Associate Technical Program Manager
hace 1 mes
**WWCC SRE Associate Technical Program Manager**
**Why will you enjoy this new opportunity?**
**Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?**
- Be part of a highly specialized SRE team that works in collaboration with management, professional services, support, and vendors
- Analyze customer requirements, facilitate, and deliver planning to customers and the engineering team
- Effectively collaborate with stakeholders
- Build and maintain the confidence of colleagues and customers.
- Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
- Taking accountability for service delivery performance, meeting customer expectations, and driving future demand
- Maintain current knowledge of the entire VMware product line
**The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?**
Your regular activities may be modified to suit your professional strengths, but you can expect a variety of the following assignments:
- 2+ years of experience in project management
- Strong communication, presentation, and interpersonal skills including the ability to interact, communicate, and build relationships with all levels of personnel, internal and external
- Work without close supervision and with a proactive, goal-oriented attitude.
- Define, adopt, and maintain processes, systems management concepts, and standards to be used in day-to-day activities
- Develop and track detailed service plans, schedules, dependencies, critical paths
- Secure and assign resources per SRE service deliverables
- Clearly communicate with customers and upper management any risk areas; come up with risk mitigation plans
- Work outside business hours if required
- Must be a fast learner with the ability to explain SRE service management to a variety of audiences
**What Other Skills Are an Advantage?**
- Good analytical skills
- Experience establishing relationships with stakeholders
- Bachelor’s degree or equivalent work experience
**Where is this role located?**
Flexible: The role is considered flexible and will be a mix of working from a local VMware office and remote depending on your preferences and the arrangements determined with your future manager. You will be expected to live within a reasonable non-daily commute of the office.
**What are the benefits and perks of working at VMware?**
- Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
- Generous Time Off Programs
- 40 hours of paid time to volunteer in your community
- Rethink's Neurodiversity program supports parents raising children with learning or behavior challenges, or developmental disabilities
- Financial contributions to your ongoing development (conference participation, training, coursework, etc.)
- Wellness reimbursement and online fitness and well-being classes
As part of the VMware global standards for integrity you will be required to go through a pre-employment screening process before you join
**Category **:Business Strategy and Operations
**Subcategory**:Program Management
**Experience**:Manager and Professional
**Full Time/ Part Time**:Full Time
**Posted Date**: 2023-09-05
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