Sales Operations Analyst

hace 2 semanas

Tijuana, México ProducePay A tiempo completo

**ProducePay is transforming the fresh produce industry by giving more power to farmers through a transparent marketplace, flexible financing, and better market insights.**

At the intersection of Technology, Finance, and Agriculture, Produce Pay's product is as fascinating as it is challenging. We are committed to building a better supply chain for fresh produce, one that places trust at the center of every transaction. We think that food is the essence of life, and that how we grow our food is linked to many of today's challenges (health, climate, water, and more).

**The Sales Operations Analyst** will play a critical role in the overall success and effectiveness of Sales Operations. In this role, you will work cross-functionally with Sales leadership, Marketing, Finance, and Product to develop, implement and administer ProducePay’s sales processes and effectively manage data. You will perform reporting and conduct analyses to ensure that sales metrics and processes support and align with overall company goals and go-to-market business strategies.

**Responsibilities**:

- Compile, organize, analyze, and report on a wide variety of data for the sales team to enable lead scoring and call targeting
- Update and audit revenue data to ensure accuracy
- Work closely with the SVP of Sales Operations to ensure accurate crediting and payment of commission to sales representatives and managers
- Assist sales, customer success, and marketing with operational tasks, such as data analysis, policy execution, and negotiation with managers.
- Provide ad hoc analyses to understand sales quotas, NRR (net revenue retention), cross-well, and/or rep performance.
- Liaise with other teams, channeling information to the appropriate parties.
- Integrate, compile, analyze, and evaluate data on sales performance metrics, including trends for products.
- Partner with the Sales and Customer Success department to refine the lead qualification process, analyze and report on sales and Customer Success performance with reporting and dashboards
- Tracking sales funnel from lead to deployment
- Enhance sales and customer success productivity by enabling the team to work smarter by simplifying processes
- Serve as a proactive thought leader across Customer Success & Sales with a bias towards action and the ability to contribute to overall organizational strategy and direction.
- Create monthly content for executive presentations and board reporting
- Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainment
- Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.
- Refine customer segmentation, assist with territory management, and create a plan to enhance renewal and upsell processes
- Make informed, data-driven decisions by practicing an in-depth understanding of metrics, reporting, and operations.
- Work across departments to meet expectations and goals.
- Maintain regular check-ins with Sales Managers/Enterprise Sales Representatives and others who contribute to opportunity development to determine how sales opportunities are tracking against plan and identify any problems for internal review and problem solving

**Requirements**:

- Excellent oral and written communication skills (English and Spanish)
- Proficient in word/office suites, as well as Excel including pivot tables, macros, etc.
- Proficiency or acumen in sophisticated analytical and data visualization tools (R, SQL, Power BI, Tableau, etc.) is a plus but not required
- Exceptional documentation, data management, and analysis skills
- Comfortable and confident speaking with Directors and C-level executives
- Bachelor's degree from an accredited college or university, or equivalent experience
- 1+ years experience in Sales Operations, Financial Analysis or similar role
- 1+ year in a Salesforce Admin role or admin-like tasks
- Bilingual: Excellent oral and written communication skills (English and Spanish)
- Bachelor's degree required
- Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact.
- Advanced excel or data modeling skills with a strong understanding of BI tools and analytical models.
- You’ve got positive energy. You’re optimistic about the future and determined to get there.
- You are never tired of learning.
- You appreciate direct communication. You’re both an active communicator and an eager listener.
- You have a “can do” attitude. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
- Worked in Tech start-up space and familiar with juggling multiple hats
- Previously worked at SaaS company in an operations role

**Benefits**
- Competitive salary
- Law Benefits
- Major Medical Expenses (Includes V

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