Case Coordinator

The Case Coordinator will be a passionate advocate for Immigration and Immigrant Rights. This position is responsible for coordinating and managing client immigration cases, supporting the legal team by gathering necessary client information, and ensuring that all immigration-related documentation is completed accurately and on time. The role requires meticulous attention to detail, excellent communication skills, and the ability to manage multiple tasks in a fast-paced environment while meeting strict deadlines.

**Please note: This position requires full-time availability on-site in Hermosillo, Sonora, Mexico.**

**Compensation**:
$19,000 month MXN

**Responsibilities**:
**Please note: This position requires full-time availability on-site in Hermosillo, Sonora, Mexico.**
- Conduct client intakes, gathering essential information for immigration cases.
- Maintain, update, and ensure the accuracy of client records within the firm’s case management system (CMS).
- Collect, organize, and verify client documentation to ensure complete and accurate case files.
- Collaborate with legal teams on Requests for Evidence (RFEs), Denials, or NOIDs, and assist with other case needs.
- Ensure compliance with all filing requirements for USCIS and other legal bodies, ensuring accuracy and timely submission.
- Assist in tracking case progress and deadlines, providing regular updates to the legal team and clients.
- Support other administrative tasks and assist with the overall case management process as required.

**Qualifications**:
**Please note: This position requires full-time availability on-site in Hermosillo, Sonora, Mexico.**
- Bilingual in English and Spanish is required to effectively communicate with clients and legal teams, ensuring clarity and understanding in both languages for accurate case preparation and client service.
- Associate’s degree in a related field; Bachelor’s degree preferred to ensure the foundational knowledge necessary to navigate the complexities of immigration processes.
- 1-3 years of experience in case management or administrative roles, preferably within a legal or immigration setting.
- Exceptional communication skills is essential to ensure that all case information is accurate, and deadlines are met. The Case Coordinator must be able to effectively convey complex information to clients, legal teams, and other stakeholders.
- Strong organizational abilities are critical for managing multiple cases simultaneously, ensuring that all documentation and client files are well-maintained and easily accessible.
- Interpersonal skills, having the ability to build rapport with clients, helping them feel supported and understood throughout the immigration process.
- High proficiency with Microsoft Office, Google Suite, Adobe Acrobat, and case management software to ensure the efficient handling of documentation, communication, and case management systems.
- Demonstrated ability to handle confidential and sensitive information with integrity, handling cases that involve highly sensitive personal information, requiring strict confidentiality and ethical handling.
- Ability to work both independently and as part of a team in a fast-paced environment, which requires adaptability, the ability to manage shifting priorities, and the capacity to work collaboratively with legal teams to meet deadlines and resolve issues.

**About Company**
DYADlaw, P.C. - a fast-growing law firm passionate about helping immigrants with their legal status and defining their American Dreams is looking for its next team player.
- Are you passionate about immigrant rights?
- Do you want to play a role in changing lives?
- Are you able to work independently and as part of a team?
- Are you detail-oriented?
- Do you enjoy being an integral part of things that make a difference and are important?

This is a position that will allow you to work on many exciting cases with a group of dedicated co-workers who all have the same mission - to help people and change their lives.

Come be a dream maker with us