Sales Operations Associate
hace 2 semanas
**Sales Operations Associate**
**Company**: Cordatus Resource Group
**Salary Range (USD)**: $900-$1,300
**Company Description**:
Cordatus is a Business Process Outsourcing company. We build custom teams of globally-sourced professionals, equip them with best-in-class technology and resources, and provide their expertise on an hourly service model to clients throughout the US. Our areas of expertise include accounting, administration, marketing, IT support, and software development.
**Description of the Role**:
Looking for a detail-oriented, self-directed, and creative problem solver to join our growing Tech & Enablement Team as a RevOps Associate. Our RevOps Associates are dynamic operations professionals that support and enable a variety of B2B businesses. The RevOps Associate will work on projects ranging from CRM optimization and process improvement, to report and dashboard management, to data procurement or sequence management, and more.
This role requires someone with a high degree of familiarity with B2B sales processes and technology, that is capable of consulting with clients and offering guidance related to client sales processes.
**Responsibilities**:
Performing hands-on, technical platform administration on common sales and marketing software, including:
- HubSpot (Sales, Marketing, Service, and Ops Hubs).
- Salesforce.
- SalesLoft
- Outreach.io
- Cognism
- ZoomInfo
Technical platform administration tasks may include:
- Updating fields, record layouts, views, and other UI elements.
- Conducting data audits to identify unused or low-impact fields within the client’s data schema.
- Identifying and recommending processes for data procurement using third-party database tools like Cognism and ZoomInfo.
- Participating in or leading the development of client-facing user guides, tutorials, and other documentation that enables self-service support as a part of client service delivery.
- Managing live (virtual) and written communication with clients to set expectations and priorities, provide updates on works-in-progress, and present completed products.
- Monitoring time spent on client projects and working within budgeted hours to complete work.
- Informing senior SalesWorks team members of project progress and proactively identifying potential challenges to completion.
- Engaging in continuous product knowledge development to stay apprised of sales technology best practices and capabilities.
**Qualifications**:
- Must be intellectually curious.
- Must have strong attention to detail.
- 1-3 years of experience in a sales, marketing, or operations function.
- Experience using CRM or sales enablement platforms described above.
- Responsive, service-oriented attitudes.
- Strong organizational skills with ability to effectively prioritize and engage in time management.
- Strong investigative skills pertaining to operationally defining issues and researching their potential causes and solutions.
- Excellent communication skills: understands the different approaches to tone and authority required to address executive leadership, middle management, and individual contributors; able to describe complex issues in relatively basic terms; practices closed-loop communication; proactively raises questions or issues to key stakeholders; capable of assessing multiple possible solutions to a problem and effectively communicating the risks and benefits of different approaches.
**Physical Setting**:
- Remote
**Schedule**: Monday to Friday - Business hours (8:00 am - 5:00 pm ET) with a one-hour lunch break
**Salary**: $18,000.00 - $24,000.00 per month
Application Deadline: 15/03/2023
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