Junior Territory Manager

hace 2 semanas

Monterrey, México Caterpillar A tiempo completo

**Career Area**:Marketing / Sales / Product Support**:
**Your Work Shapes the World**

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that because it helps our customers build and power the world we live in - the roads, hospitals, homes and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs. Join us.

**Job Purpose**:
Market and promote Caterpillar Financial Services Corporation (CFSC) and Caterpillar Insurance Services Corporation (CISC) financial products and services to Caterpillar dealers and customers in an assigned territory.

**Principal Duties and Responsibilities**:

- Performs the following duties/responsibilities under general supervision.
- Provides professional representation in a given territory, which includes training for dealer management and support personnel concerning merchandising, and financing programs for private entities and governmental bodies.
- Counsels dealer personnel about tax law changes, finance concepts such as discounted cash flow, time value concepts, computation of interest, and financial accounting concepts (expense allocation, depreciation write-offs and balance sheet financing) etc. which are needed by dealer personnel to promote the sale of Caterpillar equipment with financing from Caterpillar Financial Services.
- Initiates and develops good customer relations through explaining initial transaction quotations to customers, collecting customer credit information, answering technical questions, evaluating and attempting to meet competitive offerings, and obtaining final customer acceptance of transactions.
- May have credit approval authority.
- Verifies customer signatures on documentation, collects initial payment, and secures necessary insurance information for contract completion.
- Administers existing financial contracts including conducting field audits of financed equipment to verify location and ensure proper use.
- Answers customer questions pertaining to property taxes and billings.
- Assists in the collection of past due amounts, oversees repossession of equipment as needed.
- Negotiates the restructuring of transactions to meet customer needs while meeting the expectations of Company management.
- Analyzes and evaluates the effectiveness of Company financing programs in a given territory.
- Evaluates current market trends and supplies new forecast information to management for inclusion in the Company business plan.
- Monitors economic activity in a territory, and reports equipment market trends and competitive financial offerings to management.
- Continuously evaluates growth areas and potential new markets for possible financing opportunities.
- Assists CISC in developing a positive working relationship with Caterpillar dealers.
- Assists the CISC staff in promoting insurance services to Caterpillar dealers.
- Provides the dealer with all promotional material on the various insurance products, some of which are passed on to the end-user.
- May explain the insurance products in detail and follows up with the dealers on questions or problems.
- Shows the dealer how financing and insurance can be sold as a complete package to meet customer needs.
- Participates in accomplishment of continuous improvement objectives for the department. Progress toward accomplishment of these is measured through maintenance of necessary measurements and analysis of associated data. Participates in the identification of problem areas and development of resolutions to address them.

**Job Requirements**:

- Demonstrated knowledge of marketing and marketing techniques.
- Knowledge of financing and leasing products, policies and procedures of the subsidiary.
- Demonstrated knowledge of credit and documentation procedures, processes and operations.
- Knowledge of CFSC credit policies and procedures and pricing models to negotiate acceptable pricing and terms on transactions.
- Ability to analyze the financial status of customers.
- Ability to define finance/lease markets.
- Ability to drive a car or adequately arrange for transportation to and from dealerships, customer sites, etc.
- 1Knowledge of Caterpillar dealer organizations.

**Background / Experience**:

- University degree related to the area
- Minimum of 2 years exempt experience in credit, customer services, collections, marketing, and/or financial statement analysis is recommended
- Fluent English

**Final Details**:
**The Caterpillar Code of Conduct states that we will select and place emplo

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