IT Vendor Management Analyst

hace 3 semanas

Miguel Hidalgo, México PepsiCo A tiempo completo

**Overview**

**Main Purpose of the Role**:
IT Vendor Management Analyst supports IT Vendor Relationship Manager with all aspects of the business and technology needs, agreements, and relationship with an IT Vendor. Responsible for analyzing and validating consumption of IT Vendors, implement guidelines and processes for coordinating the operation of the resource, contract, and performance management, working with Sector & Global IT stakeholders and along with IT Procurement & IT Finance providing insights/reporting for IT Vendor Portfolio Management.

**Responsibilities**

**Accountabilities**:

- IT Vendor Governance and Relationship Management:

- Assist in coordinating governance discussion for IT managed services and IT strategic Vendors
- Creating and maintaining IT Vendor profiles for IT strategic & preferred Vendors
- IT Vendor Performance Management:

- Support Track, report and analyze the performance of IT strategic Vendors and IT managed services providers using Service Level Agreements (SLAs), Key Performance Indicators (KPIs), Business Satisfaction Surveys
- IT Vendor Contract Compliance and Sourcing Risk Management:

- Resolves inquiries from IT stakeholders related to the IT contracts in place
- Assist in manage the Contract Change management process
- IT Vendor Resource Management:

- Execute the validation of IT Vendor consumption data (e.g., resource unit validation, verifying calculations, ensuring volume pricing adjustments are applied, etc.) or Project related SOWs using established process.
- Provide input into consumption trend analysis used to ensure best use of finite resources to support our business
- Provide input to IT Finance to support the development of PepsiCo financial forecasts, financial business cases, and budget plans as required at a sector level
- Work across IT Vendor Resource Management team to consistently deliver process (e.g., validation, service credits, data models, etc.) across services areas

Partners with IT services teams, IT Vendor representatives, and general IT associates to promote and deploy standard resource management sourcing processes.

Participates and provides support to IT VRM Managers in ad-hoc projects and initiatives inherent to the IT VRM department.

**Qualifications**

**Key Skills/Experience Required**

Years of Experience
- 4 years college degree or commensurate work experience
- 2 - 3 year experience in IT Vendor Relationship Management, IT Governance or Procurement areas with interest or knowledge in IT environment.
- 2 - 3 years experience Financial Management (preferable)
- 2 - 3 years experience in IT environment (most)
- 1 - 2 years in Contract Management

Tech Skills
- Good analytical skills and attention to detail
- Excellent MS Office skills, in particular Excel, Word, and PowerPoint
- Proficient in English, both verbal and written
- Negotiation and influence Skills
- Medium to High level understanding of commercial contracts or IT contracts

Non-Tech Skills
- Ability to deliver credible insights through work products and communications
- Ability to work independently with little direction and takes initiative
- Capable of managing multiple time sensitive priorities simultaneously
- Detail-oriented; organized in approach and in document maintenance
- Ability to work well in a team environment
- Consistently shows urgency, courtesy and patience
- Exceptional communication skills
- Capacity to analyze at deep level and connect data from different sources to drive actionable decisions
- Proactive attitude and results oriented
- Positive response under pressure
- Organized
- Open to learning new skills
- Respect and inclusion culture within the team
- High level of commitment & resilience

Differentiating Competencies
- Ability to interact with key stakeholders and communicate persuasively in a multi-functional environment
- Ability to organize and prioritize work and meet deadlines through excellent time management and strong organizational and problem-solving skills
- Highly organized and responsive, with ability to work on tight timelines.
- Numerate and lateral thinker, good at data analysis, with a strong attention to detail

**Main Interactions Within & Outside Organization**

**Main Interactions**

**Type**

**Name of group**

**Level/Bands**

**Purpose of interaction**

**Frequency**

Internal

Global Procurement
- To plan and execute sourcing strategy; provide Vendor relationship/contractual performance feedback

On going

Internal

IT Operations& Enterprise Solutions
- To enable Vendor management practices and processes to achieve IT objectives

On going

Internal

Information Security
- Partner with Information Security to ensure strategic Vendors are meeting security standards and third-party assessments

OnDemand

Internal

IT Controls /Audits
- Coordinate with IT Controls/audit to perform controls testing or/and Vendor audits

OnDemand

Internal

IT Leadership
- Update IT leadership on sourcing/Vendor relationship out

  • IT Vendor Management Analyst

    hace 3 semanas

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **Main Purpose of the Role**: IT Vendor Management Analyst supports IT Vendor Relationship Manager with all aspects of the business and technology needs, agreements, and relationship with an IT Vendor. Responsible for analyzing and validating consumption of IT Vendors, implement guidelines and processes for coordinating the operation of the...

  • IT Vendor Management Sr. Analyst

    hace 3 semanas

    Miguel Hidalgo, México PepsiCo A tiempo completo

    **Overview** We Are PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®️, DORITOS ®️, CHEETOS ®️,...

  • IT Vendor Management Sr. Analyst

    hace 3 semanas

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: We Are PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®️, DORITOS ®️, CHEETOS ®️, GATORADE...

  • Associate Analyst, Strategic Partner Management

    hace 3 semanas

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **We Are PepsiCo** Join PepsiCo and dare to transform! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world,...

  • Asset Management Analyst

    hace 6 días

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **We Are PepsiCo** Join PepsiCo and dare to transform! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world,...

  • IT Strat

    hace 3 semanas

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: At PepsiCo, we’re redefining what it means to be a consumer products company with a digital-first mindset, and our Global IT team is leading that charge. Our technology teams unlock digital capabilities, enhance cybersecurity safeguards, deliver data-driven insights, and create unmatched consumer and customer experiences. Our culture is guided...

  • IT Analyst

    hace 4 semanas

    Miguel Hidalgo, México Tiffany & Co. A tiempo completo

    **Main Purpose** The primary responsibility of the Technical Services Lead Analyst is to provide project management and technical support of America’s retail operations within the Central and South America. This includes budgeting, organizing, and delivering technology in support of new locations, renovations, and relocations. The lead analyst will also...

  • Enterprise Service Management Cme Business Analyst

    hace 4 semanas

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Responsibilities: Are you looking for a challenging opportunity in an organization with a dynamic, innovative, and diverse environment? If so, your future is at PepsiCo. As a world class company, we seek excellence in everything we do. Therefore, we need talented, innovative people who are passionate about what they do. We are currently looking for...

  • IT Operations Sr. Analyst

    hace 2 días

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **We Are PepsiCo** Join PepsiCo and dare to transform! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world,...

  • CTO Analyst

    hace 3 semanas

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Responsibilities: At PepsiCo, we’re redefining what it means to be a consumer products company with a digital-first mindset, and our Global IT team is leading that charge. Our technology teams unlock digital capabilities, enhance cybersecurity safeguards, deliver data-driven insights, and create unmatched consumer and customer experiences. Our culture is...

  • Vendor Management Service Supervisor

    hace 1 semana

    Miguel Hidalgo, México DHL A tiempo completo

    **About DHL Supply Chain**: As the world’s largest contract logistics specialist, we create a competitive advantage for our customers by giving them logistics solutions based on our globally standardized warehousing, transportation, and integrated services. **Our people is our biggest asset. We are certified as a Great Place to Work Company**. In DHL you...

  • IT Service Mgmt

    hace 3 semanas

    Miguel Hidalgo, México PepsiCo A tiempo completo

    **Overview** At PepsiCo, we’re redefining what it means to be a consumer products company with a digital-first mindset, and our Global IT team is leading that charge. Our technology teams unlock digital capabilities, enhance cybersecurity safeguards, deliver data-driven insights, and create unmatched consumer and customer experiences. Our culture is...

  • IT Service Mgmt

    hace 3 semanas

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: At PepsiCo, we’re redefining what it means to be a consumer products company with a digital-first mindset, and our Global IT team is leading that charge. Our technology teams unlock digital capabilities, enhance cybersecurity safeguards, deliver data-driven insights, and create unmatched consumer and customer experiences. Our culture is guided...

  • Technical Project Management Sr. Analyst

    hace 4 semanas

    Miguel Hidalgo, México PepsiCo A tiempo completo

    **Overview** - PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®, DORITOS ®, CHEETOS ®, GATORADE ®, PEPSI ®,...

  • Associate Analyst, IT Service Mgmt

    hace 4 semanas

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes **LAY’S ®, DORITOS ®, CHEETOS ®, GATORADE ®, PEPSI ®, QUAKER...

  • Associate Analyst, IT Service Mgmt

    hace 4 horas

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes **LAY’S ®, DORITOS ®, CHEETOS ®, GATORADE ®, PEPSI ®, QUAKER...

  • Global Ocean Freight Technology Analyst

    hace 4 semanas

    Miguel Hidalgo, México PepsiCo A tiempo completo

    **Overview** - Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change...

  • Global Ocean Freight Technology Analyst

    hace 1 día

    Miguel Hidalgo, México PepsiCo A tiempo completo

    **Overview** - Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change...

  • Network Purchase Associate Analyst

    hace 6 días

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **Are you passionate about managing network infrastructure and ensuring seamless operations across global markets?** We are currently seeking a **Network Purchase Associate Analyst** to join our Global IT Infrastructure & Operations team. This role supports our Global Network Asset Management Team and is crucial for overseeing network assets...

  • Supplier Labor Management Sr Analyst

    hace 5 días

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: At PepsiCo, we’re redefining what it means to be a consumer products company with a digital-first mindset, and our Global IT team is leading that charge. Our technology teams unlock digital capabilities, enhance cybersecurity safeguards, deliver data-driven insights, and create unmatched consumer and customer experiences. Our culture is guided...