Customer Service Representative

hace 6 días

Tijuana, México NAPS A tiempo completo

**Vacante para la empresa NAPS en Parque Industrial El Potrero -Tijuana, Baja California**:
**Bilingual customer service rep**:
Everyone loves t-shirts, and we’re in the business of bringing creative, custom t-shirts to life. We arefastest custom apparel company in the industry, and we are recruiting the best and brightest to join our fast paced, high energy team

**Responsibilities**:

- Help both casual and tech savvy customers in navigating our website, creating and modifying custom designs, and assisting with accurate order processing.
- Create competitive, custom quotes for customer order requests.
- Act as point of contact between our customers and the company’s individual departments, ensuring customer satisfaction and timely delivery.
- Complete time sensitive customer follow-ups to ensure fulfillment of potential sales and customer service needs.

To thrive in this role, you’ll need to be a quick learner,and an empathetic customer service agent with a love for our fast and creative spirit. If this sounds like you, we’d love to chat. Be sure to tell us about your favorite t-shirt when you apply

**Job Requirements**:

- True Computer Proficiency - you’re a rockstar using a computer and navigating between systems
- Bilingual - English with 80-90%+ Proficiency.
- Monday to Friday.
- High attention to detail, organization, and multi tasking skills.
- Ability to problem solve and think outside the box.
- Associates Degree or higher.
- Previous experience with custom manufacturing is preferred, but not required.
- Knowledge of Salesforce or CRM experience a plus.
- Inside sales experience a plus.

**To Work Monday to Friday From 9am to 7pm**

**This is a full-time on-site job located in Hacienda del Colorado, 22220 Tijuana, B.C. (Near Chevron Stadium home of Toros de Tijuana)**

**Nível de educación deseada**:
Superior - trunco

**Nível de experiência deseada**:
Nível Medio

**Función departamental**:
Atención al cliente

**Industria**:
Textiles

**Habilidades**:

- call center
- typing 35wpm
- customer service
- pc skills
- coomunication

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