time (PST) schedule.

**Benefits**:

- Permanent and Stable WFH employment.
- Competitive Compensation and Benefits.
- Wi-Fi Subsidy starting on the 3rd month of employment.
- Healthcare Assistance on the 6th month of employment.

**Pay Rate**: $5 - $6 per hour (Depending on skills and experience).

**IMPORTANT: please submit your resume in English.**

Pay: $94.48 - $113.38 per hour

**Education**:

- High school or equivalent (preferred)

**Experience**:

- sales: 1 year (preferred)
- customer service / BPO: 2 years (preferred)

**Language**:

- advanced English (preferred)

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