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Service Mapping Administrator
hace 4 semanas
Asegurar que la infraestructura de la organización esté funcionando de acuerdo a lo establecido y generar propuestas de mejoras y/o soluciones alternativas de acuerdo a los requerimientos y nuevas tendencias del mercado para garantizar eficiencias y mejores resultados en la gestión de las comunicaciones, servidores y aplicaciones.
Tiene bajo su responsabilidad el implementar, administrar, actualizar y mantener la continuidad operativa de las plataformas utilizadas dentro de la Institución.
**Responsabilidades**:
Instalación y configuración de servidores, sistemas de almacenamiento, sistemas de respaldo/recuperación, herramientas de colaboración y servicios Web.
Documentando, monitoreando y optimizando continuamente los procesos desplegados en colaboración con las áreas funcionales, de soporte y de gestión TI.
Actúa como administrador principal de las plataformas. Gestiona la operación, el uso, la actualización y la configuración técnica del sistema.
Colaborar con las diversas áreas de la DHTI en el diseño de estrategias de implementación de los proyectos institucionales.
Responsable de la estabilidad, integridad y eficiencia de los sistemas que soportan las funciones centrales de la institución.
Generar reportes cuya información permite la toma efectiva de decisiones por parte de nuestros usuarios funcionales en cuestión de uso de licenciamiento.
**Requisitos**:
Experiência profesional Conocimiento en el manejo de hardware de servidores: Cisco, DELL. Conocimiento en el manejo y administración de sistemas operativos: Windows, Linux. Conocimiento en Plataformas de virtualización: VMWARE, Hyper-V, Azure Virtual Desktop. Conocimientos en plataformas IaaS, SaaS, PaaS de Nubes Públicas: Azure, AWS. Conocimiento en la Gestión de plataformas de respaldo: Veeam, Netbackup y monitoreo: Dynatrace, Site 24x7. Experiência en Gestión de sistemas de Almacenamiento: NAS, SAN, DELL, IBM. Conocimiento en plataformas de servicio Web: IIS, Apache, Tomcat, Nginx. Conocimientos básicos de arquitecturas de redes Conocimiento en el manejo y operación de plataformas de colaboración: Sharepoint, O365, Canvas. Conocimientos en la metodología ITIL. Conocimientos de administración de aplicaciones: (WebLogic, Sharepoint, Teams, SAP Hana, NetIQ Identity Manger, NetIQ Access Manager, System Center, Active Directory, Intune, Zoom, etc.) Conocimientos de conceptos y metodologías de ciberseguridad Conocimiento de metodologías de desarrollo ágil.
**Especialización**: Al menos 2 años de experiência práctica en la administración de la plataforma Service Now: CMDB / ITOM / Service Mapping Deseado: Path System Administrator Service Now learning Experiência de al menos un año en administración de servidores Windows, instalación y actualización de aplicaciones / servicios. Conocimientos en administración de contratos de licenciamiento de la plataforma ServiceNow Conocimientos básicos/intermedio del proceso de auditoría sobre plataforma ServiceNow.
Beneficios
Sueldo a negociar de acuerdo al perfil.
Esquema mixto o 100% nómina a negociar.
Prestaciones de ley + Vales de despensa.
Seguro de vida.
CONTRATO POR TIEMPO INDEFINIDO/ PERIODO DE PRUEBA 3 MESES.
FORMA REMOTA.
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