Business System Support Specialist

hace 3 días


Tlahuac, México Emerson A tiempo completo

The Lifecycle Services (LCS) Business System Support Specialist is responsible for the day-to-day support of North America activities related to repair and manufacturing orders, service delivered training invoicing, and Valve Condition Monitoring. This role will be instrumental in ensuring we meet our service level commitments by delivering accurate and timely work through a variety of business system platforms. Business System Support Specialist will report through the North America Lifecycle Services.

Join our diverse team as a Lifecycle Services (LCS) Business System Support Specialist Your role is important in supporting day-to-day activities in North America, including repair and manufacturing orders, training invoicing for service delivery, and Valve Condition Monitoring. Your unique perspective and skills will play a vital role in ensuring inclusivity, accuracy, and timely work through various business system platforms. As part of the North America Lifecycle Services Service Management Organization, you'll contribute to our commitment to inclusivity and excellence. Come be a valued member of our team, where diversity is celebrated, and your contributions matter

**Key Responsibilities**:

- Supervise the order queue diligently, promptly addressing inquiries to ensure swift order processing.
- Review and process Oracle sales orders, particularly for unorderable parts, coordinating with Rapid Repair Center Customer Service Associates to finalize orders.
- Generate and upload serial card references for processed orders, contributing to accurate documentation.
- Provide assistance for Diagnostic Report Generation Tool requests, ensuring seamless support.
- Follow up on purchase orders and support supplier expediting by acquiring and entering acknowledgment and planned ship date information.
- Create and modify purchase orders, establish new suppliers and customers, and contribute to purchasing activities for the Valve Condition Monitoring team.
- Collaborate with and support Service Support Associates in handling quote requests for part prices and lead times, as required.

**Education / Experience Requirements**:

- 3-4 years of relevant experience in a customer service or material sourcing role is important.
- A related degree or equivalent experience is preferred (e.g., Business Systems, Operations, etc.).

Knowledge / Skills / Abilities:

- Strong interpersonal skills for effective collaboration in a team-oriented environment.
- Clear and effective communication skills.
- Proven dedication to maintaining high-level customer service standards.
- Excellent time management skills.
- Attention to detail and a dedication to quality.
- Ability to follow instructions and enforce to standards while completing job assignments.
- Capable of working independently with general supervision.

We actively promote a diverse and inclusive work environment, and individuals from all backgrounds are encouraged to apply. We believe that diversity strengthens our team and improves our ability to deliver outstanding results.

Job Competencies:

- Drives Results
- Action Oriented
- Customer Focus
- Communicates Effectively
- Optimizes Work Processes


  • System Analyst Ii

    hace 2 meses


    Tlahuac, México Thermo Fisher Scientific A tiempo completo

    Primary escalation contact for local PSG IT Service Issues / Requests - Partner with site business leaders including XLT/SLT to leverage corporate shared services to deliver best in class service for the local PSG site(s) - Champion innovation by leveraging the global IT community of practice to drive technology efficiencies. - Establish and adhere to...

  • System Analyst Ii

    hace 2 meses


    Tlahuac, México Thermo Fisher Scientific A tiempo completo

    Primary escalation contact for local PSG IT Service Issues / Requests - Partner with site business leaders including XLT/SLT to maximise corporate shared services to deliver best in class service for the local PSG site(s) - Champion innovation by maximising the global IT community of practice to drive technology efficiencies. - Establish and adhere to...

  • Ops Support Specialist 5

    hace 1 semana


    Tlahuac, México Citi A tiempo completo

    The Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...

  • Ops Support Specialist 5

    hace 1 semana


    Tlahuac, México Citi A tiempo completo

    The Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...


  • Tlahuac, México WTW A tiempo completo

    Business Support Specialist Client Operation - Mexico City, MX March 04, 2024 **Responsabilidades**: 1. Asistir en la recopilación y entrada de datos relacionados con pólizas y clientes en sistemas internos. 2. Colaborar con el equipo de operaciones para mantener actualizada la información de los clientes y pólizas. 3. Realizar tareas...

  • Specialist, Agent Support

    hace 2 semanas


    Tlahuac, México Western Union A tiempo completo

    **Specialist, Agent Support - Mexico DF** Are you keen to unleash your potential in a global business that is redefining the financial services sector? Are you ready to unleash your potential in a global business that is committed to moving money for better? Are you interested in joining a globally diverse organization where our unique contributions are...


  • Tlahuac, México MMC Corporate A tiempo completo

    **IT Business Analyst Specialist** **What can you expect?** - Translates business strategies and objectives into business requirements. - Provides traceability of business requirements to IT Solutions and ensures system testing encompasses existing capabilities of solution as well as future function point requirements. - Identifies, verifies and documents...


  • Tlahuac, México MMC Corporate A tiempo completo

    **IT Business Analyst Specialist** **What can you expect?** - Translates business strategies and objectives into business requirements. - Provides traceability of business requirements to IT Solutions and ensures system testing encompasses existing capabilities of solution as well as future function point requirements. - Identifies, verifies and documents...


  • Tlahuac, México Emerson A tiempo completo

    This position provides front-line technical support and solution to internal clients that have enabled Kronos Time and Attendance (T&A) software and time clocks. This person engages clients through service interactions to identify opportunities to enhance or improve performance and utilization of the product, according to Global HRIS strategy. This position...

  • Ops Support Specialist

    hace 4 semanas


    Tlahuac, México Citi A tiempo completo

    The Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...

  • Java Support Specialist

    hace 4 semanas


    Tlahuac, México Ensitech A tiempo completo

    **_Join #Ensiteam!_**:_ We are a company focused on custom software development and we have been in the market for more than 19 years. At Ensitech we are dedicated to finding highly specialized talent to work with large companies in the United States, Europe and Canada._ - Each one of our collaborators works with different teams and colleagues around the...

  • Java Support Specialist

    hace 10 horas


    Tlahuac, México Ensitech A tiempo completo

    **_Join #Ensiteam!_**:_ We are a company focused on custom software development and we have been in the market for more than 19 years. At Ensitech we are dedicated to finding highly specialized talent to work with large companies in the United States, Europe and Canada._ - Each one of our collaborators works with different teams and colleagues around the...

  • Sales Support Specialist

    hace 3 semanas


    Tlahuac, México Citi A tiempo completo

    The Sales Support Specialist is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...


  • Tlahuac, México Hewlett Packard A tiempo completo

    The Americas Marketplaces Business Specialist is an individual contributor position within the Omni-Channel Americas Marketplaces Team, reporting directly to Manager team and covering HP Personal Systems, Printing and Printing Supplies, HyperX and Poly categories. In this new position, the Americas Marketplaces Business Specialist works with top Marketplaces...


  • Tlahuac, México Hewlett Packard A tiempo completo

    The Americas Marketplaces Business Specialist is an individual contributor position within the Omni-Channel Americas Marketplaces Team, reporting directly to Manager team and covering HP Personal Systems, Printing and Printing Supplies, HyperX and Poly categories. In this new position, the Americas Marketplaces Business Specialist works with top Marketplaces...

  • Ops Support Specialist-2

    hace 2 semanas


    Tlahuac, México Citi A tiempo completo

    The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...

  • Business System Analyst

    hace 2 semanas


    Tlahuac, México Xideral A tiempo completo

    Empresa lider en TI anda en busca de un business system analyst. **Requisitos**: - **Ingles avanzado indispensables.**: - **Mas de 5 años de experiência en el puesto.**: - casos de uso, historias de usuarios, planes de prueba, casos de prueba, scripts de prueba y suites de prueba - **Estándares profesionales BA, QA/QC, flujos de trabajo, procesos...


  • Tlahuac, México Marsh A tiempo completo

    Marsh McLennan is the world’s leading professional services firm in risk, strategy, and people through the business units: Marsh, Mercer, Guy Carpenter and Oliver Wyman. We’re creating a culture where you can bring your authentic self to work. When you join us, you bring your inclusive energy and enthusiasm to a team that values you personally and...


  • Tlahuac, México Marsh A tiempo completo

    Marsh McLennan is the world’s leading professional services firm in risk, strategy, and people through the business units: Marsh, Mercer, Guy Carpenter and Oliver Wyman. We’re creating a culture where you can bring your authentic self to work. When you join us, you bring your inclusive energy and enthusiasm to a team that values you personally and...


  • Tlahuac, México Thermo Fisher Scientific A tiempo completo

    **Work Schedule** Other **Environmental Conditions** Office Are you looking for a unique opportunity to make a difference in the world? Join Thermo Fisher Scientific Inc. as a Service Support Specialist I and contribute to our mission of making the world healthier, cleaner, and safer. At Thermo Fisher Scientific, we are a team of 100,000+ colleagues who...