Consultant Executive

hace 2 meses

Ciudad de México THE GREATEST FAMILY SL A tiempo completo

Keenfolks is a global Integrative A.I. Agency that connects Business, Marketing & Prop Technology to deliver efficiency and growth to Fortune 500 companies. We work with Merck Pharmaceutical, Coca-Cola, Johnson & Johnson, Reckitt, Danone, Nestle, Kellogg's, Royal Canine, Femsa & more brands in more than 40 markets worldwide.

Our vision is to become the leader in INTEGRATIVE A. I empower multinationals to grow efficiency and sales.

Our mission is to fuel GREATNESS to companies, individuals, and society through Human Centric A.I. Transformation.

So, what do we do exactly?

We create AI-first end-to-end global and local programs to help multinationals create new revenue business models, implement edge innovation, design experience, create tech strategy, lead business & digital transformation, implement Web 3 Strategy, accelerate sales and automation. You can learn more about our service on our website.

**Key Responsabilities**:

- Develop and maintain positive client relationships, serving as the main contact and building trust.
- Conduct comprehensive assessments to understand clients' goals, audience, challenges, and marketing objectives.
- Collaborate with clients to design and implement digital marketing strategies aligned with their business goals.
- Oversee planning, execution, and optimization of digital marketing campaigns across channels.
- Monitor campaign performance, analyze metrics, and provide valuable insights to clients.
- Maintain clear client communication, provide updates, and address questions or concerns.
- Set realistic client expectations for campaign outcomes, timelines, and deliverables.
- Identify and solve challenges, collaborating with internal teams for effective solutions.
- Educate clients about digital marketing best practices and emerging trends.
- Collaborate on budget management and efficient resource allocation.
- Bridge communication between clients and internal teams to ensure campaign success.
- Prepare and present performance reports with actionable insights.
- Collect and analyze client feedback for strategy improvement and satisfaction.
- Identify upselling opportunities and expand services based on client needs.
- Implement strategies for long-term client relationships and satisfaction.
- Address client concerns with a solution-oriented approach.
- Stay informed about industry trends, competition, and consumer behavior.
- Communicate the value of digital marketing and demonstrate its impact on ROI.
- Lead contract renewals, negotiations, and overall contract management.
- Continuously assess and refine client management strategies to enhance satisfaction and results.

**Tech Skills**:

- CRM Proficiency: Using CRM systems to manage client interactions, preferences, and communication history.
- Data Analytics and Reporting: Gathering, analyzing, and presenting campaign metrics, e.g., using Google Analytics.
- Communication Skills: Effective written and verbal communication for client updates and recommendations.
- Campaign Management Platforms: Familiarity with Google Ads and Facebook Business Manager for digital ad campaigns.
- SEO and SEM Knowledge: Fundamental understanding of SEO and SEM for search visibility.
- Social Media Proficiency: Competence in organic and paid social media campaigns.
- Microsoft Office Suite: Proficiency in Excel for data analysis, PowerPoint for presentations, and Word for documents.
- CRM Software: Managing client interactions using CRM software.
- HTML/CSS Basics: Understanding HTML and CSS fundamentals for web content editing.
- Digital Marketing Trends Awareness: Staying updated on industry trends and best practices.

**What will make you rock**:
Positive, Accountable, Passionate, Ambitious, Solutions, Focused, Committed, Efficient, Flexible, Articulate

**Perks**:

- Dynamic, young and international environment with +26 nationalities in our Barcelona office
- Competitive salary and benefits package.
- Fun and creative work environment.
- Work from home flexibility (2 days at the office)
- Lunch, coffee and snacks at the office
- Short Fridays
- Regular team outings and social events.
- Bike annual allowance
- An entrepreneurial environment that encourages continuous innovation
- Company culture built on passion, trust and constructive freedom
- Career development and continuous opportunities to grow

**YOUR ATTITUDE**:
We believe in pushing our boundaries, we believe that innovation requires vulnerability and so, we take calculated risks. Here at Keenfolks, we're constantly in search of greatness and never settle for just being good. We recognise and reward those that consider themselves to be change-makers and experimental in their approach, therefore, we're keen to connect with innovators someone that takes the learning in each experience, coupled with them having an entrepreneurial mindset.

**DIVERSITY MATTERS**:
Keenfolks is an equal employer. It is the policy of Keenfolks to give equal opportunities in career and developmen

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