Supervisor-reservations
hace 2 semanas
**Job Number** 23090143
**Job Category** Reservations
**Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.
-
Supervisor-reservations
hace 2 meses
Punta de Mita, México Marriott International, Inc A tiempo completo**Número de Empleo** 23048908 **Categoría de Empleo** Reservations **Ubicación** W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management - Marriott International es un empleador que ofrece igualdad de...
-
Supervisor-reservations
hace 2 semanas
Punta de Mita, México Marriott International, Inc A tiempo completo**Número de Empleo** 23032870 **Categoría de Empleo** Reservations **Ubicación** W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management - Marriott International es un empleador que ofrece igualdad de...
-
Supervisor-reservations
hace 5 días
Punta de Mita, México Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo ReservationsUbicación W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-Management Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a...
-
Clerk-reservations
hace 2 meses
Punta de Mita, México Marriott International, Inc A tiempo completo**Número de Empleo** 23043722 **Categoría de Empleo** Reservations **Ubicación** W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management - Marriott International es un empleador que ofrece igualdad de...
-
Agent-reservations
hace 1 semana
Punta de Mita, México Marriott International, Inc A tiempo completo**Job Number** 23196005 **Job Category** Reservations **Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
-
Supervisor-reservations
hace 1 semana
Ciudad de México Marriott International, Inc A tiempo completo**Job Number** 23110339 **Job Category** Reservations **Location** Sheraton Mexico City Maria Isabel Hotel, Paseo de la Reforma 325 Col. Cuauhtemoc, Mexico City, Distrito Federal, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market...
-
Supervisor(a) de Reservaciones
hace 2 meses
Punta de Mita, México Marriott International, Inc A tiempo completo**Job Number** 23048908 **Job Category** Reservations **Location** W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values...
-
Supervisor-reservations
hace 1 semana
Ciudad de México Marriott International, Inc A tiempo completo**Job Number** 23036275 **Job Category** Reservations **Location** The Westin Santa Fe Mexico City, Javier Barros Sierra 540, Mexico City, Distrito Federal, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate...
-
Supervisor (a) de Reservaciones
hace 2 semanas
Punta de Mita, México Marriott International, Inc A tiempo completo**Número de Empleo** 23090143 **Categoría de Empleo** Reservations **Ubicación** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management - Marriott International es un empleador que ofrece igualdad de...
-
Reservations Manager
hace 5 días
Ciudad de México, Ciudad de México Staff Connection A tiempo completoAfrica, Tanzania- US$ 1 500 nett - US$ 2 000 nett (Expat benefits)Staff Connection is looking for a HOTEL Reservations Manager for multiple properties in Tanzania to be based in Tanzania- Hotel Reservations Manager experience:Min 6yrs experience within a 4*-5* hotel environmentExperienced in East Africa not negotiable as well as Africa and international...
-
Supervisor (a) de Reservaciones
hace 5 días
Punta de Mita, México Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo ReservationsUbicación The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-Management Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una...
-
Supervisor(a) de Recepción
hace 5 días
Punta de Mita, México Marriott International, Inc A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, MexicoSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction...
-
Supervisor-Engineering
hace 1 mes
Punta Mita, México Marriott International A tiempo completoInstalar, mantener y realizar el mantenimiento preventivo, así como recomendar el reemplazo de herramientas, aparatos y equipos. Calibrar todos los controles, indicadores, medidores, etc. Identificar, ubicar y mantener todas las válvulas de cierre. Pedir, marcar y almacenar partes y suministros según sea necesario. Gestionar y controlar el inventario y...
-
Supervisor-front Desk
hace 1 semana
Punta de Mita, México Marriott International, Inc A tiempo completo**Job Number** 23196008 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g., problems processing...
-
Supervisor - Front Desk
hace 1 mes
Punta de Mita, México The St. Regis Punta Mita Resort A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryAssist staff with expediting problem payments (e.g., problems processing credit card). Follow up...
-
Supervisor - Front Desk
hace 3 semanas
Punta de Mita, México The St. Regis Punta Mita Resort A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryAssist staff with expediting problem payments (e.g., problems processing credit card). Follow up...
-
Supervisor - Front Desk
hace 1 mes
Punta de Mita, México The St. Regis Punta Mita Resort A tiempo completoJob Number 24089445Job Category Rooms & Guest Services OperationsLocation The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryAssist staff with expediting problem payments (e.g., problems processing credit card)....
-
Supervisor de Ingresos
hace 1 semana
Punta de Mita, México MITA RESIDENTIAL A tiempo completoMITA Residential solicita un Supervisor de Ingresos que se incorpore al equipo de trabajo **Requisitos**: Conocimientos contables Manejo de Contpaq Organizada Responsable Buen control de cuentas Manejo de paquetería office Funciones: Revisión de ingresos de cada departamento Revisión de facturación de ingresos Elaboración y análisis de...
-
Supervisor-Kitchen
hace 1 mes
Punta Mita, México Marriott International A tiempo completoSupervisar y coordinar las actividades de los cocineros y trabajadores. Determinar cómo debe presentarse la comida e idear exhibidores de alimentos decorativos. Asegurarse de que el tamaño de las porciones, la disposición y la decoración de los alimentos que se sirven sean adecuadas. Controlar la cantidad de la comida que se prepara. Informar al...
-
Concierge-spa
hace 2 meses
Punta de Mita, México Marriott International, Inc A tiempo completo**Job Number** 23083371 **Job Category** Spa **Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to...
