Customer Service Representative
hace 3 semanas
Customer Service - B2B - CDMX
Customer Service Representative
Atención a clientes - B2B, CDMX.
- Your new company
Leading supplier of multi-packaging systems for global beer, soft drink and general products industries.
- Your new role
Customer Service Representative for the Mexico office:
Responsible for support to Key Account Managers on the administration of top accounts for the company. Direct administration of junior accounts. The role includes administrative support to the Key Account Manager (KAM) in Mexico as well as constant contact and communication with contacts from both, top and Jr. accounts. This role will work with several key functions to ensure we deliver the best-in-class service to our customers and support for our Mexico KAM role and potential to move into the Mexico KAM role over the years.
- Requirements
1-3 years of experience
Demonstrated competence with direct customer relationships
Exposure within Business-to-Business (B2B) industry preferred
Strong English and Spanish skills, both in writing and speaking skills
Highly developed organizational and analytical skills; efficient and effective time management
Strong communication and presentation skills in both Spanish and English to internal and external stakeholders Strong interpersonal and influential skills
High sense of urgency to effectively resolve problems
- Compensation
Attractive compensation package, In addition to the opportunity to work for a company, leader in the industry, with good development opportunities.
- Next Steps
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