Principal Advanced Services Engineer Exadata

hace 3 semanas

Zapopan, México Oracle A tiempo completo

RESPONSIBILITIES

The main role of a Support engineer is to troubleshoot highly complex technical problems (related to Oracle Database/Exadata) requiring a high level of technical expertise
- Works directly with customers
- Consults with Management in directing resolution of critical Customer situations
- Consults with Customers on complex use of Oracle products
- Achieves knowledge transfer through development and delivery of training, knowledge sessions, mentoring etc.
- Analyzes work load, determines best practices and implements changes to improve productivity
- Proactively contribute to increasing the team efficiency by sharing knowledge, providing feedback about best practices, writing tools / utilities

Who are we looking for?

QUALIFICATIONS
- Technical degree i.e. BE / B.Tech / M.Tech / MCA / M.Sc. in Computer Science / Engineering / Math / Physics / Chemistry or proven professional and technical experience.
- Greater than 10 years of industry experience

TECHNICAL SKILLS

We are looking for a core technical person, who has hands-on Database administration experience on UNIX/Linux and/or worked as L3 level support engineer and/or having equivalent knowledge. You should have expertise in Exadata Administration, Real Application Cluster (RAC), Dataguard & ASM/Storage areas. Operating systems expertise / SA & general awareness on rest of the areas mentioned below, will be an added advantage
- Exadata architecture knowledge and administration
- Exadata Hardware issues Diagnosis
- Exadata Nodes Performance and troubleshooting
- Exadata Software Patching and Upgrade
- Exachk analysis and implementation of proactive/reactive enhancements.
- Exadata Storage Administration
- Experience working with OEDA and exadata storage expansion
- Database architecture knowledge and administration
- Thorough understanding of the Oracle database features
- Extensive hands on interaction with large Database management systems
- Backup & Recovery, RMAN, knowledge of various restore & recovery scenarios.
- Performance Tuning, Parallel query, Query tuning
- Networking
- General UNIX/Linux concepts & Administration

PERSONAL ATTRIBUTES
- Self-driven and result oriented
- Strong Problem solving/analytical skills
- Strong customer support and client relation skills
- Effective communication (verbal & written)
- Focus on relationships (internal & external)
- Strong willingness to learn new things and share them with others
- Influencing/negotiating
- Team player
- Customer focused
- Confident and decisive
- Enthusiasm
- Flexibility
- Coaching/knowledge transfer Ability
- Ability to write technical Bulletins

Career Level - IC5

As a member of the CSS organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues.

  • Principal Advanced Services Engineer Exadata

    hace 4 semanas

    Zapopan, Jal., México Ll Oefentherapie A tiempo completo

    The team’s main responsibility is to troubleshoot highly complex technical issues related to the Oracle Exadata stack and within areas like Real Application Clusters, High Availability, Data Guard, Corruption, Backup and Recovery, RMAN, Performance, Memory Management, Parallel query, Query tuning, Storage, ASM, Security, Networking, Storage and Linux...

  • Sr. Principal Advanced Services Engineer Exadata

    hace 3 semanas

    Zapopan, Jal., México Ll Oefentherapie A tiempo completo

    The team’s main responsibility is to troubleshoot highly complex technical issues related to the Oracle Exadata stack and within areas like Real Application Clusters, High Availability, Data Guard, Corruption, Backup and Recovery, RMAN, Performance, Memory Management, Parallel query, Query tuning, Storage, ASM, Security, Networking, Storage and Linux...

  • Principal Advanced Services Engineer Database and Exadata

    hace 4 semanas

    Zapopan, Jal., México Ll Oefentherapie A tiempo completo

    The team’s main responsibility is to troubleshoot highly complex technical issues related to the Oracle Database and Exadata stack and within areas like Real Application Clusters, High Availability, Data Guard, Corruption, Backup and Recovery, RMAN, Performance, Memory Management, Parallel query, Query tuning, Storage, ASM, Security, Networking, Storage...

  • Principal Advanced Services Engineer Database and Exadata

    hace 2 semanas

    Zapopan, México Oracle A tiempo completo

    The team’s main responsibility is to troubleshoot highly complex technical issues related to the Oracle Database and Exadata stack and within areas like Real Application Clusters, High Availability, Data Guard, Corruption, Backup and Recovery, RMAN, Performance, Memory Management, Parallel query, Query tuning, Storage, ASM, Security, Networking, Storage...

  • Principal Cloud Services Engineer

    hace 3 semanas

    Zapopan, México Oracle A tiempo completo

    As a DevOps Engineer, you will be responsible for defining and deploying autonomous database services with deep focus on architecture, production operations, capacity planning, performance management, deployment, and release engineering. You will work with multiple cross-functional teams helping deliver new and outstanding experiences to our stakeholders...

  • Principal Cloud Services Engineer

    hace 4 semanas

    Zapopan, México Oracle A tiempo completo

    As a DevOps Engineer, you will be responsible for defining and deploying autonomous database services with deep focus on architecture, production operations, capacity planning, performance management, deployment, and release engineering. You will work with multiple cross-functional teams helping deliver new and outstanding experiences to our stakeholders...

  • Principal Cloud Services Engineer

    hace 4 semanas

    Zapopan, México Oracle A tiempo completo

     As a DevOps Engineer, you will be responsible for defining and deploying autonomous database services with deep focus on architecture, production operations, capacity planning, performance management, deployment, and release engineering. You will work with multiple cross-functional teams helping deliver new and outstanding experiences to our stakeholders...

  • Principal Java Software Developer Engineer

    hace 2 semanas

    Zapopan, México Oracle A tiempo completo

    The Team The Database cloud service team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. Oracle is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world's biggest...

  • Principal Java Software Developer Engineer

    hace 1 semana

    Zapopan, Jal., México Ll Oefentherapie A tiempo completo

    The Team The Database cloud service team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. Oracle is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world's biggest...

  • Principal Cloud Services Engineer

    hace 1 semana

    Zapopan, Jal., México Ll Oefentherapie A tiempo completo

    As a DevOps Engineer, you will be responsible for defining and deploying autonomous database services with deep focus on architecture, production operations, capacity planning, performance management, deployment, and release engineering. You will work with multiple cross-functional teams helping deliver new and outstanding experiences to our stakeholders...

  • Principal Java Software Developer Engineer

    hace 2 semanas

    Zapopan, Jal., México Ll Oefentherapie A tiempo completo

    The Team The Database cloud service team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. Oracle is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world's biggest...

  • Senior Site Reliability Engineer

    hace 4 semanas

    Zapopan, México Oracle A tiempo completo

    Oracle Database Technology including RAC, Dataguard, Exadata and ASM/RMAN etc. - Technologies for scripted and orchestrated automation and Some understanding of Security fundamentals. - Development using Python, SQL/PlSql, Java/JavaScript, or Oracle APEX Career Level - IC3 DevOps/SRE - Shared Infrastructure and Engineered System Platform Services A unique...

  • Principal Site Reliability Engineer

    hace 4 semanas

    Zapopan, Jal., México Ll Oefentherapie A tiempo completo

    JoinOCIMX We are looking to recruit a Site Reliability Engineer to the established Oracle Cloud Infrastructure (OCI) Enterprise Engineering team. The successful candidate will be located in Mexico and will mainly be responsible for defining and deploying key services with deep focus on architecture, production operations, performance management,...

  • Site Reliability Engineer

    hace 4 semanas

    Zapopan, México Oracle A tiempo completo

    Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate...

  • Principal Member of Technical Staff

    hace 5 días

    Zapopan, México Oracle A tiempo completo

    **Description**: **Responsibilities: The Java Platform Group is looking for an experienced, passionate, and highly motivated lead engineer. Our team is responsible for delivering the Java platform that is used by millions of engineers. We are looking for an engineer with a thorough working experience of both the Java Platform and the implementation of the...

  • Cloud Support Engineer

    hace 17 horas

    Zapopan, México Oracle A tiempo completo

    Some of the role’s duties include: - Consulting with customers on complex use of Oracle products - Contributing significantly towards the “My Oracle Support” Database communities - Analyzing work load, implementing changes to improve productivity - Proactively contributing to increasing the team’s efficiency by sharing knowledge, providing feedback...

  • Principal Site Reliability Engineer

    hace 5 días

    Zapopan, México Oracle A tiempo completo

    **Responsibilities** - Solve complex problems related to Linux infrastructure and Oracle Cloud Infrastructure - Act as escalation point for critical issues that may not have a documented procedure and provide Root Cause Analysis (RCA) - Understand the end-to-end configuration, technical dependencies, characteristics of production infrastructure and...

  • Electronic Quality Engineer

    hace 5 días

    Zapopan, México Kelly Services A tiempo completo

    Empresa Transnacional de Tecnología ( Nabs Supply Technologies ) solicita: **Electronic Quality Engineer** (Calidad y Desarrollo de producto) **Requisitos**: - Ingeniería Industrial, Mecatrónica o afin (Titulado) - Manejo de paqueteria Office y Excel avanzado. - Indispensable manejo de idioma **Inglés Avanzado **(hablado, escrito y leido) -...

  • Principal Software Developer

    hace 1 semana

    Zapopan, Jal., México Ll Oefentherapie A tiempo completo

    JoinOCIMX About The Job We are on a path-breaking journey to build a “Data Platform” service that is built for hyper-scale by demonstrating powerful technologies (Spark, Scala, Livy, Airflow, Redis, Kubernetes, etc.) and modern design/architecture principles (Micro-services, Scale to zero, Telemetry, Circuit Breakers, etc.) as part of the next-gen...

  • Senior Site Reliability Developer

    hace 3 semanas

    Zapopan, México Oracle A tiempo completo

    Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security,...