Quality Customer Care
hace 2 semanas
**Quality Costumer Care**
**Job based in Cd Juarez, Chih. Fuentes Plant, MTO Division.**
**Lear Corporation** is number **70 on the list of 500 Most Important Companies in Mexico 2020 according to Expansion Magazine Components that are manufactured in our country include: structures and mechanisms for seats, trim, foam, leather, harnesses and automotive electronics, these components are consumed by the Automotive industry of Mexico, USA and Canada.
As a Quality Costumer Care, you will be responding to the customer and follow up on complaints about the shipped product, maintain a constant communication on the follow-up and corrective actions of non-conformities, as a customer representative at our plant.
**YOUR TASKS WILL BE**:
- Visits to internal and external clients.
- Preparation of customer complaint matrixes and status of complaints per car. (QN'S).
- Coordinate product replacements for customer plants.
- Data analysis, faults and problems.
- Attend weekly conferences with internal and external customers to follow up issues.
**TO BE SUCCESSFUL IN THIS ROLL YOU WILL NEED**:
- Bachelor's degree in any area. (Completed)
- 1 - 3 years of experience in a similar position.
- Advanced conversational English level +80%
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