Claims Support Coordinator
hace 4 semanas
**Our requirements - Is this you?**
Our Mexico Office is hiring We are looking for some awesome Claims Support people to join our international team in CDMX (Office in Carso).
Having fluent spoken and written English is a must.
**Who we are**:
Pacific Prime its an international company with over 700 employees distributed in 11 countries around the world. We believe in internal growth and except rare exceptions, we all started in entry level positions and the right people can grow their careers.
“Simplifying insurance” is our motto, and it’s easy to see why. We understand that not everyone is an insurance expert, but we want them to have the same interactions as if they were. And that’s what we deliver - simple, straightforward and intuitive insurance advice that everyone can benefit from.
Our Mexico office its among the newest offices of Pacific Prime, we started in 2018 and its expecting a massive growth in the next 10 years. This office looks locally after Mexico domestic Market and service customer in all American Continent. We also support customers for all around the world helping other Pacific Prime offices.
**Responsibilities**:
Manage claims, respond to client inquiries, follow up on problem cases, update information in the system in a timely manner and keep clients informed of progress.
- Assist client with prior authorization requests and follow up with insurer and medical providers to ensure payment.
- Ensure that the insurer's decision is in accordance with the terms of the insurance policy. In case of unfair assessment by the insurer, appeal the insurer's decision.
- Assist the client with medical facility related issues such as direct billing arrangements, follow up on outstanding invoices and other medical facility related issues.
- Organize documents in order and record them in the system accurately.
- Please note that this is a 100% in office position, we do not offer remote work
**What we offer**:
- Health Insurance
- Competitive salary basis
- Career progression
- Yearly salary review
- Productivity bonuses
Tipo de puesto: Tiempo completo
Salario: $20,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Seguro de gastos médicos
Tipos de compensaciones:
- Bono de productividad
Educación:
- Licenciatura terminada (Obligatorio)
Experiência:
- profesional: 1 año (Deseable)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: In person
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