Service Delivery Manager
hace 3 meses
**Actividades**:
Aseguramiento del cumplimiento de los SLA´s, escalando internamente y con el cliente cuando sea necesario.
Administración de las pólizas de los clientes
Responsable de presentación de welcome kits hacia el cliente
Llevar la comunicación con el cliente durante incidentes criticos y asegurar que se resuelvan de manera rápida, escalando internamente o con el cliente cuando sea necesario.
Seguimiento a la elaboración de RCA de incidentes críticos por parte de los ingenieros y presentación ante el cliente
Cumplimiento de los indicadores del área
Análisis de ticket generados durante el periodo para la elaboración de reportes para clientes internos y externos que serán presentados en reuniones seguimiento.
Presentar reportes de servicio a clientes
Buscar planes de mejora resultantes del análisis de los reportes
Somos una empresa 100% mexicana con más de 30 años en el mercado brindando soluciones de valor para nuestros clientes en el segmento de las Tecnologías de la Información
Service Delivery Manager
Beneficios
Sueldo de $26,000 a $32,000 mensuales
Lugar de trabajo Apodaca, N.L.
**Esquema de trabajo**: Hibrido
Horario de Lunes a viernes de 9:00 am a 6pm
Imss
Aguinaldo
Infonavit
Infonacot
Seguro de vida.
Vales de despensa.
Cursos y capacitaciones gratuitas con valor curricular
Descuentos y tarifas promocionales
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Service Delivery Manager
hace 2 meses
Apodaca, México Open Service A tiempo completoSomos una empresa 100% mexicana con más de 30 años en el mercado brindando soluciones de valor para nuestros clientes en el segmento de las Tecnologías de la Información - **Service Delivery Manager**_ **Actividades**: - Aseguramiento del cumplimiento de los SLA´s, escalando internamente y con el cliente cuando sea necesario. - Administración de las...
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Operations Manager
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Senior Team Lead: Strategic Service Delivery
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Process Manager
hace 6 meses
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Materials Manager
hace 2 meses
Apodaca, México Lear Corporation A tiempo completo**Materials Manager** **Lear Corporation - Apodaca, N.L.** **Apodaca Plant** **Lear for you** We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect, and excellence. What we are trying to say is we want to be more for you. We are your path to a better career, a better future, and a better you. Our...
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Operations Manager
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Apodaca, México Motion Industries (MOT) A tiempo completo**Operations Manager** **SUMMARY**: The Operations Manager develops, manages, and delivers support services to our sales force. This role is responsible for the administrative services of sales. The Operations Manager acts as liaison between customers, our sales force, and distribution. **JOB DUTIES** - Maintains all sales support activities at the...
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Plant Manager
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Warehouse Operations Manager
hace 2 semanas
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Project Delivery Specialist
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Abb A tiempo completoAbout the RoleWe are seeking a highly skilled Project Delivery Specialist to join our team at ABB. This is an exciting opportunity to work on multiple projects, ensuring timely delivery, budget adherence, and quality assurance.Your Key ResponsibilitiesPerform basic survey work, standard computations, analysis, and design tasks.Collect data and support the...
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Area Manager, Worldwide Operations
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Apodaca, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoBachelor’s Degree or 2+ years Amazon experience. - 3+ years of general experience - 2+ years of employee and performance management experience - English and Spanish proficiency Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity...
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Customer Service
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Production Manager
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Customer Service Coordinator
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Lear Corporation A tiempo completoAt Lear Corporation, we are committed to delivering exceptional customer experiences.We are seeking a highly skilled Customer Service Coordinator to join our team based in Apodaca Plant (Apodaca, Nuevo León, México).The successful candidate will be responsible for planning and coordinating all shipments to our customers, ensuring timely delivery according...
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Area Manager Jr
hace 3 meses
Apodaca, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo1+ years of experience as people Manager - 2+ years of general experience - Bachelor's degree or High School Diploma Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you...
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Plant Manager
hace 3 semanas
Apodaca, México Johnson Controls A tiempo completo**What you will do** The Plant Manager is responsible for all day-to-day operations and activities required to produce final product at the plant facility by driving processes and coordinating the activities of the production department with support departments and ensuring that all plant goals are met in a timely and cost-effective manner. **How you will...
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Plant Manager
hace 3 semanas
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Logistics and Supply Chain Manager
hace 1 mes
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Whs Manager
hace 6 meses
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Project Manager for Manufacturing Operations
hace 2 semanas
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Strategic Procurement Manager
hace 4 semanas
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