Senior Team Lead: Strategic Service Delivery

hace 5 días


Ciudad Apodaca, Nuevo León, México DSV A tiempo completo

At DSV, we are committed to delivering exceptional service to our customers. We believe that this requires a close working relationship with our Customer Service Area to ensure seamless execution of customer-facing activities.

Job Overview

This role plays a crucial part in driving the company's service delivery strategy forward. The ideal candidate will have a proven track record of successfully leading teams to deliver high levels of customer satisfaction.

Key Responsibilities
  • Collaborate closely with the Customer Service Area to ensure efficient and effective delivery of customer services.
  • Lead by example and inspire team members to strive for excellence in their work.
  • Maintain open lines of communication with stakeholders to address any concerns or issues promptly.

Salary: $85,000 - $110,000 per annum, depending on experience and qualifications.

This position offers a unique opportunity to grow professionally and contribute to the success of a dynamic organization. If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, please consider applying.


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