Technical Support Engineer

About the job: The Red Hat Ansible Support Engineering team is looking for a Technical Support Engineer with a background in IT automation technologies to join us in Mexico. In this role, you will help customers resolve technical issues with the deployment and use of the Red Hat Ansible Automation Platform suite of solutions, which includes automation...

**Main Duties and Responsibilities**: Territory in charge: Latam + Europe region **Pre-Sales**: - Conduct quality product training and technical guidance to customer to resolve technical problems - Build quality relationship with customers and managers - Provide in house technical support to sales staff - Leading the design of the program for the...

Main Duties and Responsibilities: Pre-Sales - Conduct quality product training and technical guidance to customer to resolve technical problems - Build quality relationship with customers and managers - Provide in house technical support to sales staff - Leading the design of the program for the customer - Constantly collect and feedback on customers and...

**Main Duties and Responsibilities**: **Pre-Sales** - Conduct quality product training and technical guidance to customer to resolve technical problems - Build quality relationship with customers and managers - Provide in house technical support to sales staff - Leading the design of the program for the customer - Constantly collect and feedback on customers...

Main Duties and Responsibilities: Pre-Sales - Conduct quality product training and technical guidance to customer to resolve technical problems - Build quality relationship with customers and managers - Provide in house technical support to sales staff - Leading the design of the program for the customer - Constantly collect and feedback on customers and...

**Main Duties and Responsibilities**: **Pre-Sales** - Conduct quality product training and technical guidance to customer to resolve technical problems - Build quality relationship with customers and managers - Provide in house technical support to sales staff - Leading the design of the program for the customer - Constantly collect and feedback on customers...

**Short facts about us**: - We are a global remote-first team of 100+ people on 4 continents and in 10+ countries. - We have been protecting our clients since 2014. - The company has raised over $10M in investments. - The company passed Y Combinator, the most prestigious incubator in Silicon Valley, from which Dropbox, Stripe, Docker, etc. came out. **Our...

**Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

Estamos buscando Linux Support Engineer en México para proyecto a largo plazo en remoto. Tipo de puesto: Tiempo completo Horario: - Rotativo Lugar de trabajo: Empleo remoto

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a...

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a...

Join our Canadian-based telematics software firm specializing in innovative fleet management and field service solutions. We're excited to offer a dynamic role in Mexico City, filled with growth opportunities and cutting-edge technology. **About the Company**: Our company excels in providing advanced fleet management software and consulting services. We...

**Cápita Works** was founded in 2020, amid a global pandemic, to provide people with remote jobs to work from home and offer small and medium-sized companies in the US access to the best remote talent in Mexico. We are still striving to find the best talent in Mexico, individuals who are eager to be part of an innovative environment and **work remotely**...

**Responsibilities**: - Provide technical support for complex issues that cannot be resolved by the Level 1 team - Collaborate with Level 1 team to troubleshoot and resolve issues - Work with developers to identify root causes and create fixes and improvements - Ensure timely and effective resolution of issues to meet 24x7 service level agreements -...

**Job Summary** Provides leadership and direction for the delivery of pre and post-sales services and support to clients and customers. Manages all facets of customer retention (CRM) including participating in the resolution of customer concerns and defining and developing a customer contact strategy. Analyzes operational processes, escalation procedures...

Key responsibilities: - Perform the Customer facing role for security operational teams having knowledge & experience on network security product and support on IT Security based services to a specified group of external global/corporate customers - Form an integral part of 24*7 rota to provide security in-life support - Configure, troubleshoot, and take...

**We, at NOVAR GROUP (American company) is hiring a Remote O 365 Engineer for first small project -Office 365 migration (about 18 accounts)** **Your responsibilities will include**: 5+ years of experience in MS Office 365 environment Advanced technical aptitude working in Office 365. Assisted with the deployment of Office 365 Migration, Troubleshoot and...

**Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

**Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

Together we are powering the future of Higher Education: Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 22 million students in 50+ countries. We are dedicated to helping Higher...