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At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

The Compliance & Operational Risk (“C&OR”) Specialist will assist risk officers to perform compliance operational risk oversight of Front-Line Units and Control Functions (“FLU/CF”), as well as Latam and Country Compliance & Operational Risk Management (“CORM”) Program, Standard Operating Procedures (SOPs) and country regulations.

Responsible for coverage of Technology and Operations Compliance (T&O) in Mexico and supporting in Latin America. Related COR activities include executing the Compliance and Operational Risk Program, among others: Regulatory change management, Regulatory Advisory, Monitoring and Testing, Risk assessments, Issue management and others. Coverage will span key functions within the T&O space including Compliance SPEI & SPID, Information Security and Regulatory Reporting, Third Party Oversight, and Basel. Role will have dual reporting lines to Country Compliance in Mexico (Primary) and Regional T&O COR Team (Secondary).

The Operational Risk Specialist will engage other COR officers and Enterprise Areas of Coverage (“EAC”), to provide comprehensive oversight of FLU/CF activities.

**Responsibilities**:

- Compliance SPEI and SPID
- Assists with the development and maintenance of Mexico and other Latam Countries Compliance Operational Risk owned policies and standards and/or the oversight of FLU/CF-owned policies, standards and procedures to ensure regulatory and operational risk requirements are appropriately addressed.
- Monitors the regulatory environment to identify regulatory changes applicable to area(s) of coverage and maintains a comprehensive regulatory inventory; may support communication of regulatory changes to the FLU/CF and ensuring that policies, standards, procedures and/or processes are appropriately implemented or amended to address regulatory requirements.
- Assists in identifying, aggregating, reporting, escalating, inspecting, and challenging remediation plans, and performing thematic analysis on FLU/CF-owned issues and control enhancements.
- Assists in remediating LATAM COR T&O “owned” issues and control enhancements
- Contributes to risk coverage plan development, executes independent risk monitoring, testing, and risk assessments, communicates results
- Reviews and challenges the FLU/CF process, risk, SPI inventory and FLU/CF Risk & Control Self-Assessment (RCSA)
- Supports the review and challenge of internal and external operational loss events, including development of remediation plans to strengthen controls
- Assists with the development of risk metrics, monitors related performance and breach remediation

**Main required skills**:

- Minimum of 5-10 years of prior experience within Compliance, Operational Risk, Technology and/or Operations or other correlated areas of Financial Institutions in Mexico, more focused on the Compliance and Operational Risk management activities;
- Bachelor degree in Business, Economics or Engineering are desirable;
- Ability to manage concurrent activities;
- Ability to work in a very detailed and efficient manner and conduct a risk/reward analysis;
- Ability to effectively build relationships with business partners and local stakeholders;
- Effective oral and written communication skills;
- Fluency in Spanish and English required.
- Fluency in Portuguese will be a plus.

**Skills**:

- Attention to Detail
- Interpret Relevant Laws, Rules, and Regulations
- Regulatory Compliance
- Risk Management
- Written Communications
- Active Listening
- Critical Thinking
- Influence
- Issue Management
- Policies, Procedures, and Guidelines
- Decision Making
- Monitoring, Surveillance, and Testing
- Negotiation
- Process Management
- Relationship Building