Windows Server Customer Engineer
hace 2 semanas
**Location -**
**Guadalajara, Mexico**
**Roles and Responsibilities**:
- Assess client needs: As a Windows Server Customer Engineer, you will be responsible for assessing the needs of clients and recommending Windows Server-based solutions that meet their business needs.
- Design solutions: You will design Windows Server-based solutions, including server architecture, server deployment, security, and networking.
- Implement solutions: You will implement Windows Server-based solutions, including server installation, configuration, and troubleshooting.
- Provide technical support: You will provide technical support for Windows Server-based solutions, including troubleshooting issues, performance tuning, and capacity planning.
- Manage projects: You will manage Windows Server-based projects from conception to completion, including planning, executing, and closing projects.
- Train clients: You will train clients on the use of Windows Server-based solutions and provide ongoing support to ensure the successful adoption of solutions.
- Stay up-to-date: You will stay up-to-date with the latest technologies and trends related to Windows Server-based solutions to ensure you provide the most current and effective solutions to clients.
**Qualifications**:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Strong knowledge of Windows Server operating systems, Active Directory, DNS, and DHCP.
- Experience designing, implementing, and supporting Windows Server-based solutions.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills.
- Project management experience.
- Relevant industry certifications such as MCSE, MCSA, and CCNA are a plus.
- Experience in problem resolution with IT systems and individuals
- Ability to interact with clients in a clear, concise, professional manner
- Familiarity with a majority of the following:
- Microsoft Windows Server Datacenter 2008 R2
- Microsoft Windows Server Datacenter 2012
- Internet Information Server (IIS)
- Windows DNS / BIND / Named
- Active Directory / LDAP
- Solid understanding and working knowledge of complete systems development and deployment lifecycle and of all facets of systems administration in a large-scale IT operations unit
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