Business Analyst Ii
hace 3 meses
The Information Systems (IS) Analyst is responsible for developing a sound knowledge for researching, planning, coordinating, and recommending business, cost, strategy, software, and system choices to meet an organization's business requirements. The IS Analyst understands problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals.
**Key Responsibilities**
- The IS Analyst is an internal consultancy role responsible for investigating processes, technology, cost, and strategy while identifying options for improving and bridging the needs of the business with the use of Information Systems and Technology. An IS Analyst is responsible for analyzing and documenting the Information Systems needs of clients to help identify problems and propose solutions.
- The IS Analyst role is to liaise with the internal business departments and the providers of services to the enterprise, as well as potentially guide/manage other analysts in this capacity.
- The IS Analyst will manage incidents as they occur by working with multiple third-party vendors to ensure maintenance and support is carried out effectively among all parties
- The IS Analyst must understand, interpret, and suggest resolution to technical systematic issues and communicate these issues effectively to management and peers.
- The scope of analysis includes all business functions within a specific business domain.
- As necessary, perform any other relevant duties to aid in the success of the organization.
**Skills & Abilities**
- The IS Analyst plays a vital role in the systems and business development process. Qualified analysts must possess all the following skills listed below: analytical, technical, managerial, and interpersonal.
- Analytical skills to understand the organization and its functions, which helps them to identify opportunities and to analyze and solve problems.
- Agile skills to quickly move concepts from requirements to market delivery.
- Familiarity with various programming languages, operating systems, and platforms.
- Management skills to manage projects, resources, risk, and change.
- Communication skills to collaborate and influence Business Users, Programmers, and other IT/IS Teams and Professionals. Strong ability to interpret business requirements and translate to technical solutions, while negotiating conflict and building consensus. Possess effective communication skill to Senior Managers (IS & business).
- Must be flexible and possess the ability to adapt to changing priorities and a flexible workday. May be required off work schedule to meet deliverables or respond to on-call urgent inquiries.
- Ability to establish deliverables and detail customer requirements, constraints, and assumptions with stakeholders and service providers to establish the deliverables for the service providers, using requirement-gathering techniques (e.g., planning sessions, brainstorming, focus groups).
**Working knowledge of the following skills**:
- Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis.
- Utilize your experience in using enterprise-wide requirements definition and management systems and methodologies required.
- Develop requirements specifications according to standard templates, using natural language.
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
- Work autonomously to set priorities with business users and resolve issues across business functions.
- Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
- Successfully engage in multiple initiatives simultaneously
- Drive and challenge business units on their assumptions of how they will successfully execute their plans
- Ability to interpret business logic and identify points of failure based on source code and/or error logs as part of production support for business functions within scope of expertise.
**Minimum Qualifications**
The following qualification statements reflect the minimum skills and abilities required of the qualified applicant.
**Technologies and Competencies Experience***:
- Possess an understanding of the following technologies (depending on the area to be supported):
- Mainframe technologies AND / OR
- Knowledge of Client Server technologies
- Knowledge of Cloud technologies is a plus.
Possess proficiency in the following:
- Office 365 suite (Word, Excel, PowerPoint, Visio, Access)
- Microsoft Windows operating system
- Knowledge of Project Management methodologies like Agile and Kaizen is mandatory
- Hands on experien
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