Operations Agent

hace 4 semanas


México TUI A tiempo completo

Join our TUI Operations Team in Mexico as an Operations Agent. This role plays a vital role in linking our Local Operations Support, Central Functions and Destination teams. You will provide a high level of service whilst communicating between colleagues, clients and/or our guests in the destination and delivering an excellent service to ensure a smooth operation.

ABOUT THE ROLES
Ensure last minute operational changes are managed in detail and suppliers receive all the guests requests.
Monitor and action operational incidents and reviewing that there is no impact to the operation delivery relating to TUI activites and in-resort excursions.
Support additonal operational tasks relating to the destination operation.
Monitor that the delivery and services of excursions meet the quality and operations standards agreed.
Maintaining clear and continuous communication with suppliers, and both internal and external stakeholders and ensure that all information is collected in a timely and efficient manner.
Guarantee that all information of the operation is collected in a timely and efficient manner for invoicing purposes.

ABOUT YOU
Excellent communication skills, both verbal and written, in English is required. Other European languages would be advantageous.
Great administration skills, strong planning, organisation and confident with technology.
High level of attention to detail with the ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead.
A genuinely helpful, flexible, and professional personality.
A culturally intelligent individual, exceptional dealing with ambiguity, within a global perspective and a multinational environment
You can quickly learn about the job, about all the modern technology needed to do it and all our incredible products and services.

ABOUT OUR OFFER
Competitive salary and benefits as standard
Career progression opportunities in more than 50 countries worldwide
Develop yourself as part of a friendly, richly diverse and virtual international team
Exceptional approach to your learning - access to free learning platforms & language lessons

TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide. TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.

In 2018, TUI’s Tours & Activities division acquired Musement, a leading traveltech start-up. Following a two-year transition period, both became one fully integrated business - known as TUI Musement - combining the global reach, strong resources and high quality in-destination service delivery of TUI, with the digital capabilities, agile working methodology and start-up mindset of Musement.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.
TUIJobs #TUIMusement


  • Operations Americas Agent

    hace 4 semanas


    México OTS Globe A tiempo completo

    We are looking for an Operations Agent to join our OTS Globe team in Mexico. As an Operations Americas Agent, you will be responsible to coordinate and manage incidences, questions and requirements from our clients, suppliers as well as from our end clients, Tour Operators. **Main responsibilities**: - Attention to general requests from clients/tour...

  • Operations Americas Agent

    hace 2 semanas


    México OTS Globe A tiempo completo

    We are looking for an Operations Agent to join our OTS Globe team in Mexico. As an Operations Americas Agent, you will be responsible to coordinate and manage incidences, questions and requirements from our clients, suppliers as well as from our end clients, Tour Operators. **Main responsibilities**: - Attention to general requests from clients/tour...

  • Operations Americas Agent

    hace 2 semanas


    Ciudad de México, Ciudad de México OTS Globe A tiempo completo

    We are looking for an Operations Agent to join our OTS Globe team in Mexico. As an Operations Americas Agent, you will be responsible to coordinate and manage incidences, questions and requirements from our clients, suppliers as well as from our end clients, Tour Operators.Main responsibilities: Attention to general requests from clients/tour operators....

  • Operations Americas Agent

    hace 2 semanas


    Ciudad de México, Ciudad de México OTS Globe A tiempo completo

    We are looking for an Operations Agent to join our OTS Globe team in Mexico. As an Operations Americas Agent, you will be responsible to coordinate and manage incidences, questions and requirements from our clients, suppliers as well as from our end clients, Tour Operators.Main responsibilities: Attention to general requests from clients/tour operators....

  • Operations Agent Cancun

    hace 3 semanas


    México TUI A tiempo completo

    Join our TUI Operations Team in **Cancun, Mexico** as an Operations Agent. This role plays a vital role in linking our Local Operations Support, Central Functions and Destination teams. You will provide a high level of service whilst communicating between colleagues, clients and/or our guests in the destination and delivering an excellent service to ensure a...

  • Operations Agent Mexico

    hace 2 semanas


    México TUI A tiempo completo

    Join our TUI Operations Team in Cancun or Puerto Vallarta, Mexico as an Operations Agent. This role plays a vital role in linking our Local Operations Support, Central Functions and Destination teams. You will provide a high level of service whilst communicating between colleagues, clients and/or our guests in the destination and delivering an excellent...

  • Operations Agent

    hace 2 semanas


    Ciudad de México, Ciudad de México TUI A tiempo completo

    Join our TUI Operations Team in Mexico as an Operations Agent. This role plays a vital role in linking our Local Operations Support, Central Functions and Destination teams. You will provide a high level of service whilst communicating between colleagues, clients and/or our guests in the destination and delivering an excellent service to ensure a smooth...

  • Operations Support Agent

    hace 2 semanas


    Ciudad de México, Ciudad de México TUI A tiempo completo

    Join our Operations Support Team in Cancun, Mexico as an Operations Support Agent as the link between Operations Support Hub, Central Functions and across the Destination. You will assist the Operations Support Team Manager with the on boarding and off boarding of the staff and supporting all related functions of office management in your area.ABOUT THE JOB...

  • Support Agent

    hace 2 semanas


    Ciudad de México Boletia A tiempo completo

    **_Support Agent (Operations)_** **Acerca de Boletia** Boletia es una plataforma digital para la venta de tickets y realización de eventos híbridos. Actualmente, nos estamos enfocando en migrar hacia un modelo centrado en el asistente a eventos, donde a través de automatización e inteligencia artificial podamos ayudar a nuestros organizadores con...

  • Operations Agent Mexico

    hace 2 semanas


    Ciudad de México, Ciudad de México TUI A tiempo completo

    Join our TUI Operations Team in Cancun or Puerto Vallarta, Mexico as an Operations Agent. This role plays a vital role in linking our Local Operations Support, Central Functions and Destination teams. You will provide a high level of service whilst communicating between colleagues, clients and/or our guests in the destination and delivering an excellent...

  • Boarding Agent

    hace 3 semanas


    México Faststream Recruitment Group A tiempo completo

    **Job Details**: **Posted**:about 4 hours ago- **Sector**: Shore-based Shipping & Maritime- **Location**: México- **Job Ref**: 605456- **Job Type**: Permanent- **Salary**: Competitive Salary- **Expiry Date**: 21 March 2024- **Contact**: Jorge Barrios- The Boarding Agent role in Manzanillo is integral to ensuring smooth vessel operations during port calls....

  • Operations Executive

    hace 4 semanas


    Ciudad de México cargo-partner A tiempo completo

    Estamos en búsqueda de nuestro próximo ** Operations Executive ,** que tendrá sede en nuestras oficinas de CDMX. Únase a nuestro equipo internacional en cargo-partner y forme parte de la historia de éxito en curso. Estamos contratando personas altamente motivadas que creen en la prestación de un servicio de calidad para satisfacer las necesidades de...


  • México AIT Worldwide Logistics, Inc. A tiempo completo

    Sobre AIT: **About AIT Worldwide Logistics**: AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America’s-based supply chain solutions leader has relied on a...

  • Operations Executive

    hace 4 semanas


    Ciudad de México cargo-partner A tiempo completo

    Estamos en búsqueda de nuestro próximo ** Operations Executive ,** que tendrá sede en nuestras oficinas de CDMX. Únase a nuestro equipo internacional en cargo-partner y forme parte de la historia de éxito en curso. Estamos contratando personas altamente motivadas que creen en la prestación de un servicio de calidad para satisfacer las necesidades de...

  • Operations Agent

    hace 2 semanas


    Ciudad de México, Ciudad de México TUI Group A tiempo completo

    Cancún, Mexico- Onsite Permanent Full Time 48Be part of our Multiday Tours team in Cancun as an Operations Agent that offers specialized trips with an excellent team that works day by day to make our clients' dream trip a reality This is a locally employed position. You must have the right to live and work in Mexico before applying. Not sure what local...

  • Operations Agent

    hace 4 semanas


    México TUI A tiempo completo

    We are seeking digital experienced and helpful individuals like you to join our diverse team of Operations Agents in **Cancun, Mexico** You are responsible for communicating booking updates with our excursion suppliers and destination teams to ensure a smooth Service Delivery operation. This is a locally employed position. You must have the** right to live...

  • Operations Executive

    hace 2 semanas


    Ciudad de México, Ciudad de México cargo-partner A tiempo completo

    Estamos en búsqueda de nuestro próximo Operations Executive , que tendrá sede en nuestras oficinas de CDMX. Únase a nuestro equipo internacional en cargo-partner y forme parte de la historia de éxito en curso. Estamos contratando personas altamente motivadas que creen en la prestación de un servicio de calidad para satisfacer las necesidades de los...

  • Operations Executive

    hace 2 semanas


    Ciudad de México, Ciudad de México cargo-partner A tiempo completo

    Estamos en búsqueda de nuestro próximo Operations Executive , que tendrá sede en nuestras oficinas de CDMX. Únase a nuestro equipo internacional en cargo-partner y forme parte de la historia de éxito en curso. Estamos contratando personas altamente motivadas que creen en la prestación de un servicio de calidad para satisfacer las necesidades de los...


  • Ciudad de México, Ciudad de México AIT Worldwide Logistics, Inc. A tiempo completo

    Sobre AIT:About AIT Worldwide Logistics:AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America's-based supply chain solutions leader has relied on a consultative...

  • SMB Operations

    hace 2 semanas


    Ciudad de México, Ciudad de México Citibanamex A tiempo completo

    Become a change agent in Citi's engine house.Services, Markets and Banking (SMB) Operations is the engine house of Citi, providing seamless process execution and leveraging automated solutions. We make global transactions, payments, and trades flow smoothly around the clock wherever we do business, setting the highest standards of performance for the best...