Salesforce Technical Lead

hace 2 semanas

Ciudad de México EcoVadis A tiempo completo

Company Description
- Work smart, have fun and make an impact_

**Our purpose is to guide all companies toward a sustainable world.**
EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Learn more about our team and culture on EcoVadis careers page. If you have questions about the company or open roles you can chat with an insider.

**Job Description**:
The Frontline Digital Transformation team in EcoVadis is looking for a Salesforce Technical Lead to support improvements across business processes and to help drive the development of the EcoVadis SFDC org for Sales, Customer Success, Finance, Marketing, Customer Support and our Executive Management team. In this new role, which is foundational to EcoVadis’ ability to drive continuous improvement in companies’ sustainable business practices at scale. your responsibilities will include:

- Managing a team of Salesforce administrators to support the ongoing development and improvement of features
- Managing the configuration, support, maintenance, and improvement of our Salesforce instance and integrations.
- Collaborating with stakeholders to solve challenges, improve processes, and promote continuous improvement.
- Turning business requirements into reality—designing robust, intelligent, and scalable solutions with the right blend of declarative and custom development.
- Leading, coaching, and guiding team members by providing technical mentorship and removing roadblocks.
- Leading and managing the design, development, testing, and deployment of solutions that are robust, reliable, and performant.
- Working closely with our operations and enablement teams to deliver on strategic initiatives.
- Collaborating with a wider team of Salesforce Administrators and Developers to deliver solutions that delight our users.
- Keeping up to date with Salesforce releases and best practices to inform and recommend system improvements.
- Documenting system configuration and administrative processes.
- Building training and documentation to grow our Salesforce skills
- Supporting the following Salesforce Products: Sales Cloud, Service Cloud, CPQ, Billing, and Pardot

**Qualifications**:

- Minimum 5 years of Salesforce administrator experience.
- Salesforce Administrator certification
- Certification in Revenue Cloud and/or Service Cloud
- Post-secondary education in Computer Science, Business Administration, or relevant discipline or equivalent experience.
- Excellent written and verbal communication.
- Meticulous organization and task-driven nature.
- Exceptional consulting skills to fully understand requirements and pain points.
- Strong analytical skills and the ability to meet tight deadlines.
- Enthusiasm to learn a new, complex domain and the humility to ask for help when needed.

Additional Information
- Beginning: As soon as possible
- Location: Remote in Mexico City

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