Agent-reservations

hace 6 meses

Punta de Mita, México Marriott International, Inc A tiempo completo

**Job Number** 23196005

**Job Category** Reservations

**Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

  • Reservations Agent

    hace 1 mes

    San Miguel de Allende, Guanajuato, México Rosewood Hotel Group A tiempo completo

    Job Summary:We are seeking a skilled Reservations Agent to join our team at Rosewood San Miguel de Allende. As a key member of our Sales and Marketing department, you will be responsible for managing all hotel reservations, providing exceptional guest service, and ensuring a seamless experience for our guests.Key Responsibilities:Manage hotel reservations,...

  • Reservations Agent

    hace 1 mes

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    **Job Summary**As a Reservations Agent with Marriott International, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.We are seeking a detail-oriented and customer-focused individual to join our team, ensuring that guests receive exceptional service and support throughout their...

  • Reservations Agent

    hace 1 mes

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and customer-focused Reservations Agent to join our team at JW Marriott Cancun Resort & Spa. As a key member of our front desk team, you will be responsible for processing all reservation requests, changes, and cancellations in a timely and efficient manner.Key ResponsibilitiesProcess all reservation requests,...

  • Agente de Reservaciones

    hace 6 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23196005 **Categoría de Empleo** Reservations **Ubicación** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management - Marriott International es un empleador que ofrece igualdad de...

  • Reservations Specialist

    hace 2 semanas

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled Reservations Specialist to join our team at Marriott International. As a key member of our reservations department, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.

  • Hyatt Reservations Agents

    hace 2 semanas

    San Miguel de Cozumel, México AMSTAR OPERACIONES DMC MX A tiempo completo

    At HYATT we are looking for your talent as Reservation Agents Your main functions will be: • Utilize elevated sales techniques to drive revenue production and create bookings by assuming the sale, overcoming objections, and upselling. • Educate guests on product offerings. Process and review all customer requests accurately and efficiently. • Field...

  • Hotel Reservations Manager

    hace 1 mes

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    Job Summary:As a key member of our reservations sales team, you will be responsible for driving revenue growth and delivering exceptional customer service. This role requires a strong understanding of the hospitality industry and a proven track record of success in sales and customer service.Key Responsibilities:Market and Revenue Analysis: Identify new...

  • Agente de Seguridad

    hace 3 semanas

    Punta de Mita, México Four Seasons Hotels and Resorts A tiempo completo

    Descripción del Puesto Estamos buscando a un Agente de Seguridad para unirse a nuestro equipo de Four Seasons Hotels and Resorts. Si eres una persona dedicada a la seguridad y estás comprometida con la calidad, ¡esta es la oportunidad perfecta para ti!Acerca de Four Seasons: Four Seasons es una empresa de lujo que ofrece experiencias inolvidables a...

  • Agente de Operacion

    hace 6 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 24097953 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room, and...

  • Concierge-spa

    hace 6 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 24026886 **Job Category** Spa **Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Schedule services for individuals and large groups using spa/salon reservations software system. Call...

  • Supervisor-front Desk

    hace 6 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 23196008 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g., problems processing...

  • Supervisor-reservations

    hace 2 meses

    06500, Ciudad de México, CDMX Marriott International, Inc A tiempo completo

    **Job Number** 24179870 **Job Category** Reservations **Location** The Ritz-Carlton Mexico City, Avenida Paseo de la Reforma 509, Mexico City, Distrito Federal, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes....

  • Supervisor (a) de Recepción

    hace 1 mes

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**24187236 **Job Category**Rooms & Guest Services Operations **Location**The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico, 63734 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g., problems processing credit...

  • Agente de Seguridad

    hace 6 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23139701 **Categoría de Empleo** Loss Prevention & Security **Ubicación** W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Bienvenido a nuestra familia** Le damos la...

  • Agente de Seguridad

    hace 6 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23129098 **Categoría de Empleo** Loss Prevention & Security **Ubicación** W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Bienvenido a nuestra familia** Le damos la...

  • Agente de Seguridad

    hace 6 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23148564 **Categoría de Empleo** Loss Prevention & Security **Ubicación** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Bienvenido a nuestra familia** Le damos la bienvenida como...

  • Agente Telefónico

    hace 6 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 24044082 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management APTITUDES DESEABLES Educación: Título de...

  • Agente de Recepción

    hace 6 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23195940 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del Trabajo** Cumplir con todas las...

  • Agente de Seguridad

    hace 6 meses

    Punta de Mita, México Four Seasons Hotels and Resorts A tiempo completo

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

  • Agente de Recepción

    hace 5 meses

    Punta de Mita, México Four Seasons Hotels and Resorts A tiempo completo

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...