Website Customer Service Representative

hace 2 meses


Desde casa, México Only A Click A tiempo completo

**No postularse si no cumples con todos los skills especialmente sino hablas ingles avanzado**Website Customer Service Specialist

Are you ready to join a dynamic and collaborative team where your contributions directly impact business success? ONLY A CLICK, a leading digital marketing firm, is seeking a Website Customer Service Specialist to be the voice of our brand. This is not just another job—it’s an opportunity to be part of a high-performing team, work alongside driven business owners, and enjoy continuous opportunities for growth, both professionally and financially.

Why You’ll Love Working With Us:

- Team-Oriented Environment: Thrive in a supportive and collaborative atmosphere where you’ll work closely with other team members and business owners to drive results.
- Career & Financial Growth: We value our team’s growth—excel in this role, and there are ample opportunities for advancement and large monthly bonuses.
- Diverse Responsibilities: No two days are the same You’ll be handling inquiries, resolving issues, and making a real difference in our customer experience.

Your Day-to-Day:

- Troubleshoot customer concerns related to our marketing services, offering clear, effective solutions.
- Collaborate with team members to continually improve our knowledge base, focusing on social media, SEO, and digital marketing services.
- Maintain detailed records of customer interactions, escalating issues when needed to ensure the best outcomes.
- Uphold company policies and ensure every customer interaction leaves a lasting, positive impression.

What We’re Looking For:

- 1+ year of experience in customer service or a similar role, with a passion for helping others.
- Familiarity with WordPress, Shopify, and e-commerce platforms to better assist our clients.
- Strong communication skills (verbal and written) to convey complex marketing concepts simply and clearly.
- Problem-solving mindset: You approach challenges with a proactive attitude, ready to find solutions.
- Ability to work independently and within a team, contributing to our supportive, high-energy environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Perks of the Role:

- Schedule: Monday to Friday, 9am - 5pm EST—remote work from the comfort of your home.
- $1,200 USD per month, with large monthly bonuses for top performers.
- Benefits: Paid time off and vacation days to recharge.

Pay: Up to $20,500.00 per month

Application Question(s):

- ¿Realmente hablas inglés avanzado?

**Experience**:

- WordPress: 1 year (required)
- Customer service: 1 year (required)

Work Location: Remote



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