Collections Agent

hace 3 semanas

Monterrey, México Teletrac Navman A tiempo completo

**Responsibilities and Duties**
- Review the list of assigned customers daily to identify past-due invoices.
- Report daily/weekly metrics identified by the Department Manager, including the number of customer contacts, credits initiated, past due balances collected, etc.
- Make recommendations on resolving open issues with customers with service issues or billing disputes.
- Update ERP system with clear, concise notes on daily collection efforts and interaction with customers.
- Achieve collection targets utilizing a consistent follow-up process and minimize bad debt write-offs.
- A minimum of 1-2 years experience in Credit & Collections
- Bachelor's degree in Accounting or Finance preferred but not required
- ERP experience: SAP strongly preferred
- Intermediate to Advanced Excel Skills
- Fluent English required (Conversational level)
- Strong communication, negotiation, and problem-solving skills both orally and in writing
- Strong organizational skills with an ability to handle multiple tasks and meet deadlines in a fast-paced environment.
- Seeking a high-energy self-starter, able to work autonomously; identify, suggest and implement areas for improvement
- Basic accounting knowledge (bad debt reserve, reserve revenue, deferred income)

**WHO WE ARE**

**WHO IS VONTIER**

Vontier is a $3B global industrial technology company focused on smarter transportation and mobility. Our six operating companies—Gilbarco Veeder-Root, Global Traffic Technologies, Teletrac Navman, Matco Tools, Hennessy Industries, and DRB Systems—are united by a powerful purpose: mobilizing the future to create a better world. Our portfolio of trusted brands includes market-leading expertise in mobility technologies, retail and commercial fueling, fleet management, telematics, vehicle diagnostics and repair, and smart cities. Vontier’s pioneering solutions advance safety, security, efficiency, and sustainability worldwide.

Energized by our shared purpose and values, we have a strong culture shaped by a deep organization-wide commitment to inclusion, diversity, and equity (ID&E) and environmental, social, and governance (ESG). Eight vibrant global employee resource groups serve as powerful focal points for connection, community, and advocacy, and we actively support community causes through Vontier Cares. We offer flexible remote and in-person, open-space work options.

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