System Administrator

hace 4 semanas

Desde casa, México WorkBox S.A de C.V A tiempo completo

A Systems Administrator responsible for managing both Office 365 and Google Workspace accounts plays a crucial role in ensuring the smooth operation, security, and efficiency of an organization's IT infrastructure. This role involves overseeing user accounts, configuring services, providing technical support, and implementing security measures across both platforms.

**Key Responsibilities**
- **User Account Management**:

- Create, manage, and delete user accounts in both Office 365 and Google Workspace.
- Handle user permissions and access rights to ensure appropriate levels of access.
- Manage user groups and distribution lists.
- **Service Configuration and Management**:

- Configure and manage Office 365 services such as Exchange Online, SharePoint, OneDrive, and Teams.
- Configure and manage Google Workspace services including Gmail, Google Drive, Google Calendar, and Google Docs.
- Ensure seamless integration and interoperability between Office 365 and Google Workspace services.
- **Security and Compliance**:

- Implement and enforce security policies and protocols to protect organizational data.
- Monitor and respond to security incidents and breaches.

*
- **Technical Support and Troubleshooting**:

- Provide technical support to end-users for issues related to Office 365 and Google Workspace.
- Troubleshoot and resolve service-related issues promptly.
- Conduct regular system audits and performance tuning.
- **Training and Documentation**:

- Develop and deliver training sessions for end-users on best practices and new features.
- Create and maintain comprehensive documentation for system configurations, procedures, and policies.
- **Collaboration and Communication**:

- Work closely with other IT team members to ensure cohesive and efficient IT operations.
- Communicate effectively with stakeholders to understand and address their needs.
- **System Monitoring and Reporting**:

- Use administrative consoles (e.g., Office 365 Admin Center, Google Admin Console) to monitor system health and usage.
- Generate and analyze reports on system usage, security, and performance.

**Required Skills and Qualifications**
- **Technical Expertise**:

- Proficiency in managing Office 365 and Google Workspace environments.
- Strong understanding of cloud-based services and their administration.
- Experience with security protocols and compliance standards.
- **Experience**:

- Prior experience in a similar role managing Office 365 and Google Workspace.
- Experience with user support and troubleshooting in a corporate environment.
- **Certifications**:

- Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Google Workspace Administrator, or similar are preferred.
- **Soft Skills**:

- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.

**Tools and Platforms**
- **Administrative Consoles**:
**Additional Responsibilities**
- **Onboarding and Offboarding**:

- Ensure smooth onboarding and offboarding processes for employees, including setting up and deactivating accounts and access.
- **Device Management**:

- Manage mobile devices and endpoints through tools like Microsoft Intune and Google Endpoint Management.
- **Storage Management**:

- Oversee storage allocation and usage, ensuring efficient use of resources and compliance with organizational policies.
- Office 365 Admin Center
- Google Admin Console
- **Security Tools**:

- Multi-factor authentication (MFA) systems
- Endpoint management tools
- **Collaboration Tools**:

- Microsoft Teams
- Google Meet
- Ensure compliance with relevant data protection regulations and standards.

Send us your Resume in whatsapp 55488669403 Karen Bustamante

Tipo de puesto: Tiempo completo

Sueldo: $30,000.00 - $45,000.00 al mes

Horario:

- Turno de 10 horas

Lugar de trabajo: Empleo remoto

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