Front Desk Agent

Job typeFixed-term contract
- LocationIn one of our resorts in Mexico, Caribbean or Canada
- Diploma- Excellent customer service skills and positive attitude- Details- The All Inclusive Career Compensation package includes:

- 6 months contract (renewable)
- Round trip airfare and transfers covered
- Room & board provided
- All meals provided
- Full access to all resort amenities
- Competitive salary and healthcare package
- Experience2 years’ experience in a Customer Service or Front Desk position in the Hospitality industry preferred

**Your talent, source of unforgettable moments.**

What’s in it for you?
- Chance to be part of a multicultural team from around the world
- Opportunity to grow fast professionally as a manager
- Opportunity to travel the world in exotic locations
- Discover new skills and talents
- Share a lifestyle with international guests

You Will
- Welcome guests with excellent customer service and according to Club Med procedures
- Provide exceptional customer service to guests and answer any questions they may have about the facilities
- Participate in sales of various services and offerings
- Handle cash and guest room payment
- Ensure work space is neat and clean
- Handle any complaints and service recovery as needed with the supervision of Front Desk Manager
- Check in/out guests as they arrive and leave the property / room changes
- Inform guests on daily activities happening at the resort
- Manage switchboard, wake up calls, and mail
- Ensure first aid kits are fully stocked
- Handle currency exchange
- Work with guests to deposit valuable objects when requested
- Participate in resort life and activities

**They talk about **their job****:

- Raphael, Katiana & Tania- G.O Receptionists- Maxime- Room Division Manager**You will join **the Reception team**:
**Hospitality is the very essence of life at our resorts. By joining the Reception team, you’ll have a key role to play, that of developing a high-quality customised relationship with our guests and offering them**:

- High service standards and an all-inclusive experience in an exceptional setting
- Multilingual and multicultural staff speaking 3 foreign languages on average
- Accommodation for 500 to 1,500 clients per week from all over the world

**What is it living **in a Resort****:

- You can go and discover our Resorts established in the most beautiful parts of the world
- You'll experience unique life moments with the guests and/or your G.O and G.E colleagues, with whom you’ll forge bonds for life
- You'll have the opportunity to learn and develop with the seasons, discovering new jobs and new services
- You'll belong to multi-cultural teams, which share the values of being kind and open-minded.