Quality Customer Care

hace 2 semanas


Ciudad Juarez, México Lear Corporation A tiempo completo

**Quality Costumer Care**
**Job based in Cd Juarez, Chih. Fuentes Plant, MTO Division.**

**Lear Corporation** is number **70 on the list of 500 Most Important Companies in Mexico 2020 according to Expansion Magazine Components that are manufactured in our country include: structures and mechanisms for seats, trim, foam, leather, harnesses and automotive electronics, these components are consumed by the Automotive industry of Mexico, USA and Canada.

As a Quality Costumer Care, you will be responding to the customer and follow up on complaints about the shipped product, maintain a constant communication on the follow-up and corrective actions of non-conformities, as a customer representative at our plant.

**YOUR TASKS WILL BE**:

- Visits to internal and external clients.
- Preparation of customer complaint matrixes and status of complaints per car. (QN'S).
- Coordinate product replacements for customer plants.
- Data analysis, faults and problems.
- Attend weekly conferences with internal and external customers to follow up issues.

**TO BE SUCCESSFUL IN THIS ROLL YOU WILL NEED**:

- Bachelor's degree in any area. (Completed)
- 1 - 3 years of experience in a similar position.
- Advanced conversational English level +80%



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