Client Relationship Support
hace 3 semanas
Descripción - Externa
**Role Porpuse**:
International Subsidiary Banking (“ISB”) provides banking coverage to the subsidiaries of Commercial Banking (CMB) clients within the corporate segment. The ISB strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our clients. The ISB business is a significant contributor of revenue to CMB and consists of a network of dedicated bankers across more than 50 countries managing over 35,000 subsidiary client relationships.
The ISB team in México is acutely focused on client acquisition, delivering sustainable solutions, and maintaining the highest level of global standards.
The International Business Team Relationship Manager role consist on developing current and new business relationships within the ISB portfolio. Building relationships by identifying product and service opportunities, carrying out customer research, basic financial and credit analysis, support customers on day-to-day activities including client planning.
**Principal Activities**:
- Manage a CDMX ISB portfolio of new and developing customers to provide them local banking solutions according with its parental guidance; products such as: Cash Management, Payroll, FXspot, basic Credit and Lending, Trade and Supply Chain Solutions, Insurance and Investments.
- Relationships managed by placing customer needs at the forefront of all that the role holder does, setting world class standards. Creates an open dialogue with Treasurers and Controllers. Proposes solutions and reacts promptly to different requests.
- Develop effective strategies to manage customer relationships, anticipating customer needs to provide a best in class service to position HSBC as the market leader in this business.
- Maintain and develop knowledge and understanding of external factors influencing international business e.g. economic, cultural, geographical, procedural and regulatory requirements.
- Ensure timely and accurate maintenance of customer information on different bank systems as required. Strong focus on commercial activity and reporting under CRM systems.
- Monitor relationship profitability to ensure targeted KPIs on returns and efficiencies aligned to CMB strategy
- Take timely and proactive corrective action to mitigate potential losses, exercising effective portfolio management and appropriate controls
- Collaborating with product partners to identify and match customer needs with business opportunities.
- Comply with CDD (Customer Due Diligence) and KYC (Know Your Customer) procedures according to group policy.
- Efficient daily collaboration with Associate Relationship Managers and engage in mentoring activities to promote their development.
At HSBC, we expect our people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunity. Our values define who we are as an organization and what sets us apart, we value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing and we make things happen.
"At HSBC we are focused on guaranteeing gender equality and the constant training of our collaborators, as well as the protection of their labor and social rights."
“At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico. Now you have one more reason to be HSBC and proudly live a culture of comprehensive well-being, balance and self-care”.
“We want you to be part of our team Find out what it's like to work with us"
Requirements
Calificaciones - Externas
Requiremets:
- 1 years of experience in supporting or managing commercial relationships (Desirable)
- Recent graduates with a high profile focused on commercial banking
- Proven ability in identifying and meeting customer needs through matching a broad range of products and services
- Good level of business skills and commercial awareness, including economic, cultural and regulatory issues
- Ability to interact with business customers at Treasurers and Controllers level.
- Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
- Excellent time management, planning and organization skills
- Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations
- Strong analytical skills
- Fundamental credit skills
- Proven ability to deliver creative and flexible customer solutions
- Knowledge of how CMB clients operate (Desirable)
- Fundamental knowledge of Cash Management, Payroll, FX and Derivatives, Credit and Lending, Trade and Supply Chain Solutions, Insurance and Investments.
- Understanding of client planning methodology
- Fluent in both written and spoken English
-
Client Relationship Support
hace 3 semanas
Tlahuac, México HSBC A tiempo completo-Job description International Subsidiary Banking (“ISB”) provides banking coverage to the subsidiaries of Commercial Banking (CMB) clients within the corporate segment. The ISB strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our clients. The ISB business is a...
-
Client Relationship Support
hace 1 semana
Tlahuac, México HSBC A tiempo completoDescripción - Externa Client Relationship Support. ISB International Subsidiary Banking (“ISB”) provides banking coverage to the subsidiaries of Commercial Banking (CMB) clients within the corporate segment. The ISB strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship...
-
Client Relationship Support
hace 3 semanas
Tlahuac, México HSBC A tiempo completoDescripcción - Externa Objetive Building existing and winning new long-term relationships with the customers we want to bank, coherent with Commercial Banking (CMB) strategy to be the Leading International Trade and Business Bank Activities - A key part of the ISB team, the Corporate Relationship Support Associate allows the Relationship Managers to...
-
Client Relationship Support
hace 2 meses
Tlahuac, México HSBC A tiempo completo-Job description Objetive To be recognized as a Global Payments Solution (GPS) specialist with an ability to display competent knowledge of relevant products and services with the jobholders area of responsibility. To act as a lead sales representative on opportunities with key clients and/or deals. Consistently role model the Sales Manager competencies;...
-
Gte Relationship Officer
hace 2 semanas
Tlahuac, México Santander A tiempo completoGte Relationship Officer Country: Mexico Administrar y operar las carteras de los clientes de BP en relación a los servicios y productos transaccionales, inversión y en el manejo de patrimonio, en base a las políticas y procedimientos del Grupo, referentes a créditos, compliance, administración de productos. Impulsar la vinculación de los clientes...
-
Atención a Clientes Sin Experiencia
hace 2 meses
Tlahuac, México BWP Support A tiempo completo**Vacante para la empresa BWP Support en IZTAPALAPA - Benito Juárez, Ciudad de México**: **EJECUTIVO/A TELEFÓNICO TELCEL** (No requieres Experincia) **HORARIO**: De 1 pm a 9 pm, sábado de 10 am a 4 pm **descanso en domingo** A unos pasos delmetro Viaducto **OFRECEMOS**: **SUELDO BASE NETO $ 6,222** Prestaciones de ley Bono de permanencia,...
-
Relationship Associate C10
hace 4 semanas
Tlahuac, México Citi A tiempo completoThe Relationship Associate is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...
-
Relationship Management
hace 2 semanas
Tlahuac, México HSBC A tiempo completo-Job description International Subsidiary Banking (“ISB”) provides banking coverage to the subsidiaries of Commercial Banking (CMB) clients within the corporate segment. The ISB strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our clients. The ISB business is a...
-
Relationship Management
hace 3 semanas
Tlahuac, México HSBC A tiempo completo-Job description International Subsidiary Banking (“ISB”) provides banking coverage to the subsidiaries of Commercial Banking (CMB) clients within the corporate segment. The ISB strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our clients. The ISB business is a...
-
Gte Relationship Officer
hace 3 semanas
Tlahuac, México Santander A tiempo completoGte Relationship Officer Country: Mexico Grupo Santander es el banco líder que a través de más de 160 años de reinvención, ha llegado a ser una organización sin fronteras con presencia en más de 40 países, 95 nacionalidades y equipos multiculturales que comparten 4 idiomas. Lo importante para nosotros son nuestros clientes, colaboradores,...
-
Relationship Management
hace 3 días
Tlahuac, México HSBC A tiempo completo-Job description Activities: - Manage, along with a Sr Banker, a portfolio of large corporates and institutional clients (Manufacturing, Financial Institutions, Retail, Healthcare, Mining, QSRs, PE & VC funds, Airlines, etc.) - Structure complex bilateral and syndicated loans for M&As, recaps, LBOs, Bridges to Capital Markets, and other strategic...
-
Third Party Acquiring Relationship Executive
hace 3 semanas
Tlahuac, México Amex A tiempo completo**You Lead the Way. We’ve Got Your Back.** At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly...
-
Vendedor en Oficina
hace 1 semana
Tlahuac, México Costumer Support A tiempo completo**Vacante para la empresa Costumer Support en Coyoacán, Ciudad de México**: Beneficios: - Ingresos Mensuales $16000 - Capacitacion Pagada - Comisiones semanales - Bonos de Productividad - Bonos Asistencia - Capacitacion Constante - Pagos semanales **Requisitos**: - Edad Mayor a 25 años - Experiência mínima de 6 meses en el area de Atencion al...
-
Technical Support
hace 4 semanas
Tlahuac, México Hewlett Packard A tiempo completo**Job Summary** - This role is responsible for delivering tailored post-sales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role troubleshoots IT infrastructure problems,...
-
Technical Support
hace 2 semanas
Tlahuac, México Hewlett Packard A tiempo completo**Job Summary** - This role is responsible for delivering tailored post-sales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role troubleshoots IT infrastructure problems,...
-
Strategy Support Consultants
hace 4 semanas
Tlahuac, México Caterpillar A tiempo completo**Career Area**: Sales **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and...
-
Ops Support Associate 2
hace 2 semanas
Tlahuac, México Citi A tiempo completoThe Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...
-
Ops Support Associate
hace 2 semanas
Tlahuac, México Citi A tiempo completoThe Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...
-
Ops Support Associate 2
hace 1 semana
Tlahuac, México Citi A tiempo completoThe Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...
-
Ops Support Associate
hace 5 días
Tlahuac, México Citi A tiempo completoThe Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...
