Customer Support Senior Bilingue
hace 2 semanas
Under general supervision of CS Management, Customer Support Seniors provide daily work direction to Customer Support Team; maintains internal processes; and performs related duties, as required. Key responsibilities and tasks Mentoring and managing
Proposing ideas for improvements in Customer Support related processes, proactively resolving problems encountered where possible; Performing other planned and unplanned tasks related to the Customer Support team processes, performance and data documentation as requested by the Customer Support leadership.
**Requirements**:
3 - 5 years CS experience
- ~3 years supervisory experience or leadership experience (preferred)
- US Visa (preferred) Ecommerce knowledge (preferred)
- Tech Savvy English 100% written/spoken High school diploma
- Education level bachelors degree (preferred)
- Excel/Sheets knowledge (Proficiency)
- Documents: VISA
Skills**:Analytical and Problem-solving skills. Self-driven Quick learner Leadership**
Tipo de puesto: Tiempo completo
Salario: $1,000.00 - $1,300.00 al día
Horario:
- Diurno
Experiência:
- Customer Support Senior: 1 año (Deseable)
Idioma:
- Inglés (Obligatorio)
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