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Dispatcher
hace 4 meses
**Company Description**
**Description**
*Please note that only resumes written in English will be accepted*
- A strong mastery of the English language.
- A intermediate level of computer literacy.
- Experience working with digital tracking systems and meticulous attention to detail.
- The ability to work afternoon, night, and weekend shifts as required.
The main tasks associated with this position include:
- Ensure customer expectations are communicated to all drivers.
- Monitor delivery activity to ensure productivity, update customers with ETA’s respond to tracing inquires.
- Planning and setting up the delivery activities (pickup/delivery numbers, appointment times), specifically around appointments and routing.
- Data entry for customer orders and dispatch updates.
- Maintain a professional and respectful approach with the drivers and customers in all your interactions.
- Ensure driver hours are updated as required.
- Work to ensure dispatch is consistent, fair and reasonable in a team approach.
- Knowledge of North American Geography and Traffic.
- Periodic weekend required.
- Coordinates driver schedules (start time and logs hours) in order to accommodate customer requirements and business volumes.
- Ensures trucks are loaded with appropriate scheduled contents and gives the driver-related documentation/customer information/directions/special instructions.
- Update customers as required.
- Track shipments using GPS tracking systems.
- Input and update load information into TMS.
**Qualifications**
**Education**: High School Diploma required.
**Skills**:
- Competency and knowledge of ACE/ACI Manifest, filing, and customs coordination including troubleshooting.
- Proficiency working with Sylectus, Border Connect, Samsara, Navisphere.
- Experience in brokerage and book freight as required
- Ability to work both independently and within a team.
- Extremely organized and detail oriented.
- Must possess a strong work ethic.
- Able to effectively communicate both verbally and in writing.
- Self-Motivated, ambitious and results driven.
**Job Types**: Full-time, Permanent
**Salary**: From $10,700.00 per month
Application Question(s):
- Can you read, write, and speak English fluently?
- Is the resume you are submitting written in English?
**Experience**:
- Transportation: 1 year (preferred)
Work Location: Remote
