Customer Service Representative

hace 3 semanas


Ciudad de México HAYS A tiempo completo

Customer Service - B2B - CDMX

Customer Service Representative
Atención a clientes - B2B, CDMX.
- Your new company

Leading supplier of multi-packaging systems for global beer, soft drink and general products industries.
- Your new role

Customer Service Representative for the Mexico office:
Responsible for support to Key Account Managers on the administration of top accounts for the company. Direct administration of junior accounts. The role includes administrative support to the Key Account Manager (KAM) in Mexico as well as constant contact and communication with contacts from both, top and Jr. accounts. This role will work with several key functions to ensure we deliver the best-in-class service to our customers and support for our Mexico KAM role and potential to move into the Mexico KAM role over the years.
- Requirements

1-3 years of experience

Demonstrated competence with direct customer relationships

Exposure within Business-to-Business (B2B) industry preferred

Strong English and Spanish skills, both in writing and speaking skills

Highly developed organizational and analytical skills; efficient and effective time management

Strong communication and presentation skills in both Spanish and English to internal and external stakeholders Strong interpersonal and influential skills

High sense of urgency to effectively resolve problems
- Compensation

Attractive compensation package, In addition to the opportunity to work for a company, leader in the industry, with good development opportunities.
- Next Steps

1031232



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