Dispatcher/customer Service Representative

hace 1 día


Desde casa, México Local Service Pros Plumbing A tiempo completo

Great opportunity to join a stable family-owned company with a great work/ life balance.

Now hiring an “Call Center Inbound Dispatching Representative” who will provide relief and support for dispatch department (plumbing experience a plus) and customer service. You will be one of the voices of Local Service Pro Plumbing. Do you have a great attitude, great “people skills” and love helping people? We want to meet you If you are interested in a career, not just a job, with good pay, a great environment, teamwork, growth opportunities, and so much more, then you owe it to yourself to check us out.

**Requirements**:

- **MUST be located in Latin America (Mexico, Guatemala, El Salvador, Venezuela, Argentina or Columbia)**:

- Knowledge of Plumbing a plus but not a requirement
- Knowledge of Service Titan a plus but not a requirement
- Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice
- Understanding of company products, services, and policies
- Ability to ask prying questions and diffuse tense situations
- Strong time management and decision making skills
- Adaptability and accountability
- 5 mbps internet connection with noise cancelling headset
- Experience in content writing/English writing

**Responsibilities**:

- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
- Booking appointments and putting accurate data in to the system
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- Building lasting relationships with clients and other call center team members based on trust and reliability
- Utilizing software, databases, scripts, and tools appropriately
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service
- Taking part in training and other learning opportunities to expand knowledge of company and position
- Adhering to all company policies and procedures

**Working Hours**:Pacific Time Zone

Pay: $5.00 per hour

Application Question(s):

- Are you located in Latin America (Mexico, Guatemala, El Salvador, Venezuela, Argentina or Columbia)?
- Do you have plumbing experience? How many years of experience do you have in plumbing?

**Experience**:

- Customer service: 1 year (preferred)



  • Desde casa, México Local Service Pros Plumbing A tiempo completo

    Great opportunity to join a stable family-owned company with a great work/ life balance. Now hiring an “Call Center Inbound Dispatching Representative” who will provide relief and support for dispatch department (plumbing experience a plus) and customer service. You will be one of the voices of Local Service Pro Plumbing. Do you have a great attitude,...


  • Desde casa, México Anstellen Global A tiempo completo

    Our client, a professional firm in the Technology industry is looking to engage a Customer Service Representative / Dispatcher, to support the needs of both the clients and staff. This position involves being the primary point of contact for: - Answer all incoming service calls and requests for Technical support. - Assigning and scheduling Technical...


  • Desde casa, México Brickon Property Management A tiempo completo

    **Customer Service Representative Job Description** **Who We Are**: Brickon is a short-term rentals company, aiming to become the biggest and beloved brand of high hospitality in México, Latam and the world. **About the Role**: We are looking for an ambitious Customer Service Representative that can provide our clients and guests with the most...


  • Desde casa, México US Appliance A tiempo completo

    US Appliance Repair Customer Service Representative - Give exceptional customer service - Organize and route incoming telephone calls - Able to be multi-player - Computer skills - Use Smartsheet for very basic functions - Must be able to manage time effectively Customer service representative with other office responsibilities. Hourly pay will increase...


  • Desde casa, México Motorcycle Safety Academy A tiempo completo

    **Overview**: A customer service representative is a professional who handles incoming or outgoing customer calls for a business. They are the front line of communication between a company and its customers, providing support, answering questions, resolving issues, and sometimes selling products or services. **Pay Rate**: Pay rate is MX$10,000 to...


  • Desde casa, México Sofia Health A tiempo completo

    **Company Description** Sofia is a platform that provides personalized, complementary health and wellness solutions. Whether you're seeking 1:1 sessions with top providers, group classes, or trending wellness products, Sofia makes it easy to discover and schedule services. We empower individuals to get options, answers, and results, while also helping...


  • Desde casa, México Dieta Bella A tiempo completo

    We are a Weight Loss Company with 9 locations in California and an Online store available for all in the United States. We are looking for a Customer Service Representative that will be in charge of managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to...


  • Desde casa, México B9 Inc A tiempo completo

    *Descripción comple del empleo* B9 is a young American F ch that is looking to gr - its Mexican operations and is actively looking for talented Customer Service presentat - s, who are eager work hard and grow wi - Do you have experience as a customer service representative in a call center? Language: - Inglés (required) Work Location: Remote


  • Desde casa, México EcoFusion Pest Control A tiempo completo

    We are seeking a highly motivated and organized individual to join our team at EcoFusion Pest Control, a leading pest control company. This position combines the responsibilities of an Office Administrator and a Customer Service Representative. As an Office Administrator/Customer Service Representative, you will play a vital role in providing excellent...


  • Desde casa, México EcoFusion Pest Control A tiempo completo

    We are seeking a highly motivated and organized individual to join our team at EcoFusion Pest Control, a leading pest control company. This position combines the responsibilities of an Office Administrator and a Customer Service Representative. As an Office Administrator/Customer Service Representative, you will play a vital role in providing excellent...


  • Desde casa, México Laser Vascular Center A tiempo completo

    **Laser Vascular Center** is seeking virtual customer service representatives to join our medical call center. Main duties include answering patient questions, setting up appointments, verifying insurances, and handling high call volumes. The starting pay for this position is between $600-$700 a month depending on experience. There is opportunity for raises...


  • Desde casa, México Roochii Cleaning A tiempo completo

    As a Customer Service Representative/Virtual Assistant, you will play a crucial role in ensuring customer satisfaction and maintaining our company's reputation. You will be responsible for handling customer inquiries, resolving complaints, providing product information, and assisting with various administrative tasks. **Requirements**: - Experience in...


  • Desde casa, México Wing Assistant A tiempo completo

    **Customer Service Representative (Remote)** Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for a Bilingual Customer Service Representative! **Duties and...


  • Desde casa, México Language Link A tiempo completo

    **Customer Service Representative** Make a difference helping someone connect with language services! Join Language Link as a Customer Service Representative to connect clients with interpreters! We are currently hiring for representatives who can answer calls and coordinate job requests for customers and provide support services. Applicants will need to...


  • Desde casa, México 1840 & Company A tiempo completo

    Our client is a leading provider of cutting-edge solutions in the field of Asset Recovery. Our commitment to innovation and customer satisfaction sets us apart, and we are seeking a dedicated Remote Customer Service Representative to join our dynamic team. **Job Overview**: As a Remote Customer Service Representative you will be our valued subscribers'...

  • Customer Service

    hace 4 semanas


    Desde casa, México AutoComplete A tiempo completo

    $USD - $650-800/Month DOE Seeking outbound/inbound customer service associate to answer phone calls, assist customers for our exciting 40-person startup company, and handle general data tasks. We have a caring team of experienced advisors that will train you and invest in your personal growth. Customer service via phone experience is required for this...


  • Desde casa, México Laser Vascular Center A tiempo completo

    Seeking virtual customer service representatives for multiple departments. We are a large company that owns multiple businesses including medical clinics, HVAC company, real estate, and smoke shops. Based on your experience you can be offered a job at any of our businesses. This is a contractor position so you are required to have your own equipment. The...


  • Desde casa, México Tech Mahindra A tiempo completo

    Customer Service Representative Descripción Acerca de la empresa Compañía a nível mundial solicita agentes para el área de Atención a clientes Bilingüe, brindando asistencia y soporte a nuestros usuarios en Estados Unidos. **Requisitos del puesto** Servicio al Cliente vía llamadas Telefónica Excelente servicio al clienteMínimo un año de...


  • Desde casa, México Sofvio A tiempo completo

    We are looking for hundreds of **Customer service representatives.** “Evolving the BPO services and helping with our clients´ needs to a whole new level. ” Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil,...


  • Desde casa, México Independent Recruiter A tiempo completo

    We are looking for hundreds of **customer service representatives**. “Evolving the BPO services and helping with our clients´ needs to a whole new level. Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile,...