Vendor Performance Manager
hace 3 semanas
**About us**
We are professional, agile, innovative and our goal is to Soy Ernesto Trejo y te escribo de Assurant Somos una compañía global de soluciones para el hogar y estilo de vida que ayudan a las marcas líderes a aumentar sus ingresos, gestionar riesgos y ofrecer una gran experiência para sus clientes; estamos en más de 21 países y trabajamos con el Sector Financiero, Retail, Telefonía móvil y Automotriz; aquí en México somos un Great Place To Work..
Our work environment includes:
- Growth opportunities
- Wellness programs
- Work-from-home days
Vendor Manager is the main and single point of contact to approve changes and solve any issue related with site operations, as well as ensuring that the vendor assimilates the strategies and key initiatives for the Call Center and proposes operational improvements through processes and digital technology.
**Implement and Maintain Country Customer Service and Claims Strategy**
**Drives Cost Containment, Quality and Performance**
- 3-5 years leading complex outsourced Call Center programs.
- 5-7+ years of progressive experience in Call Center management, alternate sourcing strategies, vendor relations and performance management.
Tipo de puesto: Tiempo completo
Salario: $30,000.00 - $45,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Descuento de gimnasio
- Descuentos y precios preferenciales
- Estacionamiento de la empresa
- Estacionamiento gratuito
- Horarios flexibles
- Seguro de gastos médicos
- Seguro de la vista
- Seguro dental
- Seguro de vida
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa
Lugar de trabajo: remoto híbrido en 01388, Ciudad de México, CDMX
Fecha de inicio prevista: 02/04/2024
- Health insurance
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