Customer Service
hace 3 semanas
Electronic Product Services es una empresa del giro electrónico con más de 20 años de experiência a nível mundial.
Te invitamos a formar parte del equipo de trabajo como Customer Service.
**Responsabilidades**:
- Comunicación y contacto directo con clientes para dar seguimiento a requerimientos e informacion complementaria.
- Generación de facturas de los servicios realizados por EPS.
- Asegurar la gestión eficiente de Compra de productos para surtimiento de ordenes de clientes.
- Brindar servicio y soporte para generación y seguimiento de órdenes de compra.
- Asegurar que todos los requerimientos de los clientes sean atendidos.
- Aseguramiento de embarques a clientes.
- Optimización de las rutas de entrega (logística).
- Gestión y seguimiento de órdenes de compra de componentes electrónicos.
- Validar las cantidades de material propiedad de cliente y propiedad EPS físicos VS inventario.
- Encargado de la recepción y entrega de material propiedad de cliente en caso de ausencia de almacenista.
- Responsable del control de registro de bitacora de visitantes y transportes.
- Responsable del llenado de registro de plan de entregas.
- Revisión diaria con Supervisor de Producción respecto al Plan de Produccion y Urgencias.
- Coordinar envío y entrega al cliente interno y externo.
- Negociación de fechas de entrega con el cliente vs Capacidad de Producción.
- Control de los inventarios vía Sage.
- Generación de cotizaciones al cliente.
- Notificación al cliente de material de su propiedad no conforme.
- Recepción y envío de mercancías nacionales.
- Proponer ideas de mejora.
- Comunicar y participar en los reclamos de clientes. Gestión de la evaluación de satisfacción de clientes.
- Soporte en actividades de Ventas.
- Coordinación logística de transporte de personal.
**Requisitos**:
- _**Sin problema para trasladarse a trabajar al Parque Industrial Chihuahua**_. (Preferente que viva por la zona; Estamos de Espaldas a Plaza Sendero, enseguida de Jabil).
- Licenciatura concluida.
- Experiência: 3 años en puestos relacionados a servicio a cliente, preferente industria electronica.
- Manejo de excel intermedio.
- Inglés capaz de mantener conversación.
Ofrecemos:
**Sueldo a negociar según experiência.**
**Vales de despensa.**
**Fondo de ahorro.**
**Crecimiento y estabilidad laboral.**
**Horario: L-V 8:00-17:30**
Tipo de puesto: Tiempo completo
Horario:
- Lunes a viernes
- Turno mixto
Prestaciones:
- Caja de ahorro
- Vales de despensa
Consideraciones ante el COVID-19:
Uso de cubrebocas.
Lugar de trabajo: Una ubicación
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