Program Manager

hace 2 semanas

Tlahuac, México Level Access A tiempo completo

**Responsibilities**:

- Working in our celebrated, and best in class Product team, supporting our existing Beta Program which includes:

- Provide continuity with phone or virtual meeting support, for critical issues during an active Beta
- Own and run the delivery of a feature or release to LA customers
- Manage feature flags in a pre-prod environment(early access) and production environment (beta)
- Thoroughly record issues and prepare findings, reports, conclusions, and recommendations to share with the project teams
- Assess, prioritize, troubleshoot and communicate critical issues, seeking an appropriate resolution
- Create, document, and complete Beta Test plans for Product owned features
- Estimate, prioritize, plan and coordinate Beta activities and timelines
- Be actively involved to gather and document User Experience feedback
- Connect regularly with Beta and internal customers to ensure ongoing execution success in their use of features under validation and/or the latest build
- Review product requirements to provide timely and meaningful feedback on the usability and rollout of a feature
- Lead Early Access Testing to ensure inter-organizational alignment and readiness for new features and products
- Develop, implement, and champion Beta processes within Product and across the company
- During downtime, support the Product team by triaging issues from our Customer Success partners
- Continually evolve and curate insights from Voice of the Customer program

**Qualifications**:

- 3+ years of experience working in a software product company in Product, Customer Success, Technical Support, or equivalent domains in a customer facing capacity.
- Resourceful & resilient, and are energized in a fast-paced environment, where you can run with mínimal guidance, taking personal ownership of your projects.
- Outstanding experience with cross-functional teams in an agile environment, with SaaS products focused on solving problems and delivering excellence.
- Motivated demeanor with a bias for ownership, accountability and quality throughout
- A natural self-starter who takes initiative
- A love for learning - and can learn about a new market segment in days, understand new technologies in hours, and have an appetite for to know about what comes next
- Enjoy and energized by working with customers.
- Extraordinary interpersonal and communications talents, conveying important ideas clearly, and to listen carefully to the needs and experiences of others

**Nice to have**:

- 1+ years of professional experience as a product manager or product owner
- Previous startup experience in a company that is scaling up
- Knowledge of digital accessibility and disability inclusion
- Knowledge of regulations related to digital accessibility (e.g., Section 508, ADA)
- Knowledge of WCAG 2.1 AA requirements

**Application Process**:
If you thrive in a fast-paced, early-stage product development environment and are eager to make a significant impact in the field of accessibility, we would love to hear from you. This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO. Salary is commensurate with experience. For immediate consideration, we ask that you please submit your cover letter and resume.

Level Access is committed to workforce diversity. Equal Opportunity Employer. Copyright 2024, Level Access. All rights reserved.

  • Program Manager

    hace 4 semanas

    Tlahuac, México Capital Empresarial Horizonte A tiempo completo

    **Capital Empresarial Horizonte Empresa Mexicana especialista en Recursos Humanos y Tecnologías de la Información Solicita**: **Program Manager - Híbrido** **Perfil** **Escolaridad**: Ingeniería en Sistemas, Informática o afín. **Nível de inglés: inglés Conversacional INDISPENSABLE** **Experiência**: 3 años de experiência. Lugar a laborar:...

  • Program Manager, Latam 3p Sx

    hace 4 semanas

    Tlahuac, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Bachelor's degree - 4+ years of program or project management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - 2+ years of working cross functionally with non-tech teams experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level Are you looking for a new challenge in a...

  • Program Manager

    hace 4 semanas

    Tlahuac, México peoplemx A tiempo completo

    **Vacante para la empresa peoplemx en Cuauhtémoc, Ciudad de México**: **Descripción del empleo**: - El Gerente de Programa será responsable de supervisar y gestionar múltiples proyectos - Este rol implica la coordinación de recursos y equipos para garantizar la ejecución exitosa - Liderar y supervisar múltiples proyectos dentro del programa,...

  • Dangerous Goods

    hace 2 días

    Tlahuac, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completo

    Bachelor's Degree in business, engineering, operations or similar graduate degree; - Proven experience in a program management role, preferably in a highly regulated industry such as petrochemical, automotive, pharmaceutical etc.; - Program management experience including cross-team coordination, project management, and communication across multiple...

  • Program Manager

    hace 7 días

    Tlahuac, México Diebold Nixdorf A tiempo completo

    **Resumen del puesto**: Lidera o coordina equipos de proyecto desde el diseño hasta la entrega. Aprovecha el conocimiento, la experiência y las habilidades de gestión de proyectos para dirigir a los miembros del equipo, resolver problemas y garantizar el logro de los objetivos del proyecto. Planifica, organiza, asegura y administra recursos para lograr...

  • Site Leader/program Manager

    hace 2 días

    Tlahuac, México Celanese International Corporation A tiempo completo

    Descripción General: **Responsabilidades**: - Driving impact throughout an organization can take many forms. This could involve previous roles in esteemed consulting firms, concentrating on strategy and execution, contributing to strategy or business operations teams in tech companies, or aiding in enhancing efficiency or effectiveness within a tech...

  • Site Leader/program Manager

    hace 2 días

    Tlahuac, México Celanese International Corporation A tiempo completo

    Overview: **Responsibilities**: - Driving impact throughout an organization can take many forms. This could involve previous roles in esteemed consulting firms, concentrating on strategy and execution, contributing to strategy or business operations teams in tech companies, or aiding in enhancing efficiency or effectiveness within a tech business...

  • Coordinador de Program Manager

    hace 4 semanas

    Tlahuac, México SSL DIGITAL COMPANY A tiempo completo

    **SSL DIGITAL **empresa líder de telecomunicaciones especializada en soluciones digitales integrales esta en búsqueda de **"Coordinador Program Manager (IT Specialist) "** **REQUISITOS DEL PUESTO.** **Educación requerida**: - Ingeniería en Sistemas Computaciones, programación o afín **(Título Indispensable)**: - **Experiência de 4 años...

  • Talent Manager

    hace 6 días

    Tlahuac, México Piovra A tiempo completo

    **Vacante para la empresa Piovra en Cuauhtémoc, Ciudad de México**: Empresa enfocada en capacitación en línea busca profesionales con experiência como **Talent Manager** Objetivo Administra y coordina los esfuerzos de toda la organización para garantizar que los programas de Talento Humano (calibración, revisiones de desempeño, retención,...

  • Consultant, Junior Permitting Program Manager

    hace 2 semanas

    Tlahuac, México Ramboll A tiempo completo

    **Job Description**: A junior permitting program manager is responsible for supporting the project team in identifying and procuring necessary permits, authorizations, licenses, approvals, concurrences, etc., required to own, construct, install, operate, maintain, and decommission subsea cable systems worldwide. The position will be part of the Impact...

  • Whs Manager

    hace 4 semanas

    Tlahuac, México Servicios Comerciales Amazon M A tiempo completo

    Bachelor's degree or higher, preferably in a safety related field. - English level should be fluent, spoken and written. - Minimum of 5 years in an Environmental Health & Safety (WHS) related field or bachelor’s degree in related field. - Knowledge of STPS, CIVIL PROTECTION, SEMARNAT and SCT regulations specifically those related to Environmental, Health...

  • Coordinador para Programa de Soporte a Pacientes

    hace 4 semanas

    Tlahuac, México IQVIA A tiempo completo

    **Descripción del empleo**: Únete a nosotros en nuestro emocionante trayecto! IQVIAes The Human Data Science Company, enfocada en el uso de datos y ciencia para ayudar a los clientes de la salud a encontrar mejores soluciones para sus pacientes. Formada a partir de la fusión de IMS Health y Quintiles, IQVIA ofrece una amplia gama de soluciones que...

  • Community Manager

    hace 6 días

    Tlahuac, México Humandess A tiempo completo

    **Vacante para la empresa Humandess en Mb Amores -Benito Juárez, Ciudad de México**: Importante consultoría se encuentra en búsqueda de Community Manager Si cuentas con la licenciatura en**:DISEÑO GRÁFICO, PUBLICIDAD o MKT** - Experiência: en las áreas de diseño gráfico, marketing digital, configuración de Google Analytics, Google Ads, Facebook...

  • Program Manager, Spn Mx, Partner Development Team

    hace 22 horas

    Tlahuac, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completo

    Bachelor's degree - 3+ years of working cross functionally with non-tech teams experience - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) Are you looking for a new challenge in a fast-paced, innovative company? Come make history in...

  • Coordinador para Programa de Soporte a Pacientes

    hace 4 semanas

    Tlahuac, México IQVIA A tiempo completo

    Únete a nosotros en nuestro emocionante trayecto! IQVIAes The Human Data Science Company, enfocada en el uso de datos y ciencia para ayudar a los clientes de la salud a encontrar mejores soluciones para sus pacientes. Formada a partir de la fusión de IMS Health y Quintiles, IQVIA ofrece una amplia gama de soluciones que aprovechan los avances en...

  • Program Management, Recruitment and Sourcing

    hace 4 semanas

    Tlahuac, México Uber A tiempo completo

    **About the Team** The mission of Uber's GSS (Global Scaled Solutions) team is to transform Uber's best ideas into agile, global solutions. Our global team is focused on delivering a wide range of capabilities and objectives to multiple tech and business teams while maximizing value through solutions that are: - Automated & Innovative - Industry Leading -...

  • Affiliate Manager

    hace 4 semanas

    Tlahuac, México NDA A tiempo completo

    Si estás buscando una nueva oportunidad de desarrollar tus habilidades, este lugar es para ti. Somos un programa de afiliados del publicista directo a nível internacional en el campo de betting y gambling. La compañía se está desarrollando activamente y estamos buscando empleados fuertes para el puesto de Affiliate manager. **Responsabilidades**: -...

  • Sr Program Manager

    hace 3 días

    Tlahuac, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field - 8+ years of managing stakeholders in cross-functional project experience - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - 8+ years of data analysis experience Amazon...

  • Community Manager

    hace 6 días

    Tlahuac, México Eficasia A tiempo completo

    **Vacante para la empresa Eficasia en Col Del Valle -Benito Juárez, Ciudad de México**: **COMUNNITY MANAGER**: Empresa: Eficasia Soluciones Integrales,Call center. Con más de 17 años de experiência y con posicionamiento a nível internacional: Ofrecemos: - Sueldo base (a tratar en entrevista, a partir de 10 mil) - Bono - Prestaciones de ley desde el...

  • Coordinador para Programa de Soporte a Pacientes

    hace 4 semanas

    Tlahuac, México Novasyte A tiempo completo

    Descripción del empleo - Únete a nosotros en nuestro emocionante trayecto! IQVIAes The Human Data Science Company, enfocada en el uso de datos y ciencia para ayudar a los clientes de la salud a encontrar mejores soluciones para sus pacientes. Formada a partir de la fusión de IMS Health y Quintiles, IQVIA ofrece una amplia gama de soluciones que aprovechan...