Staff Planning Specialist Junior

hace 2 semanas

Zapopan, México IKEA A tiempo completo

**Job ID**: REF4662C

**Date posted**: 23/10/2023

**Company description**
The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Mexico - and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

**Job description** The purpose of the job is**:

- To secure timely posting of the schedules that deliver to the needs of the store while continuously seeking and coordinating business opportunities through optimised staff planning focussed on our co-worker, customer and business.

**Responsibilities of the Job**:

- Aware of the people strategy and ensuring the regional and local principles/ guidelines are reflected in our co-workers schedules by providing expertise, support and training of end-users in scheduling.
- Responsible for the utilization of scheduling solutions, and ensuring they reflect optimized staff planning practices.
- Support the Staff Planning Manager in administrative elements associated with schedule creation and management.
- Contributing to the safeguarding of the stores complete staff planning process from forecasting to execution of the schedule, by timely posting draft schedules, ensuring scheduled hours include planned absences, liaising on development of final schedules with department managers sustaining co-worker, customer and business needs.
- Support department managers on a frequent basis to support in the development, adaptation and improvement of quality schedules that are within the forecasted hours and have updated co-worker availability and skill levels
- Responsible for following up on the store staff planning process from forecasting, where highlighting commercial influences are taken into consideration, to following up that schedules comply with all labour rules and internal requirements.
- Identify possible improvements in the store staff planning process, identify and escalate possible impairment of the staff planning process when the scheduled or actual hours exceed the agreed financial framework to the staff planning manager
- Continuously monitor on staff planning related KPIs, produce schedule related reports.
- Working with the staff planning manager to identify succession in the staff planning specialist function

**Qualification** Motivation**
- Passion for people and values
- Extensive interest in staff planning
- Desire to continuously improve the organisation

**Knowledge**
- Ability to communicate confidently and clearly in English (written and verbally)
- Working knowledge of MS Office computer programs (PowerPoint, Word and Excel)
- Desired staff scheduling experience
- Experience working in a customer-focused service industry, preferably retail

**Capabilities**
- Process driven and result orientated
- Good personal disciplines and an ability to work within set deadlines
- Self-reliant, motivated and resilient with proven ability to work as part of a team as well as independently
- A flexible and open approach to change self awareness and confidence in your abilities
- Demonstrate the IKEA values in the ways of working and communication
- Demonstrated ability to coordinate people and tasks, follow up and work with a sense of urgency
- Strong attention to detail

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