IT Support Specialist
hace 5 meses
**Gordian Staffing, A New Way Of HR**
Founded in 2019, Gordian Staffing helps small and medium-sized enterprises in the United States and Canada with specialized services and provides high-quality people solutions. Our headquarters is in Omaha, Nebraska. Abroad, we have offices in Guadalajara and Mexico City. We are looking for someone to support one of our customers in The USA.
- We are looking for a _**Systems Engineer**_who will help us build and maintain the IT infrastructure of our company while solving the challenges that may arise from a quick expansion._
**The responsibilities for this position are**:
- Manage and supervise all systems, licenses, and infrastructure.
- Manage inventory.
- Install, set up, proof, and maintain the operating systems, software, and tools.
- Guarantee the maximum levels of performance of our equipment and SW.
- Test and improve the equipment setup process and detect and prevent possible issues.
- Implement security strategies and software.
- Create computer images to improve the equipment configuration process.
- Diagnose and troubleshoot technical issues (SW & HW).
- Collaborate with clients' IT departments to improve the way and time clients' systems are installed.
**Schedule**:
- Monday to Friday_
- 9:00 a.m. to 6:00 p.m. CST MX_
- This is a hybrid position. You need to live in Mexico City to apply._
**We Offer**:
- Competitive Salary (According to experience)
- Law benefits
- Remote Work
- Work Stability
- Computer equipment
- Major medical insurance
- Christmas bonus of 30 days (Aguinaldo)
- After the 3-month probation contract, we add the following:_
- Minor medical insurance (Clinic may vary according to your city)
- Food vouchers (10% of the gross salary)
- Restaurant tickets (2,015 MXN pesos)
- Saving fund (8% of the gross salary)
**Minimum requirements**
- **MUST: Advanced English (Strong communication skills: writing and speaking)**:
- Experience with monitoring software and reporting.
- Experience managing various SW licenses (Active Directory).
- Strong knowledge of network systems and remote desktops.
- Outstanding knowledge of MS Office and GDrive.
- Experience managing inventory is a plus.
**Skills**
- Organized
- Effective communication
- Hardworking
- Attention to Detail
Tipo de puesto: Tiempo completo
Salario: A partir de $18,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Vales de despensa
- Vales de restaurante
Pregunta(s) de postulación:
- What is your English level?
- Where are you located?
- What was your last salary?
- What is your salary expectation?
Lugar de trabajo: remoto híbrido en 06500, Ciudad de México
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