Sea Logistics Customer Care

hace 1 mes


México Flexible Warehousing Solutions A tiempo completo

**JOB PURPOSE**

Sea Logistics Customer Care personnel support customers by providing helpful information, providing

quotations, answering questions, and responding to complaints. To provide front line support for clients and

customers and to ensure that customers are satisfied with products, services, and features.

To be accountable for maintaining excellent service for our internal and external customers.

**MAIN RESPONSABILITIES**
- Customer Care and Satisfaction: to pro actively advise and consult to ensure customer satisfaction
- Shipment Management: Qualification and entry of customer orders into the operational execution process
- Complaint Management
- Quotation Management: Qualification of customer inquiries, provide KN quotations and updates, set final selling price with individual
- adjustments within the given price band and in line with the national leeway in decision-making (front-line empowerment)
- Customer On boarding: Inclusion and transfer of customer requirements into the KN systems; Accompanying (initial) customer order
- Customer Data Management: Maintenance and integration of customer data in the KN systems
- Operational Customer Relationship Management: knowledge exchange with the sale; Establishment of an operative customer
- relationship (sales support)
- Reporting (creating, refining and reviewing reports)
- FSL / Month End Closing

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Salario: A partir de $16,720.00 al mes

Horario:

- Diurno
- Lunes a viernes
- Turno matutino

Prestaciones:

- Caja de ahorro
- Estacionamiento de la empresa
- Estacionamiento gratuito
- Opción a contrato indefinido

Idioma:

- Inglés fluido (Obligatorio)

Lugar de trabajo: Empleo presencial



  • México AIR SEA CARGO A tiempo completo

    AIR SEA CARGO por apertura de nuevas sucursales solicita: **Asistente de Customer Care & Pricing** **Requisitos**: - Lic. en Negocios Internacionales, Comercio Exterior o carrera afín. - Experiência mínima de dos años en área de atención a clientes, customer service, o área afín. - Ingles Avanzado ( Hablado y escrito) Principales...

  • Global Customer Care

    hace 2 semanas


    Ciudad de México Ciena Corporation A tiempo completo

    Please navigate the suggestions using the tab key Enter Location Refine your search Category Data Analytics ( 3 ) jobs Finance, Accounting & Audit ( 1 ) job Global Customer Care ( 16 ) jobs Global Services ( 3 ) jobs IT ( 13 ) jobs Interns, Students & Temporary ( 11 ) jobs Learning ( 1 ) job Legal ( 1 ) job Marketing & Communications ( 3 ) jobs ...


  • Ciudad de México Wild Fork A tiempo completo

    Description Wildfork.mx is an e-commerce company that delivers high-quality food products directly to customers' homes. We are committed to providing our customers with exceptional service and quality products. Job Summary: **Responsibilities**: - Supervise and manage a team of 5 customer care representatives - Ensure that customer care representatives...


  • México Ria A tiempo completo

    Our Customer Care Expert may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each customer. Our Customer Care Expert will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. Aligning to our organizational...

  • Customer Care Agent

    hace 1 mes


    México Scalepex A tiempo completo

    We are looking for Customer Care Agents to join the on-site team. **About our team** At Scalepex, we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We’re looking for highly skilled customer care representatives to join our team, managing a large volume of inbound calls to assist customers...


  • México Charger Logistics Inc A tiempo completo

    Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo. Charger logistics invests time and support into its employees to provide...

  • Logistics Analyst

    hace 4 días


    Ciudad de México Choice Logistics A tiempo completo

    **COMPANY OVERVIEW**: We invented mission critical, post-sales logistics. Now, we're reinventing the way industry leading companies move their products through their complete life cycle with tailored, global finished goods distribution, post-sales, reverse logistics and end-of-life solutions. Powered by data and technology, we deliver world class service by...


  • México Kerry A tiempo completo

    **Requisition ID **49825 **Position Type **FT Permanent **Recruiter** **Posting Type** DNI Leading to better encompasses all we do at Kerry, it's how we've become the worlds leading taste and nutrition company. Whether it's building and manufacturing sustainable solutions for food, beverage or pharmaceutical consumers, our commitment to lead the world to...

  • Customer Care

    hace 1 mes


    Ciudad de México MultiLatin Background Screening A tiempo completo

    Importante Consultoría de Servicios Internacional solicita: Buscamos tu talento como: **CUSTOMER CARE - ATENCION A CLIENTES - SECTOR CORPORATIVOS** - **URGENTE**_ **Requisitos**: - Licenciatura trunca o Terminada - 3 años de experiência desempeñándose como customer care, customer service, atención a clientes a sector corporativos, asistencia de...


  • México HIRING SPACE SC A tiempo completo

    Automotive company located in the northern peripheral zone requests: Logistics and customer service coordinator. Education: Industrial engineering, mechatronics, logistics, administrative mechanics or related. **Experience**: - Advanced English - Inventory management - Negotiation skills - Direct contact with the automotive customer. Aim: - Ensure...

  • Logistics Representative

    hace 22 horas


    México Charger Logistics Inc A tiempo completo

    Job Title: - Logistics Representative (Evening shift)- Location: - Santiago de Querétaro, Mexico- Category: - Customer Service- Experience: - Mid Senior**Job Description**: Description **We're proud to say we've been named one of "Super Empresas Expansión 2023 Top Companies"** Charger Logistics is a world class asset-based carrier. We specialize in...

  • Logistics Dispatcher

    hace 3 semanas


    Ciudad de México Carolina logistics Inc A tiempo completo

    Carolina Logistics is a prominent American freight forwarder with 14 years of expertise in the international market. Headquartered in South Carolina, we offer comprehensive logistics solutions, seamlessly combining air, land, and ocean transportation services. Our commitment to excellence extends to providing smart logistics solutions that enhance supply...

  • Associate Customer Care

    hace 2 semanas


    Ciudad de México Fadv A tiempo completo

    The  Associate Customer Care Representative  (Associate CCR) receives, evaluates, and answers customer inquiries in a timely manner. The Associate CCR interacts with customers via phone, chat, and email to provide information in response to routine inquiries about background check searches and may handle and resolve general issues or complaints....


  • México Universal Logistics Holdings, Inc. A tiempo completo

    If you are looking to enhance, change, or even start your career in the logistics and supply chain field, we have the position for you! Our Route Supervisors play a pivotal role in the overall success of our operations in being the face of the company to our various customers. One would be tasked with dispatch and transportation management as well as...


  • Ciudad de México Charger Logistics A tiempo completo

    Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo. Charger logistics invests time and support into its employees to provide...

  • Customer Care Agent

    hace 1 mes


    Ciudad de México Revvity A tiempo completo

    **Customer Care Agent** Imagine a world where you could detect health issues sooner to treat them more effectively. Where food and water are always safe, even in remote corners of the earth. And where scientific and medical research are enhanced to solve the greatest challenges of our times. At PerkinElmer, we imagine this world every day. Then, we innovate...


  • Ciudad de México Celanese International Corporation A tiempo completo

    Descripción General: **Responsabilidades**: - Responsible for terminal/warehouse operations, inventory, and execution of day to day logistics activities ensuring on time shipment and on time delivery to the customer. - Position will be responsible for day to day management of logistics activities, resolving any escalated issues relating to transportation...


  • México Kerry A tiempo completo

    **About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

  • Agente de Customer Care

    hace 4 semanas


    México Grupo Lomas A tiempo completo

    En Grupo Lomas brindamos las mejores experiências de viaje, generando confianza y lealtad en nuestros viajeros que visitan México. Con servicios turísticos, como actividades recreativas, agencia de viajes, hoteles y transportación terrestre; buscamos asegurar experiências únicas en todos los visitantes. El Corporativo Grupo Lomas está en búsqueda...


  • México New Life Mexico A tiempo completo

    **Pregnancy Care Coordinator** **Main responsibilities**: - Coordinate pregnancy care of Surrogate mothers according to doctor's instructions. - Take care on Pregnant Surrogates, answer their phone calls, assist them during emergencies, accompany them to the clinic if necessary - Update intended parents with regular scans and tests of pregnant Surrogates -...