Instructional Designer I
hace 3 meses
**You Lead the Way. We’ve Got Your Back.**
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
**Join Team Amex and let's lead the way together.**
The Global Learning & Knowledge Management team (GLKM) drives learning transformation and knowledge management across multiple lines of business within the Global Servicing Group (GSG), which includes partnering with our internal recruiting team to select and train new colleagues and ongoing training for more tenured colleagues. GLKM is responsible for colleague performance, engagement and development through the creation, procurement and deployment of robust, dynamic and customized learning solutions, programs and tools that enable GSG business strategic priorities and equip newly hired and tenured customer care professionals, specialists and people leaders with the skills and knowledge to provide the world’s best customer experience every day. GLKM supports over 30,000 GSG colleagues across the globe in 9 languages and in 20+ markets.
The GLKM Learning Architecture Team partners with and supports global GSG businesses by setting learning strategy, identifying learning needs, building robust curriculum, and delivering next generation learning to new hires and tenured colleagues through effective channels. The Design team’s work is pivotal in driving continuous improvement in the quality, effectiveness, and efficiency of training for the Customer Care Professional (CCP) and Specialist population and improving the overall learner experience.
- Be responsible for the development of highly engaging and interactive learning solutions using industry standard e-learning software.
- Possess the ability to work in a team environment to design, develop and build blended learning experiences.
- Partner and collaborate with other learning professionals and business partners in delivering a globally consistent learning experience.
- Develop comprehensive measurement strategies for all learning solutions to demonstrate business impact and effectiveness.
- Communicate effectively in visual, oral and written form and deliver engaging presentations to business leaders.
- Be a thought leader in instructional design and innovation.
- **Qualifications**:
- Must be able to communicate in both English and Spanish at business level standard
- Design learning that reflects an understanding of the diversity of learners, including the demonstrated understanding of cultural differences that may apply
- Proficient user in Articulate 360 (Storyline, Rise, etc.) and Adobe Captivate
- Ability to trouble-shoot issues within Design Tools (Articulate & Captivate)
- Experience working in an agile and waterfall design environment
- Ability to work in a team environment to design, develop and build blended learning experiences
- Proven e-learning design and development experience and experience designing, developing and delivering emerging learning solutions including game-based learning, video creation, simulations and immersive scenarios requiring multiple branching elements strongly preferred
- Demonstrated thought leadership and the ability to drive innovation
- Proven experience as an Instructional Designer in a corporate and financial services area
- Software skills MUST have been applied / used in a recent position, able to share features of the tools used
- Highly proficient in the use of Microsoft Office Products, Word, PowerPoint, Excel and Project are a must
- Excellent analytical skills, experience with using learning management systems to drive the delivery of training solutions
- An education degree or certification in Performance Technology, Instructional Design, Adult Learning or Teaching is strongly preferred
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on locat
-
Instructional Designer
hace 6 meses
Ciudad de México Qualtrics A tiempo completoAt Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination,...
-
Instructional Designer- Sales
hace 4 semanas
Ciudad de México, CDMX QAD, Inc. A tiempo completo**Company Description** QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. - We are a virtual first company and your primary work experience will be virtual / working from your home....
-
Instructional Designer
hace 6 meses
Zona de Profesores, México Ellucian A tiempo completoUnlock Learning for All: Here at Ellucian, we are motivated by a mission - power education so institutions can empower student success. We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. We are dedicated to helping higher education unlock learning for all by...
-
Senior Instructional Designer
hace 2 meses
Ciudad de México, CDMX Amex A tiempo completo**You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...
-
Sr. Instructional Designer
hace 3 meses
Ciudad de México, CDMX GP Strategies Corporation A tiempo completoGP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000...
-
Instructional Design Expert for Tech Sales Training
hace 3 semanas
Ciudad de México, Ciudad de México GP Strategies A tiempo completoAbout GP StrategiesGP Strategies Corporation is a leading talent transformation provider, renowned for delivering award-winning learning and development solutions. Our mission is to help organizations transform through their people, achieving meaningful change.We have over 6,000 clients globally, with a presence in over 30 countries. Our culture focuses on...
-
Designer I
hace 6 meses
Ciudad de México BlueScope A tiempo completoCompany Description For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we...
-
Principal Instrumentation Designer
hace 6 meses
Ciudad de México McDermott A tiempo completo**Company Overview**: People power our future. That is why advancing a dynamic, inclusive environment, where everyone grows and thrives is critically important to us. Our ingenuity fuels daily life. Together, we’ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea...
-
Regional Sr. Designer
hace 3 meses
Ciudad de México, CDMX Bayer A tiempo completo**Bayer es una compañía global con competencias centradas en los campos de las ciencias de la vida de la salud y la agricultura. Sus productos y servicios están diseñados para beneficiar a las personas y mejorar su calidad de vida. En Bayer tienes la oportunidad de ser parte de una cultura en la que valoramos la pasión de nuestros colaboradores por...
-
Designer
hace 6 meses
México Eaton A tiempo completoEaton’s ES AMER ESS division is currently seeking a Designer. **What you’ll do**: In this role you will be responsible of creating and maintain 2D drawings and 3D models, adhering to business CAD standards. Provide direct support on generating and updating product definition data, analyzing and validating assembly activities such as fit analysis,...
-
Senior Piping Designer
hace 6 meses
Ciudad de México McDermott A tiempo completo**Company Overview: **People power our future. That is why advancing a dynamic, inclusive environment, where everyone grows and thrives is critically important to us. Our ingenuity fuels daily life. Together, we’ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea...
-
Integrated Designer
hace 6 meses
Ciudad de México OLIVER+ A tiempo completo**Role**: Integrated Designer (Digital + basic Motion Graphics) **Job Level**: 5+ Years **Department**:Creative **Industry**:Beauty / Cosmetics / FMCG / High End Luxury Brands **Location**: Colombia / Mexico (Remote) **Time Zone Required**: Bogota, Mexico City **Type of Contract**: FTE **Start Date**:Immediate **Language**:Proficiency in English is...
-
Senior Motion Designer
hace 3 semanas
Ciudad de México, Ciudad de México Oliver+ A tiempo completoAt Oliver+, we're seeking a highly skilled Senior Motion Designer to join our global collective of creatives, technologists, and production experts. This role offers an exciting opportunity to innovate with brands, creating cutting-edge content using emerging technologies like AI and Automation.Key Responsibilities:Collaborate with global teams across...
-
Piping Designer
hace 6 meses
Ciudad de México McDermott A tiempo completo**Company Overview**: People power our future. That is why advancing a dynamic, inclusive environment, where everyone grows and thrives is critically important to us. Our ingenuity fuels daily life. Together, we’ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea...
-
Tinuiti Learning Solutions Specialist
hace 1 mes
Ciudad de México, Ciudad de México Tinuiti A tiempo completoAbout TinuitiTinuiti is a leading performance marketing firm that specializes in Streaming TV, Google, Meta, and Amazon. With over $4 billion in digital media under management and more than 1,200 employees, we deliver exceptional results for our clients. Our goal is to grow happiness – for our clients, their customers, our people, and our partners.Job...
-
Senior Motion Designer
hace 7 meses
México OLIVER+ A tiempo completo**Role**: Senior Motion Designer - Automation & Gen AI **Job Level**: SNR (8+ years) **Department**:Creative **Industry**: Various **Location**: Remote until further notice **Time Zone Required**: CST **Type of Contract**: FTE **Start Date**: Immediate **Language**: Proficiency in English is required as we are a global business **A Little Bit About...
-
Secretary I
hace 6 meses
Ciudad de México Horry County Schools A tiempo completoJob Summary Assure the smooth operation of the school office so that the school’s maximum positive impact on the education of each child can be realized. Essential Duties Greet all visitors courteously, determine their needs, check appointments, and direct or escort them to the proper person. Handle the multiple telephone system for school...
-
Drafter I
hace 7 meses
Ciudad Juarez, México CommScope A tiempo completoIn our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. CommScope is a global innovator in broadband technology. Our team collaborates with leading Service and Content Providers to build entertainment and communication solutions that are personalized and mobile. At CommScope, we are constantly redefining...
-
Graphic Designer
hace 6 meses
Ciudad de México THE GREATEST FAMILY SL A tiempo completoKeenfolks is a global Integrative A.I. Agency that connects Business, Marketing & Prop Technology to deliver efficiency and growth to Fortune 500 companies. We work with Merck Pharmaceutical, Coca-Cola, Johnson & Johnson, Reckitt, Danone, Nestle, Kellogg's, Royal Canine, Femsa & more brands in more than 40 markets worldwide. Our vision is to become the...
-
Production Designer
hace 6 meses
Ciudad de México OLIVER+ A tiempo completo**Job Level**: 5 - 7 years' experience **Industry**:Beverages preferred or various **Location**:Remote **Location**:Mexico (Remote work) **Time Zone Required**: Mexico **Type of Contract**: FTE **Start Date**:Inmediate **Language**:Proficiency in English is required as we are a global business **About the role**: You will be taking creative projects...