Support Engineer
hace 1 mes
¿Buscas una nueva experiência profesional? Tenemos una excelente oportunidad para ti
Somos una empresa de Tecnología en constante crecimiento, comprometida con el desarrollo humano y trabajo en equipo para brindar sistemas de calidad para nuestros clientes, buscamos una persona con habilidades y experiência como Ingeniero de Soporte / Support Engineer.
Tus retos:
- Monitoreo, realizar acciones correctivas y preventivas ante posibles incidentes en las diferentes plataformas de los proyectos, atendiendo en tiempo y forma las necesidades de estas.
- Monitoreo de plataformas
- Soporte de primer nível a aplicaciones
- Generar consultas SQL para la creación de reportes
- Documentación de incidentes
- Atención y documentación de tickets
Esta posición es para ti:
- Ingeniero en software o carrera afín
- Experiência en apuestas deportivas
- Bases de datos relacionales PostgreSQL
- Administración de servidores: Windows/Linux
- Monitoreo de sistemas: Prometheus, Grafana
- Excel Intermedio
- Clientes API REST: Postman, Insomnia
- Sistema de tickets: Freshdesk, Zedesk
- AWS básico
¿Por qué somos tu mejor opción?
- Seguro de gastos médicos mayores
- Contrato directo y 100% nómina
- Aguinaldo superior al de la ley
- Seguro de vida
- Descanso en tu cumpleaños
- Acceso a wellness plan
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Salario: A partir de $18,000.00 al mes
Horario:
- Disponibilidad en noches
- Fines de semana
- Turno de 8 horas
Prestaciones:
- Opción a contrato indefinido
- Seguro de gastos médicos mayores
- Seguro de vida
- Vales de despensa
Educación:
- Licenciatura terminada (Deseable)
Experiência:
- Monitoreo de servidores: 3 años (Obligatorio)
Lugar de trabajo: Remote
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