Customer Care Supervisor Mexico Posted on 02/27/2024 Be the First to Apply

hace 2 semanas


Ciudad de México Ria Financial group A tiempo completo

The care supervisor will be responsible for setting the example for the customer customer care experts ensuring customer experience is delivered complying our high standards of quality assurance, KPIs, effective communication and a provide prompt response for care expert necessities. A care supervisor will ensure the team capabilities are in constant development of knowledge, and personal attributes to match the customer’s requirements. 


Care supervisor will build a strong team by shaping staff behaviors to accomplish desired results. You will play a collaborative role in growing and implementing standards and processes. You will deliver reports and create constant communication with care management.

To ensure success you need to employ prudence and tact in interacting with others and be focused on customer and staff retention. Preferred candidates can perform to high accuracy and are meticulous and organized. #J-18808-Ljbffr

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